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“I went in today to get a new tank of gas. The black guy freaked out and told me to stay outside. When he came out he asked if I was a terrorists because I brought the tank inside to get refilled. He went one to tell me all about how you can’t bring on an empty take because it would explode. I will never get gas there again.. he is so unprofessional”
“I’ve really had the best experience at this store. I’ve visited a half dozen times over the last year. They have a great selection- and the staff is nice and helpful. This last time- a lady helped me- I came in about a half hour before close. I have to drive an hour to get there- and traffic isn’t always kind. She helped me get the right coating_ and introduced me to carbide tools.I appreciate being treated well- and I love my new hobby. No amount of online shopping can replace when you get from visiting a brick and mortar store with knowledgeable staff that love the hobby.Within the first few days - I’ve already sold 2 pens, and the lady wants 3 more. Thank you for the amazing experience”
“I purchased an air compressor to blow out my underground sprinkler lines . Its capacity is 2 gallons. 120 psi maximum. Total length of the 1/2 inch line was 80 feet. Just had enough pressure to blow out the line, no spare pressure. My system is short and only 1/2 line, so not recommended for most systems. If power was available to plug in the compressor for continuous operation it would be enough.”
“I wanted to give a shout out to an employee at the Cascade ACE hardware, Marshall always goes above and beyond helping me with anything I may need, what a great attitude he has. I appreciated all of his knowledge, help and extra efforts in making sure I got everything I needed. Thanks again Marshall!”
“Been going here for everything from Uhaul to UPS to needing things like paint and tape for my projects.Everyone is always nice and today they helped me out with some issues I had sending a package. The nice lady was really patient and went out of her way to help me.”
“These are great people! I lost a bolt on my push box and they got me back plowing in no time. They were extremely helpful, friendly, and generous. Can’t stress enough what life savers these guys were! Thanks again for the help. You guys are awesome!”
“Building a successful gutter business starts at MAC. John and his staff are great to work with and they'll get you what you need to get the job done right. From all of us at Shoreline Roofing and Gutter, thank you for being a big part of our success!!!”
“I really appreciate the time Aiden (from the 28th St paint department) spent with me today. I had lots of questions that he patiently answered & helped me find the right products for my project. Andre (Dre) has been a big help in many past visits also. Thank you fellas, you are appreciated!”
“I think it’s a good place to shop for home improvement. I’ve had everything I needed when I go there and sometimes more than I need. Lol parking is good. The weight in line to check out maybe a couple minutes at the most helpful staff.”
“In this day and age it's often hard to find good customer service. So far this store has delivered every time we've needed help. Wanted to give a shout out to Spencer who really exemplified today what good customer service is all about. Thanks for finding that pallet of potting soil and helping move it and load it in my car. We'll Done.”
“Craftsman self-propelled lawn mower was repaired within a week. Quick turnaround and excellent customer service, will be back the next time something needs a tune-up!”
“Excellent customer service! The guys at the rental desk were helpful and good communicators. They had no problem rinsing off what I couldn’t sweep out of the truck and trailer on a rainy day and didn’t charge extra for that.”
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“The guys working this evening were so helpful! Got the battery for my key fob, plus a little help getting the batteries open. Very nice very kind. Also of course it was wonderful being greeted by Stanley the kitty!”