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“So far so good. Parts that were used 3 months earlier were replaced and thought to be defective. No charges and it appears the problem is resolved. Very grateful.”
“This was a very positive experience at LaFontaine Lincoln! The service technician was very easy to understand and very patient with my questions. I'm very pleased with my experience.”
“As someone who rents over 100 cargo vans a year. This is without a doubt the best enterprise truck rental I’ve ever been to. Nathan, Christian, and their team go above and beyond for my business needs. Their inventory is the best I’ve seen in the country. their customer service is incredible and Im always relieved when I get to rent from this location. I couldn’t recommend them enough.”
“I know your in Vegas but do you really need slot machines in the rental car building. You already got them at the airport gate, baggage claim and you are most likely going to be around vending machines a lot more in your drives. That is really the only observation. Otherwise it’s just a normal rental car place”
“Rented a vehicle for my wife and daughter to drive to Chicago for the weekend. Originally booked a full size car but made a last minute choice to upgrade to a small SUV. Aaron at the branch was friendly and accommodating.
Turns out my daughter left a backpack in the car which we didn’t notice was missing for 2 weeks. I called the branch and they had it in their lost and found. The backpack’s contents were completely intact. So they certainly clean the vehicles after each use.”
“I'm 77 years young, I have been in numerous instances programs, and I find that this one is the BEST one so far.. keep up the great work Sarah ( my Mexican connection) LOL..LOL”
“Had a great experience at this location! Reserved online and they followed up with a call to make sure I was aware of the deposit charge, all the details I needed, including that info, were in my email already but it's always nice to have a heads up, they carefully went over the car with me to make sure there any existing damage was reported and I knew where different controls were, car I rented was nice, clean, and drove perfectly. When I returned, they looked over the car and I was in and out in less than 2 minutes! I really appreciated it all”
“Overall it was great. However, it needed a thorough car wash when I first got it. Also, I found it weird that while renting the vehicle, I got a call saying that vehicle was sold and I need to swap it out. Uhhh, no. Swapping out the vehicle I rented for over 1000$ is NOT in my vacation itinerary. But I found out it wasn’t required and could just return it on the return date. But a phone call like that causes quite a problem.”
“Budget saved the day!! Great customer service! Enterprise didn’t honor my reservation for 7 passenger vehicle, then lied and said they called me. I will only use budget for my rental needs. Thank you Julie and team!”
9AM - 12PM
640 28th St SE East, Grand Rapids
Car Rental
“Definitely will use Hertz and this office again,. one of the best car rental experiences I’ve had. I use car rentals quite frequently but this place is top notch!!!!”
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“Creative Mobility was excellent to work with. Linda worked hard to find us the van we needed to help transport our mom with. They were personable and not just out to make the extra dollar like other dealerships we looked at. I would highly recommend using them when looking for a handicapped accessible vehicle.”