Children's Clothing in Dearborn, MI

“I cannot say enough about Haley and Sarah at the Fairlane Center Children’s Place store. I am a busy mom that works full-time and has four daughters. I placed an order early in January and decided to have my order shipped to the store. I unfortunately was not able to get my order within the timeframe and my items went back onto the sales floor. I called Sarah in a panic asking what options I had. She was absolutely wonderful and explained that if I were to come in that they would do their best to find the items for me. She assisted me in navigating a situation with a gift card that I had used with the purchase as well. I arrived here at the store and Haley was absolutely phenomenal!! I mean, phenomenal! She went through my entire order and found item by item for me. There was a total of 24 items and she was able to locate each one of them except one dress. Haley offered to look for the item online, which we were able to find, and have shipped to my home. I am a busy mom who placed an order for my daughters for the entire upcoming year. The fact that these ladies were so helpful and accommodating and went through and found each item again is above and beyond! I am just absolutely mind blown at their excellent customer service. In a day and age where Customer Service seems to be a thing of the past, these two went above and beyond the call of service! I will never shop anywhere else other than Childrens place Fairlane for all four of my daughters. If you get an opportunity to visit this store, please do. You will not be disappointed. Thank you, Haley and Sarah for all of your help. From the bottom of my heart. This busy mom will never ever forget this experience! Thank you for making my day and my year ahead with my girls that much easier.”

“I had a really great experience at JCPenney‘s. The workers there are amazing and made my visit very enjoyable. There was a group of three younger girls who help me with everything I needed. They welcomed me as soon as I came in, were very kind, and made sure I found exactly what I was looking for. They were patient helpful and had such positive attitude the entire time. Their customer service truly stood out and made my shopping experience, easy and comfortable. I really appreciate their help and would definitely come back again because of how friendly and supportive the staff was.”

“Rachel (manager with braids if I have her name correct) deserves so much recognition for her hard work and patience. A customer today unfortunately treated her really poorly and while I was in line I noticed her patience despite the horrible treatment. If anyone had to say otherwise, they were not there to witness her kindness and patience despite the horrible circumstances.”