“We went to this location because there had been fraudulent activity on our account and were helped by Kobe who was exceptional at customer service. It took forever to get this sorted out and he was so patient and helpful!”
“Had several phones swapped do to kid breaking them never had problems till now over charging for phone swap. Charging for deactivating phone number to reactivate phone number on top of the normal swap charge other stores charge $25 for the swap and $10 for a sim card if needed charging $20 to deactivate. Never had a deactivate fee before
******* UPDATE *****
There was a miscommunication and the proble was resolved with , a couple of phone calls and everything has been fixed. Thanks for reaching out on the matter. Learning lesson for all of us.”
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Jordan is an absolute ROCKSTAR ?✨ I was doing a Shipt order and had no idea where anything was—my ADHD dancing brain was all over the place—and this man came in like a shopping wizard ?️? In less than 10 minutes he helped me find an entire little girl’s spring/summer wardrobe like it was nothing. Super patient, knew exactly where everything was, and didn’t even blink at my chaos. 10/10 MVP—give this man a raise ?”
“Kaleb was extremely helpful, very knowledgeable. I am very grateful
Connectivity Source
3894 lake Michigan Dr NW, Walker Mi, 49534”