Gerber Collision & Glass in Big Rapids is a repair center offering quality collision and auto body repair services for all makes and models. Customers report excellent service and excellent body work, with many stating they could not even tell their vehicle had been damaged. The team takes extreme care in repairs, paying close attention to detail and ensuring everything is right. They provide constant updates and have even performed quick check-ups. The service is described as amazing and great, with vehicles returned looking shiny and like new. The business never disappoints and is highly appreciated by its customers.
We had a fender bender on our cross country trip and USAA recommended Gerber as an authorized repair shop for our truck. They were very helpful and responsive through the whole process, helping coordinate with the rental company in town as well. The repair was done well and got the truck back good as new! No issues since.
July 2026
Took way too long with my vehicle. Repairs were done well . Customer service was poor. Was over charged for my rental car due the company taking too long to finish the repairs on my vehicle .
June 2026
Just got estimate this time. Last time the fixed a lot of hail damage. Car looked perfect after repair