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“My husband and I bought a mattress through them and it has been really good quality for us. We’ve slept so well since buying it. Rob, the salesman, is super friendly and knowledgeable.”
“My boyfriend and I just bought a house. We went in not knowing exactly what we were looking for just that we had a whole living room to furnish and we wanted a comfy couch. Channa was so sweet and quick to help us with all of our wants and needs. With kids and pets in mind she put together a stylish yet comfortable living room set better than I could have imagined it myself! We are so excited to start our new chapter of our lives in a best living room yet! Will definitely be beck to see channa gor our next bedroom project!”
“We were greeted by Justin and he guided us through buying a mattress and platform and sheets with a discount and absolutely no pressure. He was great. I’d go there again.”
“Everyone at the store were very friendly and helpful. Somehow once the order was placed my contact information got messed up. Our address was correct but it reverted back to my dad’s cellphone number. (He’s been gone 14 years). Consequently both numbers I left disappeared from the computer. Finally I stopped in and asked about our chairs. I was told they were in the warehouse. I paid the balance and set up delivery. I’m not sure how they were planning to contact me! Maybe they could have tried the Post Office.
We got them. We’re happy.
Delivery man was WONDERFUL!!!”
“Masubegh was extremely helpful and kind! The store had a good selection to choose from, but we fell in love with the sectional we picked out at first sight (and sit) and look forward to using American Freight again in the future for any other purchases we may need.”
“Great buying experience today! Fern and Andy did such a great job getting us all set to go with our new furniture. Andy knew the fine line between being helpful and annoying and was awesome helping us find a recliner that matched our couch”
“Matthew was awesome. Very helpful and knowledgeable. He answered all of our questions and was super patient. Never felt pressured a bit. Can’t want to get my new bed.”
11AM - 7PM
3772 28th St SE, Grand Rapids
Furniture Stores
“Walked in and was helped immediately by Jacob. He was kind and patient with my three kids. The manager that checked us out was wonderful as well. 10/10 service and will be back!”
“Cheryl M. was just great! She helped me pick out outdoor furniture. My order was fairly complicated and included two different cloth patterns for the furniture and several colors on various type pillows. She had great suggestions and ideas and was very patient. My invoice is easy to read and understand, as the full description of each article is printed out. I will definitely ask for her out on my next trip to Watsons!”
“There is so much to look at. Plan on spending a while in there. The store looked clean. My only complaint .. when we were checking out, there were 2 cashiers talking bad about a customer to eachother so everyone in line could hear. Seemed pretty petty and unprofessional.”
“Karen is an absolute dream to work with. Knowledgable, kind, helpful. We did not end up buying our couch here but it wasn't because of Karen's lack of trying. She is an excellent person to hook up with. DQ has beautiful pieces we just weren't able to find the right pieces here this time.”
“The experience of buying my table was great. The table is beautiful. You can tell the quality is amazing and will last a long time to come. Something that even can be passed down to my children. Truly if you invest in your dining room set, you will get yours money worth.What I didn’t care for was the communication. That is why I wouldn’t give 5 stars. I bought this table back in mid September and had to call several times. Until I someone finally connected me to a manager because no one knew what was going on with the table. I understand things get backordered, or production slows down. But a simple phone call, is decent.I called again the week of thanksgiving and they said it was in and they would need like two days to prepare it.Makes me wonder if I didn’t call would have I had before thanksgiving for our dinner?Like I said, the gentleman who sold it to me Jim, amazing, quality AMAZING.But I’m sorry, this business could use some training in calling customers back just to see where their order is. I don’t have a tracking number online where I can check stuff or anything. So that is very frustrating.I’m in the process of looking for a patio set, I saw the flyer your company sent out about the sale and am at a loss if I want to go through that again if I will have it by the end of the the summer.”
“Highly recommend this store and interior design services. The store is gorgeous, with many room displays, and is inspiring to walk through and see how rooms can be put together.
We worked with a wonderful interior designer, Thressa, who came to our home, took measurements, and asked about how we envisioned using the room and the feel we wanted to create. She designed multiple layouts, helped with furniture and fabric selection, and gave guidance on pulling a room together, including a custom rug, which I could have never done on my own. When the furniture was delivered, Thressa came out to help with exact placement. She delivered above and beyond for us and we would not hesitate to use again.”
“I've been coming here for yrs, yes my usual guy wasn't there..but another fine young man helped me out..and he did great got me out of there quick..even though I changed my mind a couple of times..and since it was kind of an emergency..I was able to pick up the next day..but it was a little snow flakes on/off.. so they plastic wrapped it for me..which was great..Thanks guys..?????”
“We were looking for chairs for our condominium lobby in the 98 year old former YMCA building in Muskegon. Found these gently used ones at CORT that fit the decor nicely. Andrew Waterman was a great help and I highly recommend them.”
“This place is amazing! Absolutely love the selection of throw pillows and fabrics. The throw pillows are made very well with high end fabrics and very affordable. If your looking for one of a kind, unique, throw pillows this is the place. They also have beautiful unique furniture, and home decor.”
9:30AM - 9:30PM
3525 28th St SE, Grand Rapids
Furniture Stores
“HomeGoods is great, this one is very large and well organized location. We love that the TJ Maxx is connected, just wish that the lines were shorter during busy times. My wife is a frequent customer of T.J.Maxx and Home Goods, and we both love these locations.”
“I love the produce and frozen food selections for my severe food allergies, it's one of the few stores I can shop. Workers and friendly and helpful and store is clean.”
“There are some cute items here but most are not my style (I typically like minimalist and modern). The atmosphere in here is a little dusty and slightly irritated my allergies.”
“Kelly is absolutely fantastic! I had issues with an online order, which typically would cause me to swap brands - Kelly wouldn’t allow that! I vented about my online experience while shopping in her store - She made magic happen with an order she had no investment in just to help me! I’m always coming to West Elm now!”
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“Gaines Target always has the best customer service! The store is always clean and 95% of the time has everything I need, other stores in my area may have 70-80% of the items on my list. As I mentioned before, their customer service is absolutely outstanding! The dollar spot never disappoints ?”