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“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
“Love this store, Cheyenne and the other young lady, are a hoot and all the staff that work there really know what the're doing. Very helpful and knowledgeable.”
“We stopped in today pick up bird feed with our granddaughter who enjoys looking at the chicks. The only thing I want to point out is when we picked up a Tootsie Roll Lollipop for my GD, the cashier couldn't scan the barcode, and it took almost 10 minutes to fix.”
“I had to quickly replace my pressure tank that was well over 20yrs old and with little to no information the staff there, (Paul) was able to run me through everything I needed to know about buying a new tank. I was nervous going in not knowing much about what was needed and he took the time to explain every aspect. I left there not only happy but more knowledgeable about how my home plumbing works. They have definitely earned a live long customer out of me!”
“This particular Ace has become my go-to hardware store. The selection is great and the staff is always helpful. Today it was Nia who helped me, but it could have been anyone there. They are all always good.”
“Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable.Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.”
“Spectacular service, bunches of obscure items and all the main stuff too. Carthartt, Weber, Stihl... paint, electrical, plumbing, cleaning, garden. ... and that sign, I never miss my turn, it's perfect.”
“I purchased a new washing machine and had the pleasure of being helped by Mark B. He was able to find the exact model I saw online and promptly brought it out. He even helped me with the discounts I couldn’t get to load at check out. He was extremely knowledgeable and helpful and never came off as pushy. I believe the other associate was Mary who was also very personable. As soon as I was done with my purchase, Mark already had someone to help load the machine in my car right away. What I thought was going to be a daunting process was made so much easier thanks to him! I was in and out in under an hour! Thanks again Mark for making it such an easy and enjoyable experience!”
“Rusty and a gentlemen came out and spent most of the day probably 5 or 6 hours. They thought it was my pump so they put in a refurbished but look like brand spanking new pump in a 5-in well. The pump was not bad it was the plug the pump was plugged into. But they didn't figure out why it didn't work till after putting in the new pump and wiring and all kinds of stuff. They didn't put my old pump back and they left the new good one in and now they are not charging me. They are a beautiful wonderful Christian family run business. I keep trying to pay them but they won't take any money from me. I'm in tears right now what a blessing.”
“Everything you need for your next DIY project can be found at Lowe's Home Improvement! Lots of parking in a big, well lit parking lot! Awesome garden center and home improvement supplies! Shop Lowe's and see how much you can save on your next DIY project!”
“I came to this home Depot location to rent a trencher. I am extremely satisfied with this department and one of my favorite if all times. Dave and Mark were very helpful and walked me operating the machine. highly recomded”
“You have an All-Star in your store. I believe his name is Josh, roughly 5'9, slender, short dark hair, mustache. Super nice guy, patient, knew where the 3 items were the 3 separate times i asked. knowledgeable guy, he answered every question with patience and ease and knew every answer. I am not sure if this dude was on his A game, but, his "A" game, is superb. if I were Josh, I would get far away from retail and go to college for a technical degree. lawyer, doctor, accounting, pilot or something.”
“Had a wonderful experience. Had to get a batterybfor my RV and wasn't sure what exactly I needed. Andrew E helped me find the right battery and carried it out to my car for me (those things are heavy!). He went over the return policy with me and was very polite the whole time. Definitely will shop here again.”
7:30AM - 5PM
7288 Grand River Ave, Brighton
Hardware Stores
“Wonderful place to get your building products. Very knowledgeable staff and Tony can figure the correct sizes for your job when you drop off your plans to him. They have been there for years and know there business”
“Mollie and Rachel did a great job helping me load heavy paving stones in the garden center. So thankful for employees avaible to help and answer questions at the Brighton store.”
“Service, knowledge and experience is excellent. Jerry Bird , Terry and the entire staff know their business perfectly. They did what is unheard of today. They listened thoroughly before they advised. I’m very very grateful that they are there for help.”
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“Rural King is one of my favorite stores to visit. They have a ton of stuff! They also are home to RK Guns,the in store gun shop. I always enjoy checking them out, and usually, I never leave there empty handed. I picked up a beautiful semi auto shotgun, some ammo, bottles water, deer feed, and really enjoyed watching the baby chickens run around inside their enclosures. Rural King is my GO TO place. Check them out, you won't be disappointed.”