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“From walking in to walking out 2 hours later getting help setting or phones up.
CJ one of the managers and Joshua made our entire experience fantastic. So happy to have left that A company to come back to TMobile!
Excellent staff... Entire crew. Easiest most helpful experience.”
“Writing this review to thank Andrew for being so helpful and resolving my billing issues with DirecTV! While I had my doubts about stellar internet and their costumer service due to previous confusion setting up Internet through my apartment complex I was happily surprised by Andrews promptness and readiness in solving my issue. Thank you!”
Open 24 hours
1800 N Grand River Ave, Lansing
Internet Service Providers
“Great internet service. Astonishingly fast. I am so happy I chose ACD for my business. Makes daily procedures run so Much faster and better I got my own fiber line! I wouldn’t have it any other way.”
“I bought ear buds there. Fantastic things. Until they don't work. Had to mowe,no music,ugh. Went to the best Verizon store ever.
ROSCOE helped me. My fault not the ear buds.
There is a volume control there,what a lipstick I am. But he showed me,my mistake,very gentlemanly, thanks Roscoe and the guys there.”
“I've never experienced anything less than PROFESSIONALISM from every employee in this store. This is a big deal to me because I have a form of autism that can make it hard to act in ways that society deems NORMAL. Today the symptoms of my aspergers syndrome flared up in the store but the employees here were very understanding and patient and compassionate. Today I was helped out by Serena. Very nice and patient young lady. Definitely looking forward to doing more business in this store. Walked in with an s23 ultra. Walked out with an s24 ultra”
“Thanks again, this store is awesome! So frustrating dealing with the t mobile call in support, and the gentleman at this store had me fixed up in under 10 minutes. Guess who's not calling t mobile anymore. This guy...”
“I was having issues with the camera on my iPhone and had questions regarding my bill Logan Tyler went above and beyond to help me. Logan is very knowledgeable, and kind. He deserves a raise. Thank you Logan for taking the extra time to answer all of my questions.”
“I had an extremely unusual request in that the letter “R” came off from the Predator logo in the front of my gaming monitor. Mark was able to understand my request and send me the small front part of the monitor which had the logo for me to replace. Extremely satisfied with the outcome of my request.”
“Stopped into the St. John MI store to check on a phone concern and possibly an update to my phone. Was told by the Manager and a counter girl that they didn't carry any Android phones in the store, only IPhones. They gave me a website to check out for an Android replacement phone. Told me to bring the phone in WHEN I got it, and they would set it up if I couldn't. WTH? So what a relief to go to another location and not getting blown off because I didn't want an IPhone. Joe and Jade were great to work with and got me into a new Android phone I felt comfortable with. I didn't even have to go online to a website to find a new phone! They had them right it stock! Purchased a new Galaxy S23 FE and so far very happy with it. Thank you T Mobile St. Johns for making a bad situation a win!”
“Brandon was very professional and courtious me with everything I needed. He did everything in a timely manner
He is cute tell him I need his number.”
“Booked an appointment online here after another location failed to provide professional assistance. I've started to dread coming into Verizon and do it as little as possible, but Charles helped me add a new line and found all the ways to help make my account most efficient and cost-effective. I was so grateful for my incredible experience at this location.”
“I love their staff. They're very helpful and personable. Their deals are pretty good, too. I'd wait til a deal comes through your mailbox then cash in on it.”
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“We arrived at 10 am as the store was opening. Christian couldn’t have been any nicer. We had to get 2 new phones and an Apple Watch. He was extremely helpful and patient with us. Not sure what was going on with Colton but Christian was awesome. We will be back!”