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“Stopped in for screws for my license plate. They not only found the correct screws but attached them for me! Ivanrest Hardware is the best! Always super helpful!”
“Everything was as expected with one exception….I bought 8 cupboard pulls (needing 16 screws) but not one screw came with the order…..An update to this review….The Knob Shop indeed sent out the screws as you see from their response. Thank you!”
“A big shout out to Godwin Plumbing for coming to the rescue when water started spraying from a connection in my basement. They arrived quickly and arranged for the city to come shut the water off to my house so they could fix the problem. I was very grateful to be able to get the water back on and the leak fixed. Highly recommend! They had previously done some routine repairs at our house and we were very happy with that service as well.”
“I went in today to get a new tank of gas. The black guy freaked out and told me to stay outside. When he came out he asked if I was a terrorists because I brought the tank inside to get refilled. He went one to tell me all about how you can’t bring on an empty take because it would explode. I will never get gas there again.. he is so unprofessional”
“Don was excellent! Had to stop and grab a couple cylinders of oxygen and a tank of acetylene for work. He had me in and out within 5 minutes if I had to guess. Great personality and customer service!”
“I’ve really had the best experience at this store. I’ve visited a half dozen times over the last year. They have a great selection- and the staff is nice and helpful. This last time- a lady helped me- I came in about a half hour before close. I have to drive an hour to get there- and traffic isn’t always kind. She helped me get the right coating_ and introduced me to carbide tools.I appreciate being treated well- and I love my new hobby. No amount of online shopping can replace when you get from visiting a brick and mortar store with knowledgeable staff that love the hobby.Within the first few days - I’ve already sold 2 pens, and the lady wants 3 more. Thank you for the amazing experience”
“Very friendly and helpful staff as soon as you come in the door! I love that it's in my neighborhood, so accessible and easy in, easy out! Thanks for being there for our community!”
“Clean Store and Great Staff
Was looking for a particular item but the only one they had was the display. It was marked for sale at a discount, and they sold it to me at an even larger discount since the regular item was on sale. They even carried it out to my car for me and loaded it in. Great customer service.”
“Didn't actually buy anything here, but the worker at the front desk was very helpful with the question we had for him. He went through the place to try and find what we were looking for.”
“Are you unhinged that your cabinets are drab? Well, don't fly off the handle...This is a great place to find cabinet hardware of every kind and color. From modern to old "new" stock, the place has everything.I wouldn't pull your leg ?”
“Had 2 different brands of sawzall's one a corded chicago electric the 2nd one a bower battery powered both had broke within the 90 days an I returned them without any issues”
“Been going here for everything from Uhaul to UPS to needing things like paint and tape for my projects.Everyone is always nice and today they helped me out with some issues I had sending a package. The nice lady was really patient and went out of her way to help me.”
“Older gentleman names Richard helped us a lot to find the tools we needed. He came outside to look at our car to help us with the situation we needed help with. This is why we chose to come to Ace Hardware and not menards or anywhere else where thetmy won't give you that kind of service! Thanks Richard!”
“I went in with no knowledge of how to redo the plumbing in my basement, a very nice gentleman named Xavier helped me tremendously!!! I can not thank him enough and I would love to thank the owner of the Ace hardware in our sweet home town of Dorr! These people here are super helpful and know what they’re talking about! 100% recommend!!”
“.❤️ Ruth at customer service provided the best customer service; thank you. I always enjoy visiting this location when I'm in town. ❤️ ⭐️⭐️⭐️⭐️⭐️”
“Craftsman self-propelled lawn mower was repaired within a week. Quick turnaround and excellent customer service, will be back the next time something needs a tune-up!”
“I don't think I've ever had a bad experience here. Items are easy to find with links between online and shelf location. Associates are helpful, and the store is clean.”
“I don't know much about mowers and I appreciate how they take care of me. Bought personal pace years ago, great then, now on a used rider and they take care of it's service. They stand behind what they sell and what they service. Never feel taken advantage of with my lack of knowledge. Very important. Everyone needs a guy, these are my guys.”
“I think it’s a good place to shop for home improvement. I’ve had everything I needed when I go there and sometimes more than I need. Lol parking is good. The weight in line to check out maybe a couple minutes at the most helpful staff.”
“Was shopping for a manual lawn core aerator. they carry one model, not the open plug design that won't get plugged up. I ended up buying online from Landzie. com.”
“Can’t say enough about their tech support. Skylar and Carlos’s knowledge, patience, and willingness to help teach has been very helpful.Highly recommend Johnstone supply to anyone in the HVAC industry !”
6:30AM - 4:30PM
640 44th St SW #4, Grand Rapids
Hardware Stores
“I was not able to bring my Milwaukee tool in for warranty (Milwaukee's fault not theirs) but the staff was very helpful and kind. Appeared to be a great place to buy tools.”
“Rented a deck sander. They had everything I needed. I rented for 4 hours, but the return time was after they closed so I got to keep it until the next morning! So nice to not have to rush it back at night.”
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“I bought a grill today and selected to have delivery to my home about an hour away. 10 minutes after placing the order, I got a call from Donna, who asked if I would like it delivered today instead. Having it delivered a day sooner sounded pretty dang good to me.
Not only did she get it delivered to me quickly (as I said, I live about an hour away from the store), but she even helped me load it right onto my deck!
Awesome service. Thanks!”