“Abe was fantastic at helping me pick out an affordable, yet great quality mattress. He was incredibly friendly and welcoming, while creating a personalized experience. I would recommend this store to anyone!”
“My husband and I bought a mattress through them and it has been really good quality for us. We’ve slept so well since buying it. Rob, the salesman, is super friendly and knowledgeable.”
“Our first experience at Jonathan Steven’s Mattress Company was excellent. The customer service from Richard was warm, knowledgeable, and genuinely helpful. We left with exactly what we were looking for and felt confident in our purchase. Highly recommend.”
“Buying mattresses can be as hard as buying a new car but the experience we had today was fast and easy! The sales associate, Sherri, was great to work with. Absolutely no pressure from her just answering our questions with ease! Can’t wait to sleep in our new beds soon!”
“The customer service here is absolutely incredible every time they joke around. Have fun and make you just feel comfortable and don't pressure you into anything that you ain't ready to buy. They find the perfect fit for your sleeping needs and then get the ball rolling. Will recommend”
“I visited the Ashley store in Grand Rapids Michigan looking for a blue loveseat. My sales person was Michael. He was most courteous and most helpful. He took me around the store showing me the various items that I might be interested in, measured when I need to check something and was very patient with all my questions. Another note that I’d like to make is that the showroom in Grand Rapids was one of the nicest, well put together showrooms that I have seen in a furniture store. I was recently in the Ashley store in Aberdeen, South Dakota and that showroom was nowhere near as well put together as the Grand Rapids store . When I am looking for furniture or accessories in the future I will certainly check out the Ashley store in Grand Rapids I was very pleased with their presentation, their service and the value offered.”
“My husband and I wanted to buy Lazy boy furniture, because from past experience this brand lasts forever and holds up very nicely. William first talked to us and pointed out different advantages of many options. We then scheduled a home visit with Hannah to see what layout and materials would be best for our living area. We then met with Hannah back at the business and further contemplated out options and she helped us make decisions. The staff were all helpful and friendly. They weren’t pushy to make a sale and it takes me a long time to decide what I want and how it will look. I try recommend the lazy boy furniture store on 28th street in Grand Rapids for your personal experience.”
“I have shopped at Northwestern many times over the years. Their service and products are the best. There is not another furniture store in Grand Rapids that even comes close. Amy helped us on are last visit. She is very professional with outstanding design skills. We were there maybe an hour and purchased two couches, two recliners, an ottoman, a rug and two lamps. Amy guided us through the process. We couldn't be happier with our new furniture. I have to add that the cost came in under my expectations! we will no doubt be back!!”
“We stopped in specifically for pillows and Jessica was very helpful and informative. We’ve had sleep number pillows in the past but going into the store to discuss sleep position and try the pillows was very helpful!”
“We bought a new couch about a year ago, it was top of the line,we went with the expensive one because of the top grade leather so the color didn't wear off. Unfortunately it started to wear. Brought in a photo of the wear, Holly the gm and Grace our sales person got right on it to get with the manufacturer. Within two days we had an answer! Their is a reason to buy top of the line,quick response and a company standing behind their products!
A special thanks for the quick turnaround!!! The staff is awesome!!!”
“Jay was excellent in assisting me with my purchase. I never felt pressured to buy, he just listened to my needs and I'm very happy with my mattress. I highly recommend this location. ??”
“I ordered a very expensive set of soap and hand lotion and was so excited to receive it; being that Im a big fan of Jean. It arrived in January and was frozen solid. As a result, the hand lotion was completely compromised and is like milky water. I had emailed Stoffer and they replied quickly; unfortunately it was going into my spam folder but alas, once we connected they very quickly replaced the bad bottle “on the house” and shipped me a new one. I’m SUPER grateful and as a result love Jean even more!”
10AM - 8PM
3640 29th St SE, Kentwood
Furniture Stores
“Kevin was a huge help! He walked us through the store, shared stories of other customers purchases per location of our needs. Got the best furniture for our deck and look forward to doing more business with them. Best cost we found as well!! Go in and have a look around, you won’t regret it!!”
“Richard- Was the best ever!!!! He helped tremendously with finding me the right most comfortable mattress! 1000/10!!!! Definitely recommend!! I went with the traverse city mattress and I LOVE IT!”
“I love this place. Unable to buy boots that slip over your shoes for everybody at my work because they're only three bucks a pair here. That's just one example of the many awesome things that they have for Lolo prices.”
“Everything was great 👍 I found a New 🛌 Bed! My salesperson was very Helpful! This place has Everything you need for your home! Great prices too 👍”
10AM - 9PM
3772 28th St SE, Grand Rapids
Furniture Stores
“Had a great experience with Kevin yesterday. Went in to but a lot of furniture and Kevin was very knowledgeable and knew where all the great items were! Thanks Kevin for a great shopping experience !”
“I love my Smith brothers chair I had for 25 years ,The Material is as strong,durable and good looking as the first day I bought it! What a heirloom this will be!!”
“Just sharing to pass on we've had a problem with a swivel rocker, not the stores fault. The owner Jeff has been going out of his way to get it corrected. This is a store that does business honestly and all merchandise is U.S. made.”
“I worked with Cindy on lighting for our new build. I'm so grateful for all her expertise with regard to what lighting should go where. Lighting like everything else is more complicated today and Cindy is so proficient at what she does. She makes you feel comfortable and always sets aside enough time during your appointments. The showroom is beautiful and their website has everything you could possible need or imagine. Our customer service was beyond 5 stars! I would highly recommend you visit one of their locations.”
“We are the proud owners of a gorgeous, walnut, drop leaf table custom made by Daniel at Redwell Design. Daniel was extremely responsive to our specs, the table was delivered promptly and in perfect condition, and the quality and craftsmanship are beyond our expectations. We have received repeated compliments on the table as it is a focal point when you enter our living/dining area. What’s more is that the table is so perfectly functional. We are able to drop the leaves for it to function as a console table behind our sofa, and open it to function as a beautiful dining table when we have guests. The walnut top is stunning! Finally, we improperly lowered one of the drop leaves without fully inserting the support brackets and bent it. Daniel was immediately responsive and helped us replace the bracket, which was easy to install and our beautiful table is as good as new. We LOVE this beautiful work of art and we would recommend Daniel to anyone seeking quality, custom wood furniture.”
“We have a very old Maytag dishwasher that stopped working. Decker & Son's informed us the part was NLA. They were able to locate the part at a competitor with part number for us to order. Thank you very much!”
“Wow. What an incredible immersive vintage shop. Very tucked away but worth it. Unique and wonderful items of the MCM era. Fun to go and look, also a wonderful place to find something one of a kind.”
“Karen is an absolute dream to work with. Knowledgable, kind, helpful. We did not end up buying our couch here but it wasn't because of Karen's lack of trying. She is an excellent person to hook up with. DQ has beautiful pieces we just weren't able to find the right pieces here this time.”
“Outstanding service from Dee Champlin. She was super responsive and great at follow up. We were actually planning to work with another decorator when we came to the store. Dee showed us her software capabilities and was just the perfect amount of friendly but not pushy. We were won over. Her suggestions and ideas were outstanding. We bought everything through Ethan Allen.”
“It's far for me to drive from Rockford,MI to this0the closest location. But worth it! Look at the beautiful jute area rugs,I put two 5x7's together with carpet seaming tape and it's gorgeous ?!”
“Come in for the service and unique treasures. When you need to find a gift for that hard to find or they just have everything already you will probably find something here. Thank you Jordan for my special find today my granddaughter will be all smiles.”
“The Home Studio is great!!! Everyone there is friendly and very knowledgeable in furnishings. They work with amazing designer brands, and have a great selection on the the floor! Highly recommend.”
8AM - 10PM
1236 Ball Ave NE, Grand Rapids
Furniture Stores
“Couldn’t be happier with two custom hand railings along stairs to the waterfront and pool areas. Not to mention the exceptional installation of our cantilever umbrella and delivery of furniture and fire pits. Outback’s attention to detail and quality is unmatched.”