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“The perfect neighborhood hardware store! Not a big box store but still having everything you need to get the job done, plus other cool things that make men want to visit just to walk the aisles and look around. You can count on friendly, knowledgeable, personal service that you'd only find at a smaller neighborhood hardware store. Ladies...if your husband is missing he's probably here.”
“Super helpful place! My license plate fell off and I had to get it repaired quickly. Hector, in the hardware section, helped me out immediately, no questions asked! They earned a new, loyal customer.”
“Dale was incredibly helpful during my experience at Ace. He approached me and asked if I needed anything. He got my trellis and helped get AC Pro canned air conditioning. I also picked up some local Michigan honey.”
“They have just about everything. I haven't shopped in this store for about 2 years and they still have the finest selection of merchandise of just about any Ace Hardware that I've been to❣️ I need it a lock and I got help with that. Then I purchased a bunch of Christmas decorations at 75% off. I was in 7th heaven. Thank you Great Lakes Ace”
“Good experience yesterday with Justin. Went into the store needing plumbing parts... Justin was more than helpful and professional.. he got us the replacement parts and made sure we had all the information we needed to make the repair. Appreciate Ace and Justin..”
“Great store. Good selection. Good sale on yeti products. I bought lawn fertilizer. However, The young man at the counter was a definite disappointment. First he was not helpful to the elderly gentleman that was in front of me. He was asking questions about the item he was purchasing. The young man at the register had a standard answer. “Idon’t know anything about it” that’s what he said to me when I asked a question. I get it. It’s annoying. However, the store was not busy. He could have been nicer about his attitude. After ringing me up he never offered to help me carry my 60 pound bag of fertilizer to my car. Which I don’t expect, whatsoever. My son, would have done it. Just sayin. Another customer had previously asked to help me which I declined. Iam 60 years old and can handle it. There are carts as well. It’s just the point. Maybe someone else might need the help. Anyway, the store is nice.”
“Service here is outstanding. Theh have everything you need for just about any project! They have been here for years and are valued among the community! For all your home repair and project needs I choose these guys.”
“Big Thank you to Gilbert’s Hardware, specifically Jennifer who provided the best service, for helping me create a bracket for my deck shade. Below is the result. Hometown business with great service can not ask for better.”
“Have a very old Sears craftsman opener which needed the keypad replaced. Received the keypad and tried to program without success. Contacted Door Openers late on a Friday afternoon and received an immediate response from Marc. He went right into troubleshooting, asking what units were working and asked for the model numbers of the pieces I had. On Sunday evening I get an email from Marc saying that I had an additional unit plugged in to the wall outlet connecting to the motor unit. I never knew it was there. Simple instructions from Marc followed and within minutes of programing, I had a functional key pad.Happy I found these guys online. Fast shipping, great pricing and the best in customer service.”
“Went in for some nuts and bolts and what not. Turns out ACE is the place with the helpful hardware folk!! Josh and James were super helpful and made my trip to ACE super easy.”
“With all the ACE around me, this is where I always start. Clean store, friendly helpful staff, stocked shelfs. Easy returns when I buy the wrong thing. Plenty of free parking.”
“Very friendly and helpful staff. I was greeted with a nice hello. I then went to ask about a product. The two gentlemen discussed where it might be, and one of them stopped his work, and took me over and we found it together. That's fantastic customer service.”
“I love this little store that's just minutes away from home. Yes, I pay more than I would at the big box stores, but the convenience is worth it, and their staff is knowledgeable and is willing to help me every time I'm there. I'm grateful for them.”
“Good store. Someone did ask us if we needed assistance right away. The cashier was working very quickly to get the line through. Found what needed for reasonable prices.”
“Very knowledgeable and helpful staff. I mostly just needed to bounce my questions off of someone who knew what they were talking about. He was more than willing to help answer my admittedly elementary questions and point me towards the correct tools. I am very glad this place exists and I can skip the super stores.”
“A shout out to Matt, one of the store managers. I had a frustrating experience today (6/8) buying a chainsaw. And some below expectation engagement with one of the floor clerks. Matt went out of his way to listen and find a solution. I’ll definitely return as a customer.”
“Very helpful staff. Looking for brass screws & nuts...I thought no or? As John that helped us....very nice young man. Visited twice a few days apart another nice lady helped us find grout repair stuff...cashiers also very cordial ?”
“Very good Customer Service! I came in looking for some stuff and they helped me find them as soon as I came in the shop. I believe the workers name was Elias. Thanks Elias! ?Would recommend!”
“I always enjoy coming to this location because the staff are incredibly friendly. Emily makes me feel so welcome that I sometimes forget I’m even in a store. She’s truly the best! Wade also does an excellent job with my pool water testing and always shares valuable advice to help me keep my pool in top shape. Every visit is a great experience. You guys always go above and beyond.”
“After 2 hrs of driving from big box to small supply house, finally found what I needed here. Staff was very knowledgeable and prices were right. I'll be back!”
“Very kind and helpful staff. There was a customer being rude and pushy while I was there to them, and they handled it totally professionally and respectfully, despite the person giving them a hassle”
“I was warmly greeted and readily offered help by the new associate Jordan today and it really set my morning off right. Thanks Jordan! The other long-time associates here are second to none with their knowledge and expertise not only with what is in their store but how to make it work for your needs. This store and it’s people behind the desk are a true neighborhood gem and I will support them with my dollars and patronage whenever possible! I urge you to do so too!”
“I consider myself an avid woodworker/DIYer type who values the benefits of precision tools. Woodcraft offers a very large selection of medium to high end tools. While it shares similarities to Rockler, I think their focus is on providing the widest selection of higher end tools from around the world. IMHO, while Rockler has many great tools too (lower to high end tools), more often they push their own branded goods, which can be a hit or miss in terms of quality. While shopping at Woodcraft and seeking advice I feel that I'm getting useful feedback; While at Rockler I can get good advice as well, however too often I feel the impact of their corporate mission's mantra, that is to constantly upsell some gimmicky end cap item(s). Woodcraft rarely offers incentive sales while it's routine at Rockler. Honestly, both are great places, but Woodcraft certainly wins this race for the type of tools and brass tacks approach.”
“What a great company. My older cordless drill broke... It's my everything drill. I shipped it on Monday and had it repaired and back by Wednesday. Reasonable price and extremely quick service.”
“Please support Detroit business! This hardware store has been here forever and provides the old time hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.”
“When they're to go fix a couple of chairs wasn't sure what to do he was informative and help me out it got me on my way was in less than 5 minutes probably good job third avenue hardware”
“Its pretty nice. Lots of cheap tools and bits. I liked it for simple stuff. the staff was...absent.. but other then that i would recommend the store if you are looking for something non critical for a low price.”
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“This is a good place to go if you need high quality landscaping tools. Redmax, Shindaiwa, Echo, X-Mark, Scag, Toro. They can be pretty helpful and if you're a professional landscaper you probably already know. They need to open thr bigger location they were supposed to open years ago. The size of the location is one of it's greatest shortcomings. Because of the size there are very limited floor models to look at. I would like to see a mower in real life before purchasing. I would have purchased an upgrade to my mower by now if they had a good one in but they haven't. That might be good though, keep us from unnecessary upgrades.”