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“I went in looking for Hokas after hearing great things about them and they fitted me for New Balance 1080 Fresh Foamx. I LOVE THESE SHOES! I walk 2+ miles a day in them and I’m going back to get another pair. Striders is great!”
“Wendy is phenomenal! The week prior to my wedding in a frenzy, she came through like a beaming light! Her service was phenomenal and her willingness to keep going until I was 100% certain with my choice brought a lot of calmness. I regret not going in sooner! Thank you so much!”
“We went in not knowing anything about what we were looking for. My wife is notorious for buying shoes off of amazon only to be disappointed and her feet being sore. David was so patient and knowledgeable. So much so that I was also intrigued to try out the inserts for my shoes. My wife got a new pair of shoes and inserts. We both left happy. Thank you!”
“The team here were all very helpful in finding items and providing access to changing rooms. They also were very kind and respectful in their interactions with us.”
“Love this shop, been shopping here online for years. Best selection, best brands, killer customer service. They always take good care of me. Cannot wait to visit in person one day. Highly recommended for all your skateboarding needs. Their menswear, outerwear, shoe selection all top notch! Support local or die”
“The Rockford Footwear Depot had a great variety of shoes to help fulfill both mine and my husband’s needs for work as well as casual wear. That aside, Mark assisted us in finding what we needed and all I can say is WOW. He went above and beyond, answering numerous questions to find the best brand and style, but was all around such a kind person, too. I feel incredibly confident in our selections across three brands and that is very much due to Mark’s guidance. Thank you, Mark! We will definitely be back!”
“Hands down the best menswear shop in west Michigan. I work with G on most occasions, and he is a top notch haberdasher. Very knowledgeable when it comes to style and picking a suit or accessories. He will never steer you wrong. I have all so received impeccable service from Ben. He is always welcoming and pays great attention to detail. All of their associates are friendly and helpful. Thank you to the whole team at Fitz's for everything!”
“To the worker Leslie:
I wish everyone who works in retail was like leslie. She has the most amazing customer service. She really goes all out to give the customers a royal experience! I truly felt like a princess. She was very nice and honestly was worth spending more than $300 worth of products. The most AMAZING person I have ever met. Truly deserves a raise for that talent of sales. This was my first impression and first time meeting someone who was so passionate about her job. Truly the most humble person ever. She deserves infinity stars ⭐️”
“I bought a pair of shoes for work and they ended up not being the best fit for me, The team I dealt with today was fantastic! Needless to say Izzy, Abby and Rod went above and beyond today and I want to commend them for there excellent customer service, God bless you all and thank you so very much for being wonderful human beings, you all deserve more pay, good luck with that!”
“This shop is one of the best kept secrets on the east side of Grand Rapids! The selection of children's clothes, accesories, and learning toys is so large, I had no trouble finding just the right items for my grandchildren. I highly recommend this business!”
10AM - 9PM
2090 E Beltline Ave NE, Grand Rapids
Shoe Stores
“I love skechers shoes and they have a wide variety of shoes. But they didn't have the higher sizes at that time. It's too bad they don't have the option of ordering the style and size needed.”
“I have lived in the Grand Rapids/Wyoming for the last 2 years And I will go out of my way to make a trip to Tradehome mall in Woodland mall. The manager offers some the best customer experience I've ever experienced!!”
“I had an amazing shopping experience at the Vans store today. I bought some checkered board slip ons. They are super comfortable. The service provided by Kate was excellent. Kate was very knowledgeable about the brand and was very informative. The other associate was super nice as well. Kate, her associate and I had a nice conversation and they were happy to listen to me and were very kind. Very happy after I left the store. 10 out of 10 experience!”
“Didn't quite find what we were looking for this time for our team but surely love this store. Our team of girls loved it too. Was a first experience for most of them there and they all loved the store.”
“Always a great place to stop by to see if I can find a deal on good quality clothes and shoes for the family! I don’t usually leave empty-handed. I prefer it over Marshall’s /TJ Maxx for sure.”
“We discovered that if you own a NorthFace product that deteriorated you can return it for an exchange. Last week we took a jacket back but discovered that in order to return it, we had to go onto our computer and fill out all the paperwork. Because we are not 100% computer savvy, we asked the clerk, Nicholas, if he would do it for us — and he did! That is what we call excellent customer service. Thank you, Nicholas.!”
“Fantastic experience! My husband was able to get work boots, personalized foot analysis for fitted insoles. He needs bigger sizes and they had it all in stock with options. The customer service is amazing! I think her name is Polly. She took her time with us even though it was close to closing time. We will definitely be a returning!”
“Best shoe store! Great selection of quality shoes and our go to place for our hard to fit feet! Brandon and Brian are the best sales people - knowledgeable, kind and honest. They will treat you right.”
“Great options for kids and adults. They have a wide variety and I almost always find what I need here. The staff is always helpful and good with the kids when they each ask to spin the wheel.”
“Love Anthropologie for the kitchen and home items. Sometimes I find something to wear. Always stop at the discount cave. Staff could be a bit more outgoing and friendly. Checkout packaging is awesome.”
“I had been a regular customer of WHBM for many years. I moved to Northern Michigan and retired, so no longer needed dressy/professional clothing. My mom passed away last week in GR and I needed a dress for her funeral. I first went to Macy’s and found that there were limited dressing rooms available and very long lines. I didn’t have time to wait. It dawned on me that WHBM is now in Woodland Mall. I walked into the store and Susan, the store manager, remembered me. She totally “styled” me. I cannot tell you how much that experience meant to me. Department stores cannot provide personal, knowledgeable attention from someone who knows their collection and what will work for you as an individual. I am firmly back in the WHBM fold whenever I am in GR. The clothing is beautiful and if you need a special piece, this is the place to go. Again, thank you Susan! You made my day!”
“First of all love everything in this store from clothing, shoes, jewelry, accessories, beach towels! ugh, i could spend all my money there. The lady I met working there today was so nice and so helpful! Very welcoming. I’m obsessed with my new earrings and beach towel. Love that they have a rewards program, can’t wait to come back!”
“Was walking out of the mall and the leather shoes caught my husband's eye, stopped in and it was nice. My husband bought some? really nice shoe and decent price.”
“Only thing that sucks is having to wear a size 12, sometimes it slim pickings for the type of shoes I like, and I'm old-school and like to buy from a brick and mortar when it comes to clothing”
“The associate with whom my family and I interacted with during our visit last night showed the utmost compassion and sensitivity towards our son who is almost two years of age. She spoke pleasantly with him while fitting him for shoes and she showed the utmost professionalism as well while doing so. It was a truly wonderful first time experience here.”
“Had a great experience here over the weekend. Found a bunch of lovely blouses I can wear to work and the staff was friendly and non-overbearing. They had some great suggestions to help me save money at checkout and were sure to point out the good deals. Will come back here again.”
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“All four members of my family needed new running shoes and MaryBeth was extraordinarily patient and helpful finding the best fit and most comfortable shoe for each of us. Great experience!”