10400 Highland Road, Hartland MI 48353
“Rural King is one of my favorite stores to visit. They have a ton of stuff! They also are home to RK Guns,the in store gun shop. I always enjoy checking them out, and usually, I never leave there empty handed. I picked up a beautiful semi auto shotgun, some ammo, bottles water, deer feed, and really enjoyed watching the baby chickens run around inside their enclosures. Rural King is my GO TO place. Check them out, you won't be disappointed.”
10400 Highland Road, Hartland MI 48353
“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
1135 South Milford Road, Highland MI 48357
“I had to quickly replace my pressure tank that was well over 20yrs old and with little to no information the staff there, (Paul) was able to run me through everything I needed to know about buying a new tank. I was nervous going in not knowing much about what was needed and he took the time to explain every aspect. I left there not only happy but more knowledgeable about how my home plumbing works. They have definitely earned a live long customer out of me!”
Grand River Plaza Shopping Center, 3652 East Grand River Avenue, Howell MI 48843
“Conveniently located amongst several good restaurants, banking institutions, shopping plazas, and also, a Lowes & Home Depot are within 1 mile of Harbor Freight, just in case you are looking for a particular tool, but Harbor Freight doesn't have it.”
530 Highland Avenue, Milford MI 48381
“Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable.Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.”
3685 East Grand River Avenue, Howell MI 48843
“We stopped in today pick up bird feed with our granddaughter who enjoys looking at the chicks. The only thing I want to point out is when we picked up a Tootsie Roll Lollipop for my GD, the cashier couldn't scan the barcode, and it took almost 10 minutes to fix.”
9868 East Grand River Avenue, Brighton MI 48116
“This particular Ace has become my go-to hardware store. The selection is great and the staff is always helpful. Today it was Nia who helped me, but it could have been anyone there. They are all always good.”
3455 Highland Road, Milford MI 48380
“Peter's Hardware is a great example of a business that is highly customer oriented. The content they carry and activities they support are significantly greater than most other brick-n-mortar hardware and box stores. To be fair, they may be a dollar or two here and there than others but the vibe and staff are in line with Peter's philosophy...dierect the customer quickly to the best match to customer needs. The Repair/parts Department is of the few premiere cou lnters available in Oakland and Livingston counties with at least one other location elsewhere. When your trying to avoid the big box stores, please consider Peter's Hardware as an alternative. When there, walk around and look at things such as party support rentals and tool rentals. They are likely to have your needs covered.”
2800 Pleasant Valley Road, Brighton MI 48114
“Rusty and a gentlemen came out and spent most of the day probably 5 or 6 hours. They thought it was my pump so they put in a refurbished but look like brand spanking new pump in a 5-in well. The pump was not bad it was the plug the pump was plugged into. But they didn't figure out why it didn't work till after putting in the new pump and wiring and all kinds of stuff. They didn't put my old pump back and they left the new good one in and now they are not charging me. They are a beautiful wonderful Christian family run business. I keep trying to pay them but they won't take any money from me. I'm in tears right now what a blessing.”
4601 East Grand River Avenue, Howell MI 48843
“Guy named Alex here was super knowledgeable and helpful about how to go about my rusty box blade project! The rest of the staff has always been pleasant as well!”
7288 Grand River Ave, Brighton MI 48114
“Wonderful place to get your building products. Very knowledgeable staff and Tony can figure the correct sizes for your job when you drop off your plans to him. They have been there for years and know there business”
530 Highland Ave, Milford MI 48381
“You have an All-Star in your store. I believe his name is Josh, roughly 5'9, slender, short dark hair, mustache. Super nice guy, patient, knew where the 3 items were the 3 separate times i asked. knowledgeable guy, he answered every question with patience and ease and knew every answer. I am not sure if this dude was on his A game, but, his "A" game, is superb. if I were Josh, I would get far away from retail and go to college for a technical degree. lawyer, doctor, accounting, pilot or something.”
30547 Lyon Center Drive, New Hudson MI 48165
“I purchased a new washing machine and had the pleasure of being helped by Mark B. He was able to find the exact model I saw online and promptly brought it out. He even helped me with the discounts I couldn’t get to load at check out. He was extremely knowledgeable and helpful and never came off as pushy. I believe the other associate was Mary who was also very personable. As soon as I was done with my purchase, Mark already had someone to help load the machine in my car right away. What I thought was going to be a daunting process was made so much easier thanks to him! I was in and out in under an hour! Thanks again Mark for making it such an easy and enjoyable experience!”
6430 Grand River Avenue, Brighton MI 48114
“I wish I could give Matt and Northwest Pipe and Supply a million stars because that’s what they deserve. Matt provided me with the best customer service ever. I needed to replace a leaky tub faucet cartridge but to my dismay my brother had used one that had no brand name or serial number. I had no idea what it could be as there are hundreds of different types. I thought I would have to rip out the beautiful tile work that my deceased brother had done and was devastated. I was in tears when I went into Northwest P&S and met my guardian angel, Matt. I showed him my part and told him my story and to my great joy he said I think I can help you and he did. He had the part in stock and reviewed how to insert the cartridge with me so I could do it by myself. Matt was so kind and knowledgeable. I can’t say enough about my experience. I highly recommend Northwest P&S to anyone in need of any plumbing supplies or fixtures. You will never find customer service like this anywhere else. They know their products and how to provide exceptional customer care. Thank you Matt!!! I am a customer for life.”
3330 East Grand River Avenue, Howell MI 48843
“I came to this home Depot location to rent a trencher. I am extremely satisfied with this department and one of my favorite if all times. Dave and Mark were very helpful and walked me operating the machine. highly recomded”
8053 Challis Road, Brighton MI 48116
“Mollie and Rachel did a great job helping me load heavy paving stones in the garden center. So thankful for employees avaible to help and answer questions at the Brighton store.”
1100 South Latson Road, Howell MI 48843
“Karen at customer service helped me get a item I really wanted that was online only I was over a hour away and my local store couldn't help thanks Karen u rock”
3330 East Grand River Avenue, Howell MI 48843
“I am still i the store and needed to IMMEDIATELY post this review. A HUGE shoutout to ANDREA in customer service for providing some of the best customer service I have ever experienced. Not only was she helpful and super friendly, but she went out of her way to assist me in placing an order. This store always provides the best In customer service. Andrea is a definite asset to this company, and Home Depot is fortunate to have her as an employee. Thanks again, Andrea!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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