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“Lawerence was the smartest man and knowledgeable about all parts for automotive.. very caring and intelligent about what I needed.. having issues with my friends windshield wipers and he helped me get new ones, installed them and fluid.. what a hidden gem this location.. must go to if you need parts for your ride…
Very grateful for great customer service..”
“Great customer service. Went out of their way to order special batteries, confirmed the order was correct, called indicating batteries had arrived and loaded them in our truck. Outstanding. Highly recommend”
“Very knowledgeable, friendly and helpful staff.
Store is always spotless clean and products on shelves are organized and tidy.
I visit often and it's always a good experience.”
“I cannot say enough good things about the guys at this store, especially Frank! My friend and I got a flat on Woodward and went there, only to find my Jack was missing some parts. But Frank came outside, saw the problem, then went inside and came back with the missing part- and then changed the tire himself! I now have a working Jack and was able to get where I was going, all because of Frank- this guy was kind and helpful and he deserves a raise!”
“Came in for a last minute item right before close on 7-17. Associate (nick I think?) was super helpful and took care of me at the last minute before store closed. Thank you!”
“Went into the Royal Oak Michigan store for wiper blades. The fella who helped me was very friendly and helpful. The computer was showing different sizes so he went outside and removed mine. Compared to the recommended ones and found I had the wrong size on the car. He went back out and installed them for me. A fine experience.”
“Honestly so convenient. I liked being able to shop online to make sure I could compare specs thoroughly, but I didn’t have to deal with shipping! My battery was available same-day and when I went to pick it up, the clerk had great guidance on how to use and maintain it to maximize its life. Really thankful to have these options in a physical store.”
“I just left and had an amazingly pleasant experience with Will. He went above and beyond! I had a large list of items and he made sure I got everything I needed. I was in and out fast! Thanks so much ?”
“Great experience with these guys today. Friendly, fast, knowledgeable. Definitely recommend anyone to go here first when you need a battery at a great price and are in the Ferndale area.”
“I went in looking for a cheap battery. They gave me a battery for $98. Actually, it was a little cheaper if I brought my old battery back, but they got me in and out. What no problem, great service clean? Environment.”
“This establishment has been in our neighborhood for awhile now. Sits where Radio Shack was. Great staff and great ppl. I highly recommend them. For all you battery needs from the truck to your watch. Thank you so much for the battery for my mom’s watch!!!! I really appreciate it. A must for all your families needs. Go in and see for yourself what they can do for you. I’ve been getting watch batteries for the watches I sell for Atlas jewelry here. Thanks again guys!!! See yall soon. Eric.”
“Actually despite the appearance they did a great job followed up on my order status had the best price for my special order part and carried the parts to my vehicle. Customer service excellence”
“Detroit Battery out here putting Auto Zone, O'Reilly & all others to shame when it comes to car batteries and brakes.... Batteries are $88 for any car with installation &117 brakes are the same...they do great work also glad I came across this business they get a 10 from me”
“The staff was super helpful and very pleasant! Especially the worker named Maurice. He went beyond his work scope to help me find the part that I need for my car. I appreciate that! He calmed me down as my sister and I were having a bad day☹️. His warm smile let us know we would be alright. I would recommend this particular O'Reilly's. Only reason I didn't give it 5 stars was because of the doors?. You have to push and pull??. So if your hands are full then you have to put your items down, hold the door open with your foot, then exit . Bummer! At least the gentleman Maurice was super pleasant and made out day...so ?shout out to him for his kindness!”
8:30AM - 8PM
640 M-102, Ferndale
Battery Stores
“They usually have what I need, and if they don't, they can order it, and the part or tool comes in fairly quickly. The folks that work there are pretty good at what they do, and are, overall, friendly.”
“Young Manger on duty was very patient, very helpful assisting me in my quest to fix my exhaust problem, it failed, but I'm grateful for his help....didn't get his name but he had blue eyes... thanks, young man”
“So my spouse goes to this location. The best thing about this location is the employees they are always friendly and nice and willing to assist you. Most are pretty knowledgeable and if they don't know something they will honestly tell you their not familiar and they'll make a phone call to another store that has someone that may be knowledgeable about it. So what more can you ask for from these employees. Great job!!! ???????”
“Very nice laddie’s I may stop in once in a while too get Lucas fuel cleaner or some windshield solution but all in all they are very helpful, kind, and patient with their customers thanx O’Reilly’s keep up the good work!!!!!!!!!”
“One of my go to locations in the metro area. Being that it's the hub store they are just about guaranteed to have it in stock if not then it's a special order part.”
“William is the man!!! He is a fun and well educated person even beyond the role he has a this company.
He's definitely helped me make the best buying decisions and was patient ...because I don't know anything about cars.
Shout out to O'Reilly's in Hamtramck for sure!!!”
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“Stopped in to just get a new cabin and engine air filter. Anna was great! She was approachable, courteous, and overall a great help. O’Reily’s has always been the best around. I’ll be coming back for sure. Thank you Anna!”