“The shop was very responsive and understanding of the situation once I got my insurance and claim number involved. I read a lot of good and bad reviews on here but a lot of factors can delay the process of fixing one’s car. We live in a time of ups and downs but if it wasn’t for heritage collision taking the reigns with my insurance and getting the quotes and estimates it would put the problem on me to find another repair shop. Yes they did a great job on the repair and communication was key. Mike did a great job but I only just got back the car. The timeline was over a week for me. I will comment on this post in a couple weeks if there is feedback on things that might have been missed. For now the car looks great in the pics below. Thank you again for all the help.”
“Took my vehicle in for paint touch-up and had an excellent customer service experience. I was able to book my appointment easily and the work was done promptly with attention to detail. Highly recommended!”
“I experience a professional and clean body shop starting with the manger Aaron that wrote me up and walked me around my truck when the work was done, I also met Jim the body man that did the work and he explained what was going to be done to may truck. I give a 5 star because they did what they promised and you can't tell that it was repaired that the best thing. I would recommend Hines Park Collision to my friends. Thank you all Jerry Chandler”