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“We came in to upgrade our phones and add lines for our children. It was a complicated procedure but Matt did an amazing job of getting everything squared away. We appreciate all the help.”
“Alex was great! He is very knowledgeable and explained the issues he was fixing on our piano very well. He is efficient and thorough in all aspects of the piano tuning and repairs needed. He is so friendly and helpful as well . I highly recommend him!”
“Felix deserves a raise! Amazing customer service. I was locked out of my account and with a broken phone. He got straight to business and was able to set me back up with a working phone and got me access back to my metro account. The store was very busy when I went in and he was able to help everyone efficiently.”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“The team members here are great! Very relaxed atmosphere and swift service. Harris helped us find the best deal possible for my budget and he absolutely exceeded our expectations! We will most definitely be doing all of our car audio business with this location specifically. We'd give 10 stars if we could! They use top quality products and not the cheap flimsy stuff like the other guys. This company is recommended but this location is highly recommended! Ask for Harris to help you if you're there! He's awesome!!!”
“James and Caden rock. Great guys who know their stuff. The shop also has fantastic deals on computers, although limited in selection. Check out the downtown store for a bigger inventory.”
“Forget all those box store audio and video deals that you soon turn into a garbage collection. Don’t miss out on a quality experience. A proper audio system is all about how it sounds, not volume, and Ron knows his trade.”
“Bryan was amazing. Answered all of my questions. He was able to save us some money which is always a win. I left with exactly what I wanted. Excellent customer service!”
7AM - 4:30PM
2204 Turner Ave NW, Grand Rapids
Electronics
10AM - 7PM
3678 Plainfield Ave NE, Grand Rapids
Electronics
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
10AM - 7PM
3452 Alpine Ave NW, Grand Rapids
Electronics
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.”
“I'm very much harsh winter my Sales agent saved me time by patiently taking my info and assuredly walked me thru the steps of providing me with the item I purchased with all the features I requested. Furthermore told me I could pay for the item on my phone just like he said walla and all I needed to go was go to the front desk show the purchase transaction with confirmation and pick up the item.”
“Marvin did his very best to make sure I was a happy customer. Husband needed a new phone and ended up leaving with a phone, a case, a screen protector, and home internet. Pleased with our purchase and experience.”
“Best Metro store in town. Staff is super friendly and aren't over pushy salesmen. And they are always willing to help with anything whether you bought your phone or tablet there or not. They respect you for being a Metro customer period.”
8AM - 10PM
3248 Alpine Ave NW, Walker
Electronics
“Pros for me are location, staff, selection, and online order services. When you order online it's almost always only a 1-2 hour wait. Other stores I've ordered and had to wait til the next day. They are always so quick to bring it to the car, they're the only place I've been to that actually takes time to funny confirm who's order it is. However, to order online I suggest the app, their website just doesn't work as well. Cons are prices, parking/traffic(not really in their control) and limited selection in their grocery dept.Also, please stop stocking those little house on the prairie dresses.. that trend's gone too far :D”
“Amazing opportunity for business.
Buying, selling.
Great opportunity for purchase and bartering.
Pawn or sell?
Fast Cash Outlets Inc. gives you options you can expect.
This outlet is one of the most well known in the Westside Grand Rapids Community
Located on Leonard and Davis.
This business has gems, jewelry, equipment, electronics, novelty items, and so much more.
Very secure, very professional service, so come prepared for business.
I always leave with a smile doing business with Fast Cash Outlets Inc.”
“Kyle was an amazing associate and made my transaction very seamless. He answered any and all questions, leaving my experience stress-free! He also left me his business card in case I had any further questions - thanks Kyle!”
“I had placed an online order for an iPhone 16 and everyone that helped me was very friendly and courteous. Ben was helpful and patient when I had a hiccup with my online order pickup. When the issue needed to be escalated to a sales rep , their sales rep Cindy helped me finish up with my pickup within a matter of minutes and made my overall experience a definite 5/5 stars.”
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“I've had good experiences dealing with ISS in the past. Just today I called them about my rooftop antenna they installed for me a couple years ago. The Winegard pre-amp/booster had burned out, but they made it right, and I'm pleased with the good customer service and helpful advice from a solid local company. I wouldn't hesitate to use Innovative Sound Solutions again in the future.”