AutoZone Auto Parts in Big Rapids, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store's friendly and helpful staff, such as Norm, Matt, and Ryan, provide excellent customer service, going above and beyond to assist customers, even offering tools to help with part replacement. Customers have praised the store's wide selection and have expressed their satisfaction with the overall experience, stating they would recommend the store and return in the future.
They try to get the parts I need as fast as they can
July 2025
Ryan was awesome! I had an issue with my cars trim falling off while making my way home from up north, and he was able to find the problem, and fixed it up for me!! It was great!
June 2025
Came in to Big Rapids AutoZone looking for a simple gas cap tether. Both employees, one a male, the other a female (sorry I didn’t get their names), went above and beyond helping me. Excellent customer service!
