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“Ashley at the Oxford branch is wonderful. We came in with checks made out to our deceased son. She helped us process them. Ashley was extremely kind and responsive.”
“Excellent service at the counter. I have had some concerns with service lately and expressed them with the teller directly. She had great information and explained some of the issues they have had and assured me that my concerns would be addressed.”
“Had an appointment. He forgot to follow up, and I was unable to discuss things with the other person. However, he did call and set up a phone call for me to talk to them later. Did get good info on scams and how to avoid them. Clean and friendly bank.”
“Called ahead to see if they could open an account. Stacie was absolutely amazing. Happy and smiling, great customer service. I'll come back any time just to work with her!!!!”
“Wonderful staff at the imlay city location.... Will go here over capac location any day. Love the staff here and the service is always friendly, fast, and amazing.”
“Don't often give these ratings on banks because I go to so many but... This bank is not only historical but very detailed inside if you look around (mainly up). They were very nice and helpful. Michelle Wilson was very informative and gave many options for my small business to thrive.Pros.1. Not packed - You can get in and out pretty quick most of the time.2. Multiple specialists - seems to always be more than one person in the office cubicles.3. Has weather covered indoor ATM 24 hours4. Front street and rear parking lot access for walkers or drivers. (Being downtown is important not to have to walk all the way around the building to enter it)Cons.1. Parking lot is very small2. Does not have drive-thru service”
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“Wonderful bank! The staff is always friendly and helpful. Customer service is alive and well at Oxford Bank. You're only a stranger once at the Dryden Branch!”