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“Sam was excellent; super friendly, helpful, and accommodating the whole time. You can tell he really cares about what he does and takes pride in helping customers. I’m sure he’ll have a great future in whatever he decides to do.”
“Rhonda was an absolute joy to work with! My first visit, I let her know I wasn't looking to buy that day and she still gave me her very best customer service. When it came down to deciding on our new vehicle, Rhonda's personality and positive attitude played a big role in the choice to lease with Tamaroff”
“All of the guys here offer great customer service. Scott is super friendly and goes above and beyond to help. The car I rented was in great shape and rode great. Check in/check out was easy. Great experience at Ferndale enterprise.”
“Michael at the Enterprise Rent-A-Car in Troy, Michigan deserves the highest praise for his outstanding customer service and professionalism. From the moment I arrived, he greeted me warmly, took the time to clearly explain the rental options, and made sure I understood every detail before signing anything. He was patient with my questions, walked me through insurance and coverage in a straightforward way, and never made me feel rushed or pressured.”
“Konnor (Brunette) did an excellent job of providing friendly, prompt and customer-oriented service during my recent rental. Konnor arranged for transportation to and from the office, provided complete contact information and kindly printed a rental agreement for me to have in the vehicle. I strongly recommend Konnor for one's rental needs and hope she is available the next time I rent from Enterprise!”
“My rental experience was nice and smooth with this company. I have no complaints! Steven helped me and made sure I got the car I felt most comfortable in. The extension process was very quick and easy as well. Will be renting from them again soon.”
“I received excellent service at this location a young lady name Hannah Davis, was so nice she had the most beautiful personality and when I return the car, the service agents were so nice to. Coming here was a very good experience.!!!!??”
“I've had multiple bad experiences at this location in the past from someone who told me they were the manager. I was forced to use this location again through a dealership and the experience was completely different. Treasure was great! Very friendly and helpful. Another employee that drove me to the vehicle was also great but I didn't catch his name. Hopefully they are under new management and the great service continues.”
“The BEST dealership. Came in and walked out with a car same day, first car as well! The best workers so funny and really make you feel comfortable in there! Absolutely the best car experience i’ll ever have! Thank you mell nick for the best experience”
“The vehicle that I rented was a nice car. However, it was missing a gas cap door and also, the remote did not work with any functions that I needed to press buttons, because the whole side of the remote buttons were missing, So I could not automatically start the car; when I spoke with the representatives (nice people) they said they only have one key that to me is ridiculous.”
“Major shout out to Eric!! Not only did he help make a horrible situation so much better. He personally detailed a van that just came in behind me, so that me and the kids could get on the road to Great Wolf for the weekend. He was so polite and an absolute pleasure. Def got a new customer and will refer you to everyone. From the bottom of my heart Eric thank you!!”
“Yousef was super professional. He called in advance of the rental. The representative at the counter when I arrived was extremely knowledgeable and very courteous. Out of all my car rental experiences (50+ in last 7-10 years) this was by far the best customer service experience I have ever encountered. I wish there were folks like Yousef and his colleague at every car rental counter. I will only rent from Enterprise going forward.”
“This is a very busy location, but professional and each individual is treated with respect, kindness and a smile! Not easy in the service industry! Vehicles are clean, safe and secure!”
“vehicle Thursday had to drive to Florida and Back. Vehicle was very clean. Well maintained, no issues with it at all. The associate Brendan.
Was very helpful.
With the renting and the returning of the vehicle would highly recommend this location?”
“We rented the Lamborghini Urus for the weekend! So much fun cruising around the city in it. Would definitely rent from these guys again, they also gave us a great deal.”
“Awesome and great customer service I would definitely rent from here. I left my AirPods in here and not only did they pick them up for me but they offered to ship them back to me. I would hundred percent recommend these guys. They are great don’t listen to the negative reviews.”
“I loveeeeee the manager and staff here! They are so understanding calm and cool. One time I was freaking out bc I thought I lost the keys and the manager told me a bring th cat back and he will help me find they’ll keys! Needless to say, lol they were in the car the entire time and I’m dumb but thank you again so much everything”
“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGE THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”
“I recently had the pleasure of renting a car from Executive Car Rental, and I couldn't be happier with my experience! From the moment I walked in, the staff greeted me with warm smiles and made the rental process a breeze. The car I received was not only clean and well-maintained but also surprisingly fuel-efficient, saving me money on my trip. The cherry on top was their excellent customer service, as they went above and beyond to ensure my trip was smooth and enjoyable. I highly recommend this car rental company for their cute cars and even cuter service!”
“A pleasure renting cars from Mr Noor.
He’s honest and has a great upbeat & positive attitude. He goes the extra distance to make sure Avis/Budget offers the best service.”
8AM - 6PM
314 E 14 Mile Rd, Madison Heights
Car Rental
“Desmond was wonderful to work with!! Me not knowing the manager special was an electric vehicle which I wasn’t comfortable with.. he offered me an option I liked that was within my budget! Great customer service, highly recommended!”
“Budget on Telegraph and 10 mile! They took great care of me and the manager and staff accommodated me so well as I wasn’t able to bring the truck back same day, they waived my late fee and offered me a bigger truck for a smaller truck rate as they didn’t have the one I needed available. I would definitely rent from them again! Thanks Budget and staff!”
“Today I was making a reservation for my father and helped by Sonia J. Very quickly and efficiently all of my questions were answered, I was provided a better rate and given all the information I needed to proceed forward. Sonia was very patient and made this process easy and painless. Thank you.”
“Rented a cargo van for a business delivery. Clean, smooth ride, friendly folks at the counter. The Speedway across the street made it easy to refuel before returning.”
“ANDY and this location rock..!!!!truck smells like the last person smoked in it ..but that's not their fault...in and out with my rental in 5mins ..Great customer service ..allowed me to park my vehicle in the lot awesome awesome business ?”
8AM - 6PM
10500 Eight Mile Rd, Ferndale
Car Rental
“I rented a car here because my girlfriend rented one a few months ago and they were super nice and helpful. I had the same experience this time. The manager and other employee helped me out perfectly. This is only place I will rent a car in the area.”
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“I love the Birmingham Avis location. I rent from here fairly often for business travel. The cars are always clean and reliable. Shannon is the best! Her customer service is always top tier.”