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“We had great customer service with Nawara Brothers Home Store. R. J. was our salesman and was very flexible and easy to work with. The appliances we purchased are great.”
“Hallie was the most awesome AT&T employee I have EVER dealt with. We had many issues transferring phone service from Verizon, and updates to new phones, but Hallie was patient, apologetic, and most of all a pleasure to deal with for many hours!”
“I’ve been buying and selling product from this store for over 8 years. I always leave satisfied with the product, their prices and the great customer service. I’m sure I’ll be back.”
“Marcos and his whole team were awesome. They made the process of getting a new phone easy and convenient. I also witnessed them help multiple people on a busy Saturday with no issues. I will be back.”
“Seems every time I go in here for any of my car audio needs, Dan is there to get the job done, not just right, but with the best quality as well as prices are very good compared to other places I've contacted!! Usually done same day for minor fixes, within the week !! Thanks Dan, you're in the right lane location!!”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“Len did a fabulous job! His pricing is very reasonable and the quality of service was outstanding. I'm recommending all my friends and family work with him.”
8AM - 4:30PM
127 Old M 21, Jenison
Electronics
“This is a review that is unsolicited and from a high expectation individual. Streamline met my expectations and was quick to resolve and review any concerns I had. Their recommended custom sound bar ended up be exactly what I needed. The Samsung Q90 LED 4K picture is fantastic. Would I do it all over again? YUP...with out hesitation.”
“Daniel has never been anything but helpful and kind!! Definitely recommend to everyone in need of a good phone service for a great price, wish we would have switched to metro sooner!!”
“Phil and the AVI team did an incredible job wiring our house - it was a work of art…the selection of equipment and it’s installation was perfect & better, all backed by responsive team to answer any questions or help as needed.”
“Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because I was locked out of my phone. By far the best service I have ever received and I will never go to another store for any of my cellular needs!”
11AM - 7PM
2017 Division Ave S, Grand Rapids
Electronics
“I had thee most amazing experience in this location! The employee Andie (I hope I am spelling her name correctly) went above and beyond to get me and my needs taken care of. I have not had many positive experiences in phone stores, but she made my day so much better! I can't thank her enough for everything. I definitely recommend checking out this location and getting the assistance you need from them.”
“Staff was very helpful with setting up a SIM card and plan for my international guests who were here for a short visit. Very professional - highly recommend this location!”
“Only used this location for over a decade due to their expertise, and discovered during current visit that it is no longer an "authorized" dealer. Luckily, Ivan was working, and was as friendly, knowledgeable, and helpful as the previous staff. Plus he was bi-lingual. I was so disappointed to learn that my long-trusted communications provider was done, but we had a candid, honest, professional conversation about the fall-out, as I replaced my phone/accessories at my expected price. Thanks, Ivan! Nice job!”
“James and Caden rock. Great guys who know their stuff. The shop also has fantastic deals on computers, although limited in selection. Check out the downtown store for a bigger inventory.”
“It was on Monday for a phone call and the two girls were very helpful and incredible even though there were a lot of people...they treated me wonderfully...I will return very soon incredible service from Metro”
“An excellent resale electronics store! Very friendly staff in hand to help with everything you need! A nice selection of games, new and old, consoles, collect and more! Come check out this awesome video game store today!”
“Bryan was amazing. Answered all of my questions. He was able to save us some money which is always a win. I left with exactly what I wanted. Excellent customer service!”
“Absolutely fantastic service.
I dropped my phone and broke the camera this morning. I only had a small window to get a phone after work. I had little to no expectations of actually getting a *phone*, let alone getting the entire experience I got.
Jackie and Maria sat and answered all my questions, even though it was nearing closing time on a Friday night. And before we were finished they had already called another local store (44th and Clyde Park) to have a case and charger set aside since they didn't have one in stock for the phone I chose, and didn't want me taking the risk of breaking another camera. Incredibly thoughtful.
I'll be changing this store to my "home store" and driving across town to come here from here on out.
Thank you! (And thank you to the lady at 44th and Clyde Park too!)”
“Came in looking for a tv and a blender and Johnny helped me out. Johnny found a tv that was perfect for me and also a tv mount that I needed. By far some of the best customer service I've received at a bestbuy will definitely be coming back here. Ran into some issues with my bestbuy card being closed and he easily helped me reopen my account without any hassle and made the whole experience wonderful. Thanks for all your help Johnny. I'll be recommending this store to anyone that needs to to buy any electronics.”
10AM - 7PM
925 28th St SE, Grand Rapids
Electronics
“I've been coming here for yrs, yes my usual guy wasn't there..but another fine young man helped me out..and he did great got me out of there quick..even though I changed my mind a couple of times..and since it was kind of an emergency..I was able to pick up the next day..but it was a little snow flakes on/off.. so they plastic wrapped it for me..which was great..Thanks guys..?????”
“Forget all those box store audio and video deals that you soon turn into a garbage collection. Don’t miss out on a quality experience. A proper audio system is all about how it sounds, not volume, and Ron knows his trade.”
“The team members here are great! Very relaxed atmosphere and swift service. Harris helped us find the best deal possible for my budget and he absolutely exceeded our expectations! We will most definitely be doing all of our car audio business with this location specifically. We'd give 10 stars if we could! They use top quality products and not the cheap flimsy stuff like the other guys. This company is recommended but this location is highly recommended! Ask for Harris to help you if you're there! He's awesome!!!”
“Jorge is most definitely appreciate and should be recognized for his hard work. Gives competitive prices and always helps out regardless. Would recommend him for anyone . Friendly and honest”
“I had the wonderful opportunity to be assisted by Erica!! She was extremely helpful in assisting me purchase a new phone! She was knowledgeable informative patient and kind! She made my experience pleasurable and pain free!! Thank You Cricket for hiring great customer service people like Erica!!”
10AM - 7PM
3678 Plainfield Ave NE, Grand Rapids
Electronics
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
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“I had placed an online order for an iPhone 16 and everyone that helped me was very friendly and courteous. Ben was helpful and patient when I had a hiccup with my online order pickup. When the issue needed to be escalated to a sales rep , their sales rep Cindy helped me finish up with my pickup within a matter of minutes and made my overall experience a definite 5/5 stars.”