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“Dave from the Lapeer Big Lots was a tremendous help. I purchased a product that broke and when I called customer service for a warranty I was not helped BUT Dave helped me troubleshoot my problem and its now fixed. Big shout out to Dave and team Lapeer!”
“clean store and convenient location. not as crowded or under stocked as Walmart while still offering economical prices and friendly service. I was able to find exactly what I was looking for and check out without missing a beat. will definitely stop in here again when I am just looking to grab something fast.”
“Workers are always nice. Holiday season extended hours are helpful. It's hard to beat the price. Some items are too poor quality but many are the exact same as other stores for less price. You have to figure out which items work for you, sometimes trial by error. Lines do get long sometimes, so allow time for that to be a factor, but they do open up additional cashiers as needed. Be patient. It's a great place to help you stay within your budget!!!”
“Since moving to otterlake this has been my favorite dollar store, everyone's always greeting you with a smile ? the cleanest I mean cleanest dollar general I've ever been too!”
“I made a pre order on the app. There seems to be a serious problem with all these stores because they can't seem to handle internet orders. See my review about the Goodrich Dollar General. I came to this store because of how bad the other stores were. Now, yes, this store had the exact same problem. HOWEVER, they did not have the same manager. This wonderful lady stopped everything, made several calls to complain, then hand picked my order on the spot. OUTSTANDING service, and I will be back. So should you!”
“The sales associate Melisa went above and beyond when checking me out, she talked about her love of podcasts about turtles and short wave radio. We had many laughs, but all in a timely manner truly a asset to this dollar general location.”
“Andrea just made my day complete. 5 stars. Thank You for helping me out, Pepsi & parmesan cheese, thanks for making our family supper 5 stars...Spaghetti is only 3 or 4 stars without the parmesan cheese...even sprinkle some on the green beans.”
“Love what the new people are doing with the store. I see alot of hard working employees The store looks so much better and makes for a better time shopping. Friendly service and always helpful. Frequent shopper.”
“It has a lot of frozen goods compared to other Dollar Generals I've been too. Though the parking lot does have some pot holes, but it's easy to avoid. The staff is always nice. There is one cashier station with two self checkouts, but they've been out for a while.”
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“All of the staff are very helpful and accommodating, they go over and beyond for their customers. Brandy is the one I see the most and I absolutely LOVE her customer service!!! She's always working and very busy but will go out of her way to ensure her customers leave happy.”