Village Ford is a dealership with a dedicated and experienced sales team committed to satisfying customers' needs. Customers appreciate the helpful and professional staff, including salespeople who are thorough, patient, and knowledgeable about vehicle features. One customer praised a salesperson for successfully finding a car within a tight budget and providing clear explanations. Another highlighted the professionalism and helpfulness of the staff from start to finish, resulting in the purchase of a new Ford Escape. The service department is known for quick and efficient repairs, such as tire replacements completed within an hour. However, some customers experienced longer wait times, like a nearly two-hour battery check that was not completed, which was disappointing. Overall, staff are accommodating, clear in communication, and eager to assist, making for a pleasant experience. Visitors are encouraged to browse the inventory online, request information, set up test drives, or inquire about financing options.
I’m never disappointed in the quality of service at Village Ford. Mark O’Bryant is The Man.
December 2025
I setup a time to test drive a 2025 Escape. The drive went well. Joe answered all my questions and helped to make the buying process as easy as possible.
December 2025
The job was quick and it was delightful to work with Ssm.
