“This particular Ace has become my go-to hardware store. The selection is great and the staff is always helpful. Today it was Nia who helped me, but it could have been anyone there. They are all always good.”
“Rusty and a gentlemen came out and spent most of the day probably 5 or 6 hours. They thought it was my pump so they put in a refurbished but look like brand spanking new pump in a 5-in well. The pump was not bad it was the plug the pump was plugged into. But they didn't figure out why it didn't work till after putting in the new pump and wiring and all kinds of stuff. They didn't put my old pump back and they left the new good one in and now they are not charging me. They are a beautiful wonderful Christian family run business. I keep trying to pay them but they won't take any money from me. I'm in tears right now what a blessing.”
“I wish I could give Matt and Northwest Pipe and Supply a million stars because that’s what they deserve. Matt provided me with the best customer service ever. I needed to replace a leaky tub faucet cartridge but to my dismay my brother had used one that had no brand name or serial number. I had no idea what it could be as there are hundreds of different types. I thought I would have to rip out the beautiful tile work that my deceased brother had done and was devastated. I was in tears when I went into Northwest P&S and met my guardian angel, Matt. I showed him my part and told him my story and to my great joy he said I think I can help you and he did. He had the part in stock and reviewed how to insert the cartridge with me so I could do it by myself. Matt was so kind and knowledgeable. I can’t say enough about my experience. I highly recommend Northwest P&S to anyone in need of any plumbing supplies or fixtures. You will never find customer service like this anywhere else. They know their products and how to provide exceptional customer care. Thank you Matt!!! I am a customer for life.”
“Wonderful place to get your building products. Very knowledgeable staff and Tony can figure the correct sizes for your job when you drop off your plans to him. They have been there for years and know there business”
“Mollie and Rachel did a great job helping me load heavy paving stones in the garden center. So thankful for employees avaible to help and answer questions at the Brighton store.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.