“Nice, very helpful! I went back tonight 7/17/23 to buy a phone cord mine broke. I asked for help there was only one couple in the store 2 employees they ignored me so I left and went to the T mobile in Berkeley. Horrendous service I won't go back”
“You had a respectful young and intelligent customer representative that help me to get all my phones switched over and running and she done it all with a beautiful attitude! I believe she was about 19 years old I wish I could remember her name, she was outstanding!”
10AM - 7PM
139 S Telegraph Rd, Pontiac
Mobile Phones
“Just took my iPhone 12 Pro Max here for a back screen repair and left very happy. Looks like a brand new phone! Also bought a case and screen protector and they’re honestly better than my old ones.”
“Great service! Went in for my charging port, the cleaned it and gave me a new screen protector for free. They also docked off $5 for me! Always a pleasure dealing with my Chaldean community. Highly recommend even if it’s out of your way, it’s that worth it. God bless you guys!”
“I came in with a busted phone, and I left with a brand new phone and a lower monthly payment. John helped me get proper trade-in value for my old iPhone and upgrade to an iPhone 15 Pro, helped with a new phone case and screen protector, and got all of my data transferred over to the new phone promptly.”
10AM - 8PM
2554 N Squirrel Rd, Auburn Hills
Mobile Phones
“I had a very good vist today all my question was answered and the advice with my cell phone worked out very well for me. The young man walk me through my phone and explain everything in turns I could understand thank you.”
“Excellent, clean, and professional work environment. Staff was friendly and helped me with any questions from my new phone to even setting up autopay on my account. Sales rep Ivan helped me out and made sure my process was fast and easy.”
“Nahid He was so nice he waited on me as he was about to close the store he stood outside and made sure I got to the store. Fixed my phone quickly and gave me a discount he is best in Warren”
10AM - 7PM
20503 Dequindre St, Detroit
Mobile Phones
“Best iPhone fix place in the city. I fired ifix a year ago and ain’t been back since. 5 stars , 10 if I could. Quick fast and reliable. Every location I have been to so far , much love !”
“Anthony is great ! Seem to always find the right solution to solve the problems I was having with my phone and not just my phone but tech products as an whole. Definitely recommended!!”
“Iven was great, I will return to see him again for all my future purchases.He was quick to answer my call and questions and would go out of his way to ensure that I was satisfied.Would recommend anyone going to this store to ask for Iven as he was truly professional and spoke candidly about Verizon’s products.I would refer to him as the encyclopedia of phones. Anything I wanted to know he had an answer!”
“Awesome customer service! Very detailed and thorough with assisting me with my phone issues. Also, provided information on how to keep my phone working well.Store clean. Products in-store well stocked.Very customer service oriented!This is my 2nd time visiting this store as the customer service is always top-notch!Very much worth the drive!”
“I had an amazing experience with Ronnie. He waited with me very patiently and provided an excellent solution. I was able to walk out the store with an active phone! Best customer service hands down.”
“Mark was very helpful and patient with me he help me transfer back to Metro when I first Git my phone number I was with Metro had my number over 25 years and Thanks to him I didn’t loose my number Thank You Mark.❤️?”
10AM - 8PM
2109 W South Blvd, Troy
Mobile Phones
“Wow! Marcus went well above and beyond to help me get my new plan. It was painless on my end. Because of Marcus, I'll make sure to tell everyone how verizon in Troy is the place to go for all of your mobile needs.”
“Noail was extremely helpful and very knowledgeable. Answered my questions, I ended up with a great phone and I would definitely recommend coming to this Metro because of him and all his help.”
“First off , I stoped by the metro by t Mobil store the one on 8 mile and Southfield to purchase a new phone found out that the store was closed without any Notification to there customers also noticed that it’s no longer METRO BY T MOBIL Store anymore they have a new signs and the Metro signs are gone over night I guess because I pass by this location every day and that’s my main one to pay my bill. I searched other metro by t Mobil stores and saw that this location had some really good reviews. The two customer service representative that was there were absolutely fantastic! They greeted every customer that walk in and were so incredibly helpful.Wes the Manager Who help me out the most was very patient and informative he walked me through everything helped me set things up and showed me the best options when getting my new phone. It was worth the trip there and I will be making future purchases from this location I have already recommended this location to family and friends because I know they’ll be treated the exact same way I was.”
“Mr. Marcus Manassa's service is exceptional, attentive, with complete mastery of technology and unbeatable negotiation skills. Having such a personalized and professional service nowadays is rare! STRONGLY RECOMMENDED!”
“Char and Nikki excellent customer service. Pleasant warm personalities. Excellent knowledge of information transferring. Will very likely recommend this store and and staff. Verizon would be blessed to have more employees as theses fine young ladies.”
10AM - 8PM
322 S Main St, Royal Oak
Mobile Phones
“Mahim is the best! Very knowledgable and patient! He walked me thru my new phone and answered all of my petty questions! He didnt want me to leave without me being fully satisfied and educated on mt new phone! Very pleasant young man!”
“I had a very positive experience today with an incredibly patient, transparent, and well spoken and educated employee. I came in having issues with my iPhone and Jawan was very helpful in getting me setup with a new upgrade. He was very thorough in explaining the money saved during my upgrade, and for once, I felt as though I wasn't being taken advantage of when upgrading. I highly recommend anyone having troubles with their mobile device to visit Jawan at Verizon in Crosswinds plaza, he will take care of all your needs!”
“The agents at this AT&T store are very polite, knowledgeable and customer support oriented. One of them whose name is Nick was just awesome. He answered my questions, helped troubleshoot and resolve the messy device and account issues that I had. Highly recommend this corporate store!”
“For some reason my mom wasn't getting my text. We were at a dead end because her phone carrier tried and couldn't even help us. My mom was defeated and frustrated as she's elderly and of course needs to text me. Well my parents and I were riding down Telegraph and I mentioned that I heard so many great things about FONE FIXERS!!! My mom says let's go in there and see if they can help. I told her they wouldn't as they don't have time for that. BOY WAS I WRONG!!!! SAM AND ALEX GREETED US WITH THE BIGGEST SMILES AND SAID THEY WOULD BE MORE THAN HAPPY TO SEE IF THEY CAN FIX THE ISSUE! WITHIN MINUTES THEY FOUND THE PROBLEM!!!!!! WE WERE SO GRATEFUL!!!!! FONE FIXERS ARE NOT JUST HANDSOME MEN? THEY KNOW WHAT THEY ARE DOING!!! If you're having an issue with your phone go see SAM AND ALEX!!! They will at the very least try to help!!!! YOU WILL THANK ME LATER ”
“My car usb to usb-c was giving me a hard time connecting android Auto. I'm glad I went there and got high-quality cable. Seems sturdy and connecting perfectly!”
“Me and my family came in for a 5 line business account, and boy let me tell you Angelo is the man to go to!!! He got us an amazing deal and after this, I'll never go back to t mobile again!”
“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”
“The only metro store I'll visit, unless I have to go to a corporate store. Even when they changed ownership, it's always been a very nice, professional group of individuals working at this location! Can't say I've ever had a bad experience here, as other locations not so much...”
“The Att on 12 mile and telegraph was great! excellent customer service from Emmanuel and Maurice. I was in and out with my issue taking care of. I'll definitely be back.”
“Went to this store to purchase a car charger cord. Had multiple questions about the difficulty I had experienced by signing up with AT&T at Sam's club. Found out it is better to go directly to an AT&T store directly. The young man who helped me was phenomenal. If I could switch my account from Sam's club directly to AT&T I would.”
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“Devin is a true asset to the ATT organization!! I recently lost my mother and was looking to switch the phone and internet service out of her name. It was an emotional task to begin with and I had went to two other Att stores that displayed extreme a lack of providing a basic level of assistance. As a final attempt I called the Birmingham location and Devin took my call and told me he would absolutely help me get the account settled. When I arrived he took the time to apologize for how I was treated at the other two locations and assured me that he would be able to assist. The main take away is that he could tell I was distressed trying to complete this business on behalf of my deceased mother and he was amazingly kind to me. As we spoke while this service was being switched over I mentioned how much I loved Earth, Wind and Fire and he steamed a EWF song for me on the stores music system! I wish I could duplicate his level of service and attention to the smallest detail and put him everywhere I conduct business. Thank you again Devin, you are a rare Gem!!”