3703 Division Ave S, Grand Rapids MI 49548
“I’m a first time homebuyer learning plumbing basics. The specialized experts/ sales team is full of knowledge and I find that I not only save time, but I also learn from these guys. Big thanks to Randy who has been helping me lately. Very knowledgeable individual”
1919 28th St SW, Grand Rapids MI 49519
“Still waiting on backorder handles but handles l did get are just what I was looking for, the MRG or OWNER was very helpful to talk to. And a good business to deal with. Thanks”
307 Leonard St NW, Grand Rapids MI 49504
“Came in here today needing a few random bolts to fix my daughter's scooter, with no idea what parts that would actually fit. The lady behind the counter was happy to help me with my problem. After we test fit a few bolts, we got everything all tightened down and it was as good as new & I was out the door in less than 10 minutes. 10/10 customer experience & was very helpful.”
2408 Eastern Ave SE, Grand Rapids MI 49507
“Phenomenal experience! I'm from out of town, and was having some issues with my bike. There were 2 parts specifically I was looking for, with no details about size/names. I went into the store and Tyrese helped me first. He went above and beyond to not only help me find the part, but to put it on the bike seat (after I explained I didn't have any tools where I was staying). We were still troubleshooting the second part, when he suggested I come back and talk to Bill (who has extensive bike experience). I rode back an hour later, and Bill was happy to help. He had me wheel the bike into the store, took a good look at it. And it turns out I didn't need to replace the second part - some areas just needed some tightening. Everyone that helped was kind, helpful, and happy to help. And they didn't try to sell me anything I didn't need, and were happy to problem solve things with me. Absolutely amazing experience.”
1234 Michigan Street Northeast, Grand Rapids MI 49503
“Very helpful staff! Really like the store. The seem to have a larger variety of options than some of the other Ace stores. They also have a pretty solid knife selection.”
4325 Plainfield Ave NE, Grand Rapids MI 49525
“If you have a farm, or yard, our house, they probably have what you need. I didn't need them but they had lots of chicks, baby chickens. Some of them are only $2. I forgot to take pictures”
1500 Kalamazoo Ave SE, Grand Rapids MI 49507
“Very friendly and helpful staff as soon as you come in the door! I love that it's in my neighborhood, so accessible and easy in, easy out! Thanks for being there for our community!”
1205 Fulton Street West, Grand Rapids MI 49504
“Very helpful staff. They came outside to evaluate my situation to see what accessories I needed for my project. Then went back inside 2 more times until I had what I needed. Very helpful.”
3460 Plainfield Ave NE, Grand Rapids MI 49525
“I was in harbor freight this morning shopping and it's always such a daunting experience as I'm out of my element in this store. But I had the kindest salesperson who was both friendly and patient. Zack would definitely receive an a+ in customer service from me”
2914 Broadmoor Avenue Southeast, Grand Rapids MI 49512
“Absolutely love this place. Aside from his workshop this is hands down my husband's happy place. I don't have to worry about quality when shopping here like the crapshoot of online shopping. Most of all the staff are just amazing, super friendly and knowledgeable. It's just a pleasure to shop there all around.”
31 44th Street Southwest, Grand Rapids MI 49548
“My emergency stop while in Wyoming for work. I've got basic needs here but they're always friendly and so far know where every item is in the store, very quickly. Good place!”
6579 28th Street Southeast, Grand Rapids MI 49546
“I wanted to give a shout out to an employee at the Cascade ACE hardware, Marshall always goes above and beyond helping me with anything I may need, what a great attitude he has. I appreciated all of his knowledge, help and extra efforts in making sure I got everything I needed. Thanks again Marshall!”
20 Leonard St NW, Grand Rapids MI 49503
“An absolute pleasure to work with. Bill helped took a lot of time to help me and I am a small time customer. If this is how they treat small timers like me, I am sure they treat every great.”
2333 East Beltline Avenue Northeast, Grand Rapids MI 49525
“Helpful and very friendly. I don't live on this side of town so I only go here occasionally. But the the staff is very friendly and is available to help me find what I need. Definitely recommend going here.”
1140 Jackson St suite b, Grand Haven MI 49417
“Had a wonderful experience here! Lots of great options, very knowledgeable and friendly. Easy to work with and responsive. Will definitely go back for our next project!”
3255 Kentland Court Southeast, Grand Rapids MI 49548
725 Ionia Avenue Southwest, Grand Rapids MI 49503
“Ferguson is first class and their staff was great to work with. Brianna, Ava, and Tyra were all very helpful throughout the process. We purchased Strasser vanity cabinets, a Victoria Albert bathtub and a bunch of Delta faucets and really like everything we purchased from them. Keep up the great work team Ferguson!”
5000 West Greenbrooke Drive Southeast, Kentwood MI 49512
“They were not only fast at getting me what I ordered but also very courteous when I called in with what I thought was an issue (turns out it was just my brain). Willing to help me anyway they could to resolve the issue. Recommend 100%.”
640 44th St SW #4, Grand Rapids MI 49548
“I was not able to bring my Milwaukee tool in for warranty (Milwaukee's fault not theirs) but the staff was very helpful and kind. Appeared to be a great place to buy tools.”
3470 Roger B Chaffee Memorial Blvd SE, Grand Rapids MI 49548
257 54th Street Southwest, Wyoming MI 49548
“Flowers are slim picking at the moment but lots of clearance items. Got some overlapping rock edging for $0.90 each. Was $3.74 each. Wife found some discount flowers. The trip covered all of our yard needs and then some.”
4100 Lake Michigan Dr NW, Grand Rapids MI 49534
“Patrick was knowledgeable and helpful. When our order wasn’t what we expected he worked with us to make sure everything was right and we were happy. I wouldn’t go anywhere else!”
257 54th St SW Tool Rental, Grand Rapids MI 49548
“Rented a deck sander. They had everything I needed. I rented for 4 hours, but the return time was after they closed so I got to keep it until the next morning! So nice to not have to rush it back at night.”
1562 68th Street Southeast, Grand Rapids MI 49508
“My mower broke down. I took it in here and Nate fixed it. I got it home and it stalled out on me. I was a little heated as you could understand. I took it back and he took care of it no questions asked. He even put a brand new engine on for me. Good to go!! 😃😃”
4646 28th St SE, Grand Rapids MI 49512
“I shop here a lot, mainly for tools and garden so I was kinda lost with today’s request, Jim in flooring was a great help to me. Unfortunately I needed a panini press today, and couldn’t wait for the next day-2 delivery. He was really nice and I hope to work with him in the future when that project comes around.”
4297 Plainfield Ave NE, Grand Rapids MI 49525
“Great experience at this store. Team members were so nice and helpful. One team member specifically, Alyssa, always had great advice, and she helped us throughout the store even while she was multi-tasking. Thank you.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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