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“Still waiting on backorder handles but handles l did get are just what I was looking for, the MRG or OWNER was very helpful to talk to. And a good business to deal with. Thanks”
“If you have a farm, or yard, our house, they probably have what you need. I didn't need them but they had lots of chicks, baby chickens. Some of them are only $2. I forgot to take pictures”
7:30AM - 5PM
307 Leonard St NW, Grand Rapids
Hardware Stores
“Came in here today needing a few random bolts to fix my daughter's scooter, with no idea what parts that would actually fit.
The lady behind the counter was happy to help me with my problem. After we test fit a few bolts, we got everything all tightened down and it was as good as new & I was out the door in less than 10 minutes.
10/10 customer experience & was very helpful.”
“Phenomenal experience!
I'm from out of town, and was having some issues with my bike. There were 2 parts specifically I was looking for, with no details about size/names.
I went into the store and Tyrese helped me first. He went above and beyond to not only help me find the part, but to put it on the bike seat (after I explained I didn't have any tools where I was staying). We were still troubleshooting the second part, when he suggested I come back and talk to Bill (who has extensive bike experience).
I rode back an hour later, and Bill was happy to help. He had me wheel the bike into the store, took a good look at it. And it turns out I didn't need to replace the second part - some areas just needed some tightening.
Everyone that helped was kind, helpful, and happy to help. And they didn't try to sell me anything I didn't need, and were happy to problem solve things with me. Absolutely amazing experience.”
“Very helpful staff. They came outside to evaluate my situation to see what accessories I needed for my project. Then went back inside 2 more times until I had what I needed. Very helpful.”
“HF is my prime source for tools that I need now and probably won't use regularly. Nobody beats them at this game.
On the other hand, they won't replace DeWalt or Snap On for the professional contractor or auto technician. HF's niche is selling tools that work acceptably well at a very low price.
They also sell some tools of moderate to moderately high quality. These, too, are value priced relative to their quality.
On the downside, you'll typically pay extra for warranties beyond 90 days. But that doesn't matter if you'll only use the tool once, and especially if the price is so low you can buy it multiple times and still come in cheaper than the competition. HF prices often are that good. Definitely worth checking them out next time you NEED a tool to finish a job.”
“Very friendly and helpful staff as soon as you come in the door! I love that it's in my neighborhood, so accessible and easy in, easy out! Thanks for being there for our community!”
“This place is amazing! Super friendly and knowledgeable staff. They have a fantastic selection of wood working tools. Very friendly and welcoming. I have been in here several times and every single time I have not had my expectations met but surpassed. Today I worked with Don he's very knowledgeable and professional. I love that they offer classes as well. By far some of the best experiences I've ever had with wood working come from here. Please don't hesitate to ask if you can't find something sometimes it just hasn't made it to the floor yet.”
“Very helpful staff! Really like the store. The seem to have a larger variety of options than some of the other Ace stores. They also have a pretty solid knife selection.”
7:30AM - 8PM
2333 E Beltline Ave NE, Grand Rapids
Hardware Stores
“Found a new favorite hardware store.
Very friendly knowledgeable helpful staff.
Definitely will be driving past the other ace hardwares to be going to this one.”
“The team at Bradley Ace hardware offer excellent customer service. I went in looking for a specific solution and Frank went above & beyond to locate the material/item that would work. I love Ace Hardware for their selection, value and local franchise ownership.”
“Had a wonderful experience here! Lots of great options, very knowledgeable and friendly. Easy to work with and responsive. Will definitely go back for our next project!”
“An absolute pleasure to work with. Bill helped took a lot of time to help me and I am a small time customer. If this is how they treat small timers like me, I am sure they treat every great.”
“They were not only fast at getting me what I ordered but also very courteous when I called in with what I thought was an issue (turns out it was just my brain). Willing to help me anyway they could to resolve the issue. Recommend 100%.”
“Over time I bought Echo Trimmer, a Chainsaw and a Backpack Blower. I love them! Easy to start, runs correct year after year. Chad makes & sharpens my Chainsaw blades, sharpens my mower blades and maintains all my equipment. Thanks for years of Great Service & Sales. Coming in again to buy another chainsaw … need a larger one 20”? Thanks Chad!”
“I wanted to give a shout out to an employee at the Cascade ACE hardware, Marshall always goes above and beyond helping me with anything I may need, what a great attitude he has. I appreciated all of his knowledge, help and extra efforts in making sure I got everything I needed. Thanks again Marshall!”
“Rented the 11 pound demolition hammer, worked great at removing 2x2 ceramic tiles from my fireplace hearth. Previous owner set them with concrete…I tried using a chisel but it took forever to just get one up. Hammer removed them in 2 hours. Big mess but definitely worth it. Need some muscle! Service was excellent, cost about $ 50.”
“Ferguson is first class and their staff was great to work with. Brianna, Ava, and Tyra were all very helpful throughout the process. We purchased Strasser vanity cabinets, a Victoria Albert bathtub and a bunch of Delta faucets and really like everything we purchased from them.
Keep up the great work team Ferguson!”
6:30AM - 4:30PM
640 44th St SW #4, Grand Rapids
Hardware Stores
“I was not able to bring my Milwaukee tool in for warranty (Milwaukee's fault not theirs) but the staff was very helpful and kind. Appeared to be a great place to buy tools.”
“i also feel the need to share my praise of the garden section.. whoever has been looking after it lately is doing a great job! found many treasures today-for a big box store plant selection- that were all cared for well, it was hard not to get more!!! :)”
“Great experience at this store. Team members were so nice and helpful. One team member specifically, Alyssa, always had great advice, and she helped us throughout the store even while she was multi-tasking. Thank you.”
“Rented a deck sander. They had everything I needed. I rented for 4 hours, but the return time was after they closed so I got to keep it until the next morning! So nice to not have to rush it back at night.”
“Patrick was knowledgeable and helpful. When our order wasn’t what we expected he worked with us to make sure everything was right and we were happy. I wouldn’t go anywhere else!”
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“I’m a first time homebuyer learning plumbing basics. The specialized experts/ sales team is full of knowledge and I find that I not only save time, but I also learn from these guys.
Big thanks to Randy who has been helping me lately. Very knowledgeable individual”