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“Ordered a bunch of part Pat hooked me up great! One of the doors turned out to be junk, unable to see until it was put on the truck, but Pat took care of me and gave me a full refund. Really appreciate it!”
“I recently took my sons ford in for head light change . On this car the whole bumper has to be removed. They did a great job and price was fair. I usually don’t put reviews but in this case i had to! I met the owner and explained as a female i don’t trust any machinists because i got ripped off in the past! the owner put my mind at ease and understood as he had daughters. now I’m going to take my van for repairs and my 5 adult children know where to go for repairs!! friendly owner and staff!!! Thank You!”
“Our 2009 Nissan Murano broke down in South Haven, MI while we were driving from Chicago to Sleeping Bear Dunes. The AAA towing service informed us that they would take our car to M & W Auto Service and Tire in Benton Harbor. We had excellent communication with Mike and Mark who kept us informed about their plans to diagnose the issue and the results of their findings. It is never an enjoyable experience to have a major car repair while traveling but the staff at M & W Auto Service & Tire were upbeat, friendly, and accommodating. We greatly appreciated their expertise! Thank you so much for all of your assistance to help us get our car back on the road!”
“A part of my tonneau cover fell off my truck on my travels up here making it inoperative. I called this shop and they said come on by so the could take a look at it. When I got there they had the right part, installed, fixed and back on the road 5 minutes later. Bed of my truck is back water tight and just in time , it rained all night. Thanks Justin, you really saved us!”
“Phil the service manager was unbelievably supportive as my family and I were traveling through town and needed on the fly help. He was knowledgeable and extremely helpful, performing quick diagnostic and instructive services for no charge. You’re the best, Phil!”
“Best bodyshop in the area. They did a great job after I hit a deer, and stayed open late on a Friday evening just to allow me to pick up my car after the bodywork was completed. I'd recommend them to everyone!”
“My daughter, a new college grad, needed a car quickly. It was her first car purchase. Chad Z assisted in finding a safe car for her at a reasonable price. He was professional and kind. It felt as if we had known him forever by the time we left due to his personable demeanor. I highly recommend Dominion, and specially Chad, for your used car needs.”
“I can only say this. Every person I delt with at this dealership were very professional. The did what they said they would do and quite frankly did a bit more. The GM even got involved with my issue. In a matter of minutes he had the issue resolved. The car was taken to the detail dept. It took over an hour, but the car looked like it just came off the assembly line when they returned it to me. A great experience. The new car sales mgr spent a lot of time with me and my wife. The salesman was on top of everything from start to finish. I highly recommend this dealership. A good solid experience. Well done guys.”
“After getting secession faulty parts from another parts franchise in the "zone". I have napa a try. I was really surprised by the service , price and quality. They remember me by name when I walk in and take really good care of me. This is my go to spot when I need something.”
“Justin was AWESOME!!! He helped me check my alternator and battery and was able to find me a replacement starter in stock. For being the only one staffed, he took care of me and at least 6 other customers. Can't recommend highly enough.”
“Very good customer service. Was omw to work when one of my headlights went out, I stopped in and asked if someone had time to install it and they said no problem and he replaced both. Thanks again.”
“I went to Advance Auto Parts in Benton Harbor needing a battery. I was greeted by Jake with professionalism, having a great attitude/customer service.
Jake went above and beyond with the customer service he provided. He ordered a battery for me because it was a no-stock at his location. Unfortunately, the battery that was shipped from South Bend was a used battery with low voltage readings that Jake had discovered. Jake told me he could have another battery within a few hours and will make sure the quality control was in place to ensure my battery was serviceable and ready to go. WOW!!!! WHAT GREAT CUSTOMER SERVICE AND ATTENTION TO DETAIL. This store location is on the other side of town for me but I will go the extra distance knowing that Jake will be there to give OUSTANDING service.
Keep up the AWESOME SERVICE AND GREAT WORK ETHIC!!!”
“When I walked through the door the guy said "How can I help you?" I told him I had a broken tail light. Before I could even tell him I was looking for red tape to cover it up, they said "We can't sell you any of that red tape" because apparently it's illegal in Michigan to sell it because it doesn't get you out of the ticket. ARE THEY MIND-READERS?”
“This is honestly the best dealership I have ever worked with. The customer service is unmatched. They always manage expectations, and are quick to accommodate you with a shuttle or a loaner car if your repairs are going to take a while. The dealership itself is clean. They offer you beverages and snacks while you wait. I never leave that place feeling like I've been duped. Very rare experience as far as dealerships go.”
“This is NAPA paint store .Paint is the main item and other stuff not much. If you have paint code of your car ,they will mix it for you. They will make a paint matching tou your car color .Staff is friendly and helpful.”
“My sales professional TJ was amazing!
I am super grateful for having everything done completely remote and over the phone. I wanted a car immediately in my budget and TJ got me a beautiful baby surprise with a surprise remote start I only would have wished for.
TJ was polite, friendly, communicative and super professional. Got me in and out the door. Got me a drive to the dealership so I can sign the papers and pick up my new car. My car was beautiful and well detailed and the service was just superb. I come from NYC and never in my life had I had such an awesome experience with car buying. Thank you TJ. You rock!”
“Got a transmission for a 2020 dodge ram. Gave me a better deal and I got to keep my core so I can get my original bulletproof. Thank you for the great service. And the transmission works great!”
“Man I love autozone they know how to treat there customers right and giving advices and parts I feel very welcomed here … there’s a Hispanic guy there he’s very helpful too”
“Needed a battery for our mower while out at the farm.O'Reilly had what I needed in stock and ready to go.Employees were very helpful and even checked my old battery first.Didn't know that O'Reilly also offered a discount for military and veterans!”
“Excellent experience from start to finish. We actually did most of the work with me being 2 states away!
When I arrived, I only needed to test drive the car and finalize the paperwork!
They listened well and did everything possible to make the car buying experience as enjoyable as possible. I can't recommend them highly enough!”
“Bought 3 cars very great people good service and very friendly owner and very caring office crew.they stand behind there cars.i would recommend them.very highly.great. People.”
“As someone who works in reputation management, I understand how important positive Google reviews are to a business. I chose Gerber based on the strength of their positive reviews, which far outweighed the few negative ones. The fact that my insurance adjuster had also worked with them and spoke highly of them was the icing on the cake.
Liz Stevens was fantastic with scheduling. We dropped the car off on a Sunday and it was ready in about a week. The repair was to the driver’s side door panel after someone backed into our car in a school parking lot.
When we picked the car up, we were genuinely impressed, you’d never know it had been in an accident. The panel gaps are perfect, the seams are straight, and the paint is an perfect match, which is especially impressive for a 10-year-old car. They even washed the car and gave the interior a quick detail.
If I ever need bodywork again, Gerber will absolutely be my first call.”
“December 18th 2024. I was visiting the area from Iowa. And my battery would no longer start my car. My husband ordered the battery. New wiper blades and washer fluid online from Iowa. I got a jump, went into the store and told them why I was there. It was very quick, very easy. And the most important part is the wonderful staff that helped me Install the battery and the wiper blades and the washer fluid. And they never lost patience with me despite the fact that I could not find the hood release. It's good to know that There is still good customer service in the auto industry. Thanks to the staff that was so helpful.”
“I want to thank everyone at the shop I couldn’t asked for more professional and kind people I am from out of state and had need of their service They went above and beyond to make my accident not such a bad experience They did a great job And I would highly recommend them Great PeopleServices: Painting”
“I got my oil changed and it was very convenient, extremely cheap, and you can walk around Walmart while you briefly wait. Brian was very polite and helpful. I would recommend to anybody”
“Needed all four calipers for 2011 toyota sienna xle awd. August pohl went above and beyond to make sure I bought the best used part for my car. There attention to detail is second to none. Calipers like new .Walked me through all options.”
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“Went today 4 times to AutoZone in Berrien Springs, MI for oil and oil filters since I did 3 different oil changes. Every time the staff was very courteous and helpful. Tonight (June 26, 2025), I needed to go one more time to buy some part for my Pontiac G6. The young lady (whose name I have forgotten) was so very kind, helpful, and polite. I was astonished about such customer care. She deserves a promotion. I have hardly seen such customer care by people who own their business let alone at AutoZone. Congratulations and thank you very much young lady. God bless you!”