“Every other place was closed in the snow storm and I was quickly headed for shit creek without any paddle. Fortunately for me I was not only able to count on Boyne Co-op Hardware & Rental to not only be open but to have what I needed in stock. I'm not saying everyone will have the same experience, but mine was top notch. I got what I needed when I needed and had friendly and helpful service without even having to ask. Seemed like they were well stocked with a variety of things as well.”
“It's been about a week or so since I've been there but I purchased an exterior door. And the girl in that department was fantastic. How helpful you ask? So helpful that she even called my phone about 20 minutes later, before I could even get out of the parking lot, to make sure that I had all the items I needed since she didn't personally pull my order for the pro desk pickup. That's service that practically doesn't exist anymore. That girl needs a management position!!”
“Gill-Roy’s has some of the best customer care with very knowledgeable employees. Led by a great leader Wes! The only thing I would like to see different is their lumber selection, but they don’t have very much room so I understand.”
“Everything was good. Found everything I wanted. The only odd thing that happened was when an employee mistakenly took away my cart and put all the items back on the shelf.”
“Great local town hardware store. They are really helpful and save me from driving to the big box store. Prices are reasonable and they carry a great selection of things for the projects around the house.”