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“I've used thier phone repair service a few times because apparently I have toes for fingers. I've always been given great friendly service, fast turnaround and a prompt appointment. 5 star service all the way”
“This guy should teach classes in customer service!!My dad was a long-time customer. He purchased a 2011 Ford Edge battery for my car (2010) last November & we set it aside, kinda forgot to get to it.*My dad was fighting pancreatic cancer for over 2 years. He passed 12/23/23.*Two weeks ago, my battery died, went to swap battery & posts are on the wrong side! I called Earl's, explained the situation and with ZERO hesitation, the gentleman agreed to exchange 2011 battery for 2010 battery.This is why my dad went exclusively here for many many years. They're doing it right. Thank you so much for helping me AND honoring my father. ♡”
“My 2017 Jeep had some pulling to one side during braking, stop by a local shop they suggesred I check my brake hose, I called O'reilly on Jefferson and spoke to Tammy, she was very professional and had the part I needed, Thanks Tammy!”
“My company has sold no less than 150 batteries from Chris and the guys at Detroit Battery Company. As another small busines I can’t say enough good things about the staff at DBC. Highly recommended!!”
“Good service and Knowledgeable person Robert knew what I needed and helped me get the right parts. Drove to this location from Holly on a referral. Was told Robert could get me right parts. Thank you”
“Shane provided a wonderful customer service, very helpful, very polite, experienced, thanks and greatly appreciated, such employees deserve the best position in the company, thanks to O’Reilly my favorite auto part store.”
“Great place! A definite asset to our community!
I’ve been in this business for minor things, but this time I needed a new car battery. I had called around the day before looking for a car battery. I chose Great Lakes Battery based off the price, the 6 year warranty, it being a local, small business and their In God We Trust sign. The best part is the service was fast and the two employees that were working there at that time-Kayla and Brogan. Both employees were efficient and friendly. I had hardly finished paying and my car was complete.
I highly recommend their services!”
“I always get good serice here and usually I come in with questions that they have always been helpful with. Been using O'Reilly even back when they were Murry's.
I will continue coming back. Last visit they tested my battery and alternator on a 16 year old Escape we just got for my daughter. He told me it was ok, but also mentioned that it looked to be misfiring and that could be causing my problems. Was recommended a fuel additive being it had old gas and it is running a little better after adding that and topping off with premium as recommended.”
“Josh, an employee at the Clinton Twp. Location went above and beyond in assisting me with my oil leak in my car. I am a senior citizen and Josh helped me with putting the oil in my car. Josh didn’t have to come out in the cold, but he went out of his way to help me. Also, very kind and courteous - Josh is just a super employee! I’m glad I stopped there! Thank you!”
“Thank you Frank for installing my new battery in my Toyota Corolla this morning, it was a much better experience at this location I'll be sure to send customers to this location”
“Went in for a battery charge. The evening worker and manager went above and beyond for me. I stayed away from this location for years because of bad customer service I received at that time 6 years ago, happy it's under new management I'll be returning”
7:30AM - 10PM
31958 Gratiot Ave, Roseville
Battery Stores
“Bought windshield wipers ask the guy behind the counter if you install them he said for the most part, so when we went outside we had the rear replacement wiper and he could not figure out how to replace, handed me the wiper and said you're on your own basically, he did replace the front wipers, and I took a 2-minute Google and found out how to take the cover off the rear wiper and replace it myself right there in the parking lot, please train your counter guys to replace rear wiper blades, I will do it myself next time,”
“I was just in the AutoZone across the street…this O’Reilly is so much nicer in every way. They also had something they didn’t. I talked with Michael, so helpful and nice. I’ll be shopping here from now on.”
“I had a wonderful experience at this place with Otis he was very knowledgeable and knew exactly what he was doing and he also have a sense of humor and know how to treat customers with respect and giving them knowledge about Battery’s going in Vehicles versus old time cars to new school cars he has knowledge of it all with so many other people out there trying to rob you I just wanna say thank you Otis for your knowledge and your hospitality. I recommend many people to go to this place and support them in Ferndale Michigan.?”
7:30AM - 10PM
28711 Groesbeck Hwy, Roseville
Battery Stores
“The young man that helped me was very nice. He was knowledgeable and willing to look stuff up for me. He let me use his funnel and the washroom after I put oil in my car. There was no wait and the price was reasonable. I give 5 stars because I usually get ignored at auto places near me but not here. I was greeted and helped instantly. I would go out of my way for car parts just to have this experience again.”
“Thank you for being knowledgeable!! Needed brake pads for my Equinox, and was sold the incorrect style at another location. Wish I caught his name - but the man used logic to find the correct pads. Greatly appreciate the knowledge!”
“Honestly so convenient. I liked being able to shop online to make sure I could compare specs thoroughly, but I didn’t have to deal with shipping! My battery was available same-day and when I went to pick it up, the clerk had great guidance on how to use and maintain it to maximize its life. Really thankful to have these options in a physical store.”
“Otis, was very polite and helpful in finding a battery for our generator.He went above and beyond what he had to do. He even came out to check to see if the battery that I had in my van was the right size.He said that I have the right one for the van and he said I didn’t need to buy a new one. Most places would tell you that you would need a new battery So they can make money. James Dagnall”
“Stopped in to just get a new cabin and engine air filter. Anna was great! She was approachable, courteous, and overall a great help. O’Reily’s has always been the best around. I’ll be coming back for sure. Thank you Anna!”
“I walked into this Auto store and everyone was so uplifting joyful respectful and professional. I thank you for making me feel comfortable and helping me with my needs.”
“I was in 10/22/25 and was greeted by Adam. I would like to thank him for his great customer service in going over what oil and filter was recommended for my Mercedes. I couldn’t get my hood latch to release, he went beyond and quickly fixed it for me. Thank you again Adam.”
“Detroit Battery out here putting Auto Zone, O'Reilly & all others to shame when it comes to car batteries and brakes.... Batteries are $88 for any car with installation &117 brakes are the same...they do great work also glad I came across this business they get a 10 from me”
7:30AM - 9PM
640 M-102, Ferndale
Battery Stores
“Pretty standard O'Reilly Autoparts. Nothing special in terms of services and items available, but seldom busy. Huge parking lot. Free engine diagnostic check. Get in, get what you need, get out. Couldn't be faster.”
“It’s a service rep by the name of Rick that knew what I needed for my car. He did not hesitate to assist me. I had no wait time and he was patient with me when I was panicking over my car. I will recommend.”
“Give Darren a raise he was awesome you guys didn't offer the part I needed but he was awesome patient even waited for me to get my VIN number great customer service which you just don't find anymore the last place I called didn't have the part the guy told me to check a junkyard on the 2020 Lincoln and it was an electrical part I'm from Georgia traveling to Michigan thanks Darren you're awesome”
7:30AM - 10PM
28600 Harper Ave, St Clair Shores
Battery Stores
“Employees are always nice and attentitive. I drive
2 miles further because the autozone near me have emplyees that act like it's an inconvenience to help me.”
“Amazing staff! They really helped me when I pulled off the expressway when my car was making a noise. Two of their employees spent a half hour fixing my problem for me out of the kindness of their hearts. THANK YOU!”
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“I just met this guy named Chris. He is an employee of O’Reillys. I just got it aftermarket grill and it had some lights on it. And I had no idea how I was going to put it together as far as the electrical part.. and Chris came outside with me and looked at what I had and showed me exactly what to do and when I was outside taking the light apart, he took it upon himself to get the electrical stuff that I needed ready for me when I got inside, I bought the stuff and then he came outside with me and showed me how to hook it up..
Just wow, there’s not too many people out in the world that actually care to help someone and I am glad to have met Chris and I pray for him and his family. Blessings upon blessings.”