{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had a very pleasant experience and managed to find a phone that I love ! He worked with me and even showed me many options was very knowledgeable would recommend this store and the services they provide :)”
“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“Great service and super friendly staff. They fixed my phone screen protector for free, which I really appreciated. Definitely coming back and would recommend to anyone needing phone repairs.”
“I thought I had to get a new phone, but then someone recommended I come here and I'm glad I did. They made my phone look brand new. He had it for 20 minutes and fixed my screen perfectly. Highly recommend fixing it here if you want a good quality repair!”
“DOMINIC is one of a kind. This man went above and beyond the call of duty to help me out. I have NEVER seen anybody or worked with someone that cared abt there customer being satisfied and happy when they left there establishment. This man needs to be cloned. Continue to be GREAT!!!”
“Great customer service so far, handles my questions and stayed polite despite not understand8ng some things. Especially considering the service I received from my old carrier.”
“Very helpful and they always have a solution to my phone-relared problems. Their prices are reasonable. The staff is always polite and friendly. Shoutout to Rahul Ramesh for his amazing troubleshooting skills.”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“Jarvis was so helpful and very friendly I went in to upgrade my phone and he was able to find me the best deals I was able to not only upgrade but get a watch and tablet for the same price. If I need anything else I will be going to see him”
“Great people! Very helpful and fun to work with.
John took my stress level down several notches. My phone had an app that was causing problems. John cleaned it up for me!! He was great. ATT for the win!!”
“Ayden from ATT persists through barriers and was very knowledgeable and helpful in getting my family set up with one new phone and new internet service. And he connected me with First Net for healthcare workers and I get a discount on my plan.”
“I had to upgrade from my IPhone 12 mini I had for 4 years because the battery was shot. I had no clue how to go about it. Shaneka waited on me and helped me decide on a new phone which I picked an IPhone 16. She did the phone transfer and activation for me while I waited. She was very patient, kind and helpful. I am very grateful for her prompt, excellent service.”
“Came here a few times recently and was very pleasantly surprised with the service. Aaron was incredibly helpful even when there was a full house in the store. Very happy to have this store so close by.”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“I lost my phone and didn't know what I was going to do. Thankfully I made it to the Verizon store just before closing. Thank you Izal, you saved me from freaking out. Thank you not only for transferring my phone number to another phone but helping with my watch and my tablet. Thank you for EVERYTHING you did and for staying past closing to assure I wasn't left without a phone. You're a true ROCK STAR!”
“Tyler was awesome. I did not start service but he did well in explaining the ins and outs of the phone and the different plans that were in my budget. He was patient and knowledgeable about your products. If I do come to ATT I would like to work with him again. Josh was great too.”
“Simon was excellent to work with—very helpful, knowledgeable, and professional throughout the entire experience. He provided outstanding customer service and made everything easy. Highly recommend!”
“I stopped into the AT&T store in Grosse Pointe Woods to switch my service from Verizon, and I have to say this was one of the best mobile provider experiences I’ve ever had. I first worked with Dalton, and then with Alec and Oz, and the entire team was outstanding from start to finish.
What really stood out to me was the realness of everyone there. No pressure, no upsell games, no confusing answers - just honest, straightforward people who genuinely want to help. It was easily one of the most simple, smooth, and transparent transactions I can remember when dealing with a phone carrier.
Usually, these kinds of experiences feel a bit… icky. You know the vibe—not quite “middle of the mall kiosk,” but most stores definitely have shades of that energy. This place was the complete antithesis of that. It felt clean, direct, and refreshingly human.
Without a doubt, I will recommend this location to anyone looking to switch or upgrade. Their ease of transaction, professionalism, and authentic desire to help customers is truly top-tier.
A+ team”
“There was a very nice lady who waited on me and they were very kind and nice it was a good experience. I would definitely buy a phone there again and it's a good place to go get a phone and I went to the 13 Mile and John r location and make yourself very nice sheet fire and beyond to help me it was a little time consuming but that's not her fault it's just part of setting up a phone you know so I would definitely recommend to go there yes.”
“My fiancé and I came here and I cannot say enough good things. We were coming from a major carrier and needed service for 2 phones. We thought that we were going to have buy new phones and go through the process of downloading all of our apps and trying to remember all the logins etc.
Well Jason, Paul's younger brother was absolutely AMAZING He found that our current phones were unlocked and that all he had to do was get us new SIM cards and set up the new phone numbers!!! If that wasn't enough he was able to get us into a deal monthly for the 2 lines that blew me away!
Both my fiancé are so grateful to you Jason for you going above the norm if customer service.
I am going back to get my internet through them as I know that I will get great service through them.”
“Shelby was great helping us resolve a transfer issue. We had spent hours on the phone trying to resolve the issue. We have gone to 3 other AT&T stores and they couldn’t fix issues. Shelby in the Madison Heights store took care of it all.”
“Came in to upgrade one of the phones on my plan and Cory was great! He was juggling working with us and another customer and everything worked out just fine. I definitely will be back! Thanks!”
“I recently switched to Total Wireless, and I'm so glad I did! The service is excellent, and the price is unbeatable. Plus, the customer service is top-notch. Zack was a great help in getting my phone set up and answering all my questions. I highly recommend Total Wireless to anyone looking for an affordable and reliable wireless plan.”
“I am currently using an AT&T family plan, and I got a really great offer with the help of AT&T employee Sumit. He is extremely professional and knowledgeable. I had to visit him multiple times, and every single time he solved my issues patiently and very politely. He took the time to explain everything clearly and made the whole process smooth and stress-free. Truly excellent customer service — highly recommend asking for Sumit if you need help at AT&T!”
“Had a very positive experience here, Milad who helped me was very nice and very helpful. Even though I came in less than an hour before closing he helped me with getting a new phone, and was very pleasant even though it took time to transfer my stuff to my new phone and ended up being there a little past closing time. I am very appreciative of his time and help! Overall a good experience.”
“The absolute best experience I've had at ANY store. Ma'Ryah is a gem and couldn't have been better. Will be back ASAP to get my everything. She's the best!”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“We transferred money via cellphone plus and they were very helpful and cooperative and made the transaction as fast and easy as possible. I strongly recommend this place for everyone.”