“Jay is one of the best that helped me a lot on my account and troubleshooting for my phone. He deserves great recognition and I’m very thankful for that! I hope this reflects on his performance review! More power Jay! Appreciative, thanks!
-Oliven”
“I stopped in on my lunch break. Milly was very informative and efficient. Polite and helpful. His coworker chimed in to help answer questions. Process was smooth.”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“This is by far my favorite Metro location. I've been to many different locations over the years and so many just rip you off, you're stuck waiting forever, they're constantly trying to upsell, etc. At this location they are totally up front, they tell you exactly how much everything is, which matches the listed prices, there's no hidden unpleasant surprises - they tell you the activation price, phone, service, etc. Not only that, they always let me know when there's a promotion that's applicable, and I've gotten some great deals. They're always very professional, timely, and efficient. 10/10”
“Metro PC T-Mobile very nice been with Metro PC for over 20 years then they joined in with T-Mobile and they still nice also giving out free tablets and also $20 a month for the tablet one per household”
“⭐️⭐️⭐️⭐️⭐️
I want to take a moment to recognize the head manager and the tall young manager who helped my best friend and me during our recent visit. They were absolutely incredible — truly going above and beyond to make sure we were completely taken care of before we left the store.
Their level of customer service was exceptional — patient, kind, professional, and genuinely caring. It’s rare to meet employees who care that much about their customers, and they both truly deserve a raise for the outstanding job they do.
Honestly, if they don’t get a raise, they should have their own business because they are that good! It’s clear they’re working with passion and purpose — I’m so grateful for the help they provided.
Thank you both so much for an unforgettable experience. Cricket is lucky to have you on the team!”
“I went to this location with my daughter, and we were treated with such respect by Frank and Fred. They sold my daughter a phone that she desperately needed at a great price, and included screen protector and protective case. I live a few cities over, but this will be my new location for in-person customer service. Thank you.”
“I usually go to the Metro PCS at 8 mile and Evergreen because it is close to my house, but had caught the salesperson there lying to me. Twice now he’s told me my phone is irreparable and I’d have to buy a new one, I came to this place for a second opinion, and they were able to fix it for me free of charge! When I buy a new phone, I’m coming here! Delighted with the service!”
“I had an issue with my internet payment they figured it out for me and cleaned my phone and gave me a new case for free for the inconvenience I went through. Very appreciative”
“Layth is seriously the best! I was in MI for vacation and my phone broke completely. Since I work from my phone it was imperative that I get a new one STAT! I must also mention I was looking to get out of my Tmobile plan, so Layth took the reigns and totally took care of me. In a matter of 30 minutes, had me signed up with a new Sprint plan with 2 brand new iphones, screen protectors.. the works! This plan is the same price as I currently pay except I didn't have all the bells and whistles like FREE HULU! I called to thank Layth later for making this all a very painless and fast process. He told me I also received 2 $100 gift cards for switching. I am very happy with my service at this location and would recommend that anyone who is having phone trouble or needing to get on a new or cheaper plan.. GO HERE!!!! They will take care of you. Thanks Layth! -T”
“I met a lady name Rhonda she help me with my services. She has such a great personality and answered all my questions with confidence , she definitely knows what she doing. Thank you Rhonda for the great customer service skills.”
“They were really good knowledge for a really cool customer orientated friendly really nice good service there I grew up in Los Angeles had a nice communication with the young people that were working there at the time very knowledgeable with but the phone service she gave me the 1-800 number to?? LG because at my phone's not working”
“I had to replace my phone which is like a terrifying thing, since we have so much dependence on our phones now. It was not as bad as I thought due to the professional handling of my situation by the employees. Thanks again!”
“Keith is the best worker. You guys need to give him a raise. Metro messed my new phone up and he was so patient especially since they made him wait for almost a hr on the phone, and super nice.”
Open 24 hours
4125 Eight Mile Rd, Detroit
Mobile Phone Accessories
“I love BP Gas Station, so far I believe their gas is the best gas among others, their price is competitively low too. This location is on my way to work that's why I visit this location very often. They also have nice combination of drinks and cookies.”
“I thought I had to get a new phone, but then someone recommended I come here and I'm glad I did. They made my phone look brand new. He had it for 20 minutes and fixed my screen perfectly. Highly recommend fixing it here if you want a good quality repair!”