“My Experience was great I actually was not trying to get a new phone but the promotion deals were to hard to pass. The sales reps especially (Chantel) is great at her job. She explained the everything with billing and features an also made it comfortable for me an my family.”
“Izal goes out of his way to assist - my iPhone needed a replacement logic board - he knew exactly what to do and advised me the best course and procedure.
I will always recommend friends here as you have guaranteed friendly customer service
Excellent customer service from Izal and Mohammed - patient and informative. Best Verizon store around”
“Very helpful and courteous staff. Our last visit (9/23) was with Caitlyn, who was so helpful and patient with us. She was extremely knowledgeable about the current deals available and how to arrange our product and service orders to get the best value. She took extra time to check availability of devices at other nearby stores and presented several options for payment and financing. This is a busy corporate location so be sure to make an appointment online before you go or you are likely to have a long wait. By far our preferred location to deal with.”
“The representative who use to be a manager but now works in business department is phenomenal. I previously worked with an unprofessional business manager name India at the Southfield location. She made the experience horrible and wasted my valued time. But Kevin ended up reaching back out to me , he handled everything quickly and professional. I’m very appreciative of his help and dedication to provide splendid customer service. He didn’t require recognition, but I want to say thank you and job well done. My business services are now established because of Kevin’s hard work.i will send him more potential customers as well .”
“I had an excellent experience with the AT&T staff, and I especially want to recognize my sales representative, John. He was extremely professional, helpful, and knowledgeable throughout the entire process.
John did a fantastic job explaining my options and answering all of my questions. He was also able to recommend additional products and services that were a great fit for my needs without making me feel pressured or uncomfortable. His approach was genuinely helpful and customer-focused.
It’s refreshing to receive this level of service, and I truly appreciate the time and effort John took to make sure I had a great experience. I look forward to working with him again in the future. AT&T should be proud to have someone like John on their team!”