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“I had my catalytic converter, muffler and tailpipe replaced. These guys were fast, efficient, and didn't charge me an arm & a leg. I would definitely recommend them.”
“Great experience. Everyone was very helpful and kind. Answered all of my questions. Work looks great and was done within the time frame discussed. Will definitely return if I ever need more work done.”
“Let me tell you something there older but I’ve known them for about 4 years on a serious note. They might not look happy but they really do enjoy helping others. They always go above and beyond for me, they always look out for me and treY me like family . Highly highly recommend.”
7:30AM - 10PM
630 S State St, Big Rapids
Auto Parts
“Stopped in today to replace a battery for a Ford F-150, and I was highly impressed with the service at O'Reilly Auto Parts.
Customer Service:
The staff was extremely helpful and quick to assist with my product questions. They provided clear answers and made sure I had all the information I needed.
Going the Extra Mile:
I had a specific discount I wanted to use, and while they weren’t familiar with it at first, they took the initiative to call another location to verify the details. Instead of sending me to the other store, they handled everything right there, saving me miles of travel and a couple of hours of extra time—which I truly appreciated.
Honesty & Integrity:
I also appreciated that they didn’t try to upsell me on anything beyond what I needed. Their honesty and straightforward approach made the experience even better.
Overall:
Great customer service, knowledgeable staff, and a hassle-free experience. I’ll definitely be returning for future automotive needs!”
“Dan in the service department advocated for me with my warranty company. He communicated with me frequently and kept me up to date. He explained things to me and was extremely patient and kind. I had to get a whole new motor which was really stressful, but I really felt supported and I will go no where else for my vehicle needs from now on!!”
7:30AM - 5:30PM
1330 N State St, Big Rapids
Auto Parts
“I love going into Napa these guys are very knowledgeable on my car parts and have been definitely cheaper then auto zone. I will be doing all by business here for sure and would highly recommend to call around for price check...”
“I had work done on my 2024 Subaru outback for a bumper replacement and new paint job. Everything was put together wonderfully. I'm very happy, and the staff was super friendly and informative. I highly recommend the Big Rapids location. :)”
“Very helpful and on point staff, they go above and beyond to help you get the right parts. Would definitely recommend this store over the other big franchise stores here in town.”
7:30AM - 9PM
712 Perry Ave, Big Rapids
Auto Parts
“I needed wiper blades for my Highlander but I do not know how to install them. I called Advance Auto in Big Rapids and asked if they would install wipers if I purchased them there. They said they would. The employee that helped me pick out the wipers came out to my vehicle and put them on. He was very nice and professional. Unfortunately I did not get his name but I wanted to give the business a good review, as he was so friendly and helpful. Recommend this store for anyone who needs auto parts.”
“John is like a magician. He made these huge, deep key scratches completely disappear! My Mazda looks just as good as new and I didn't need to pay a fortune! I HIGHLY recommends this body shop! A++”
7:30AM - 10PM
820 Perry Ave, Big Rapids
Auto Parts
“Ryan was awesome! I had an issue with my cars trim falling off while making my way home from up north, and he was able to find the problem, and fixed it up for me!! It was great!”
“I had a flat tire about an hour from home. Zach was amazing he ended up staying late to make sure that I was able to get home. This is exactly the customer service that I want. I can't say enough good things about Zach. He was professional he was courteous and more importantly he was concerned for my welfare”
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“Our insurance recommended we work with Car Center for our front end repair work. They were a breeze to work with. Kept us informed throughout and were super friendly. Our car was cleaner than when we dropped it off which was an unexpected bonus. Highly recommend!”