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“I had a great experience with Avis. The car was clean, comfortable, and in very good condition. The staff were friendly and helpful, and the entire pickup and return process was smooth and easy.”
“Steve H. is the best. Kept me informed of the progress on my car. Stayed late because I couldn't get there any earlier to pick up my car. Steve is the main reason I keep coming back.”
“I wasn't able to get exactly the car I wanted but I got something that worked. S/o to Justin for never losing his cool because it was very busy on a Monday morning.”
“Only reason for the 4 star is because I assumed there would be a car for me on Friday and there wasn't one until Saturday. Then On Saturday there was only 3 SUV for $450 plus deposit. Assumed they would only be the $400 as advertised. I was not happy about that. Other then that, I'm just awating my deposit by the end of the day as I just returned the SUV at 2:00”
“What they lack in inventory, they make up for customer service. I can’t even hold the inventory issue against them, as it seems at the time I was trying to rent that no rental car agency had inventory.
I watched as Keegan went above and beyond for not just me, but every customer that came in. He used every resource at his disposal to give the most people the best possible outcome. He delivered 5-star customer service while being pulled in a hundred directions by agitated customers. Admittedly, I was one of the distressed customers, but he really made things right.
Honorable mention to the folks at the Troy location for bringing over a car to this location to help their colleagues and customers out.
I do have beef with Enterprise corporate because they are leaving their agents to deal with inventories online not matching what the branches have on the lot at all.
Will I rent from Enterprise again? I’m not necessarily sure, but if I do again, it will be due to the customer service provided by the agents at our local branches and NOT Enterprise corporate.”
“My car rental experience with this location was a 10 out of 10. Everyone was very professional accommodating and demonstrated excellent Customer Service. I would highly recommend Enterprise car rental @ the Troy location.”
“I've booked alot of rental vehicles in my life all over the US & this location is by far the best I've ever did business with.
The people were super nice & I was in & out under 10 min.
Car was super clean & gassed up.”
“5 star service. Vehicle options were pleasing, costumer service (Joseph P. and Gordon M. ) were top tier. Definitely will return to this location for future rentals.”
“Not many vehicles available at this location when I checked in. But, the ladies were super nice, and the vehicle I received was clean and functional. Smelled good too.”
“The staff and the service at the Enterprise Oak Park, MI location was excellent from pick up to drop off. Agent Eric was very accommodating, he made sure that I was comfortable with the vehicle I chose. I am pleased with my experience and I plan to return when/if the need arises.
Thank you Oak Park staff!”
“First time buying my second used car here on Aug 17, 2026 (my first used car broke down after 10+ years, which was a family owned one), and I was skeptical about financing because I have adverse credit history for being in debt collections within the past two years. I originally came in with less than $2,000 in cash to buy something around that value (I figured that much money was not going to buy me a whole lot). However, Nick, the owner, was confident that I would get approved for any car on the lot even with the adverse credit - to which I did get approved. So, I found one worth about $9,000 and works well. There were other ones for less than $2,000 but they obviously did not work as well (they are called “mechanic’s special” for needing major repairs). I am happier than expected to finally owning a newer used car with the help of Nick’s ability to get me approved :)”
“All of the customer service reps. Are very professional and kind. They go out of their way to make everything easy for the customer like myself. I have rented from this enterprise at least 3 times. I will be back if I need another rental as well as my family members. Thank you especially to Colton, Yusuf. I apologize if I spelled the names wrong.
Thank you for great customer service!!
Jacqueline, Donald and Jordan.”
“Great experience from the Woodward Avenue branch of Enterprise.
It's already been a stressful period due to a bad family car accident, then needing to rent a vehicle under a total loss situation.
The staff at Enterprise, with particular praise for McKenna, we're super helpful from the get go.
They explained the process and costs in a courteous and transparent manner, and helped find a vehicle that would be suitable for my family needs.
Both the collection and return process was quick, smooth, and efficient.
Great job from all the team here, highly recommended to all.
Attentive and professional staff, good quality, well turned out vehicles, simple and transparent processes. Exactly what you need from a rental car company.”
“This enterprise gave me the exact rental that i ask them for The 2027 pacifica was great on gas,comfortable,had many features and rode very smooth over the highway.”
“The last time I rented i reserved a Cadillac.
But, not reading the fine print I recieved a SUV.
No worries.
This time the two associates went out of their way to find a luxury car...I was quite happy with.
Though it was only 20 minutes ago ive forgotten his name. But Shannon and the young man were very helpful and super friendly.
Will certainly rent again.”
“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGE THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”
Open 24 hours
24130 Telegraph Road Ste 131 a, Southfield
Car Rental
“Great people, great experience, as long as you take care of their property they’ll take care of you. Wouldn’t go anywhere else in the metro Detroit area”
“Listen, I do security so I rent a lot of cars. This location has to be one of the most professional locations I’ve ever visited and the people are just genuinely nice. I can’t complain about anything. This is a five star rental company location keep up the good work.”
“Today I was making a reservation for my father and helped by Sonia J. Very quickly and efficiently all of my questions were answered, I was provided a better rate and given all the information I needed to proceed forward. Sonia was very patient and made this process easy and painless. Thank you.”
“Amazing group of people! There are like family, we’ve been booking with them for years and there are always accommodating! Fast, convenient and nice reliable vehicles!”
“I wanted to share about the service I received from the 2 young ladies working the day I picked up the Pacifica I rented and dropped it off. I wish I could remember their names but they where so nice and made renting very easy to pick up and drop off. No hassle at all. She gave me an option of 3 vehicles they had in that category, the advantages of each mini van and that really helped a lot. Thanks again for the service and I will be back again to location for my next rental.”
“Rented a cargo van for a business delivery. Clean, smooth ride, friendly folks at the counter. The Speedway across the street made it easy to refuel before returning.”
8AM - 5PM
10500 Eight Mile West, Ferndale
Car Rental
“This was my first time renting a vehicle and the gentleman that serviced me was a gem! He made my experience great! I will definitely do business with them again!”
“Exceptional help, felt cared for and had a problem with our bank the two gentleman took the time out to help go through the stress and will recommend and use in the future.”
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“Sam was excellent; super friendly, helpful, and accommodating the whole time. You can tell he really cares about what he does and takes pride in helping customers. I’m sure he’ll have a great future in whatever he decides to do.”