“I can't say enough about how much they Helped me out. Very Patient Kind and knowledgeable. After many failed attempts to fix our Rotor Tiller, they were the Solution. I even interrupted their Lunch and they did not mind. Big Shout out to them as now I can continue my Garden Prep.”
“Please support Detroit business! This hardware store has been here forever and provides the old time hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.”
“This Great Lakes Ace is the absolute best for customer service, I couldn’t believe how helpful the employees have been on the multiple times I have gone in not knowing what color of paint to get or what product to get for projects I didn’t quite understand how to do. They even have gone out of their way to make sure I had coupons for specific things I was buying. It’s always very quiet, organized and friendly in there and has everything I need to do my house projects. Love it!”
“I needed a machine nut and decided to try them based off Google reviews. Customer service is definitely a 10! Craig had helped me. He made sure to measure to see if they had the correct size, made sure to tell me the size and made sure I was overall satisfied with everything. The show room/store is extremely clean and organized. But it was Craig's friendly helpful demeanor and knowledge that sealed the deal. This is a great company and I highly recommend them! They have definitely set the bar.”
“Bought all the door hardware for our Beach house and had everything keyed to match our main house. They sell quality hardware with premium service. They are my go to for hardware.”
“Have a very old Sears craftsman opener which needed the keypad replaced. Received the keypad and tried to program without success. Contacted Door Openers late on a Friday afternoon and received an immediate response from Marc. He went right into troubleshooting, asking what units were working and asked for the model numbers of the pieces I had. On Sunday evening I get an email from Marc saying that I had an additional unit plugged in to the wall outlet connecting to the motor unit. I never knew it was there. Simple instructions from Marc followed and within minutes of programing, I had a functional key pad.Happy I found these guys online. Fast shipping, great pricing and the best in customer service.”
“I would like to again thank manager Alyssa at Ace on Greater Mack today! She went above and beyond to help me with a price match on my large ticket item! She was cheerful, kind, and helped beyond my expectations! I hope you’ll always be the great Manager you were today to me! Thank You!!!!!!?”
8AM - 5PM
2200 Trumbull, Detroit“My go to hardware and lumber supplies. I've depended on Brooks for many years! Owning several historic properties I don't always run to the burbs for Home Depot or Lowe's!”
“Very friendly and helpful staff. I was greeted with a nice hello. I then went to ask about a product. The two gentlemen discussed where it might be, and one of them stopped his work, and took me over and we found it together. That's fantastic customer service.”
“The place you go for project needs! When you cant find you just ask.They always have more then enough staff on hand. The staff has always been able to answer any questions or provide any hard to find materials. Or at least another solution to the problem. They also offer a rewards program to honour your buisness.”
8AM - 8PM
18165 Mack Ave, Detroit“Very helpful employees, always smiling and knowledgeable about the store. If one employee did not have the answer, they were on the radio looking for someone to help you. Love the store.”
“Customer service agents were friendly & extremely helpful. They actually went to get the items I needed without me asking; that's going Above & Beyond!”
“This place is awesomethe folks that work there are so polite and helpfulKim helped me a number of times, great place, great serviceway better than going to the big box stores with unhelpful kids”
“I want to first say that the people here are the best of what the company actually is.I have gone there numerous times and they have answered every question and set me on a path to success and I can't be more thankful to them for that .They also have a generous amount of supplies and tools.Very complete company.Thank you guys so much.”
8AM - 7PM
11828 Conant, Detroit“Very good Customer Service! I came in looking for some stuff and they helped me find them as soon as I came in the shop. I believe the workers name was Elias. Thanks Elias! ?Would recommend!”
“When I ordered my paint supplies from Ace ,I thought that I asked for it to be sent to the centerline ace hardware. Instead it went to the nine mile ace hardware. The three young sales associates there was phenomenal. I needed to purchase some additional supplies and they were very helpful in helping me to make my selections. A special shout out to Travis who brought my supplies to me, helped me select the primer and then put everything in the car for me.”
8AM - 8PM
41400 Hayes Rd, Clinton“Cant say enough great things about this ACE Hardware. Friendly and helpful staff especially Taylor. I only wish they would start carrying parts for building my aquarium.”
“I am starting to find newer staff in the stores that are much friendlier than normal. Some of the old staff that were rude and crude have been removed, which is good thing and it's good to see generally they're doing a lot better than the past”
“When they're to go fix a couple of chairs wasn't sure what to do he was informative and help me out it got me on my way was in less than 5 minutes probably good job third avenue hardware”
7AM - 4PM
24200 Little Mack Ave, St Clair Shores“Michael Avery at their St Clair Shores location has got to be my favorite guy when I go there he's always very professional always helps me find the part even if I don't know exactly what unit it is and puts in the extra time and effort to make sure that the customers are happy.Damien Detroit Furnace and Plumbing”
“I want to thank Lily and Bertha for making my many trips to their store so fun. Lily knows her stuff. Ask about any plumbing issue and she has the answer and parts. Bertha is the smiling face at the register. Support this local resource. Thanks for the root beer.”
“Service here is outstanding. Theh have everything you need for just about any project! They have been here for years and are valued among the community! For all your home repair and project needs I choose these guys.”
“Always clean, always well stocked. The only thing I can hold against them is the knowledge of the staff but I do appreciate them giving high school students jobs so it’s kind of a wash there….”
“I was warmly greeted and readily offered help by the new associate Jordan today and it really set my morning off right. Thanks Jordan! The other long-time associates here are second to none with their knowledge and expertise not only with what is in their store but how to make it work for your needs. This store and it’s people behind the desk are a true neighborhood gem and I will support them with my dollars and patronage whenever possible! I urge you to do so too!”
“We lock Fred's key shop. Always helpful and efficient. Was able to get my car key replaced for half the price of the dealer and was way friendlier about it too!”
“Went to Home Depot to pickup some Lye as I had a clogged drain. Unfortunately Home Depot didn't carry so I had to go to my alternative hardware store. Ace is always a great alternative to the big box stores they carry some different products than the big box.Always friendly staff, courtious, professional. Everytime I come in there is always a warm hello with a smile as oppose to the times I have been in the big box stores.They are open until 9pm I believe M-Saturday. Sunday until 6.Always check Google for the correct hours and product.They offer Ace rewards which gives rewards based on how much one's purchase history.”
“Place is amazing. As a building contractor, it's like a one stop shop for tools, fasteners, safety equipment. The guys working there are awesome. Very knowledgeable”
“Clearance section can’t be beat. A human always answers the phone. Their customer service was outstanding. Their advise was helpful. They knew what tools did what and where they were in the store (didn’t think this needed to be said but unfortunately in big chains this isn’t the case as we all know). I will only go to DeRonnes even though it’s further away.”