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“I had an amazing experience with Detroit Mailbox! The customer service was top-notch—friendly, helpful, and incredibly professional. They went above and beyond to make sure all my questions were answered and my needs were met. The staff genuinely cares about their customers, and it shows. I couldn’t be happier with the service I received. If you’re looking for a reliable and customer-focused business, Detroit Mailbox is the place to go!
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“I haven’t had a bad experience! I’ve gone in there over 50 times the past few months and each time is always a pleasant experience!
From just dropping already packaged packages off to mailing 100+ letters A++++
Highly recommend!!!”
“The women working here were fast and competent and patient with me when my phone wouldn’t behave to pull up the code. Saturday night 5 PM on a beautiful summer night. Everybody here deserves a huge raise for how gracious they are.”
8AM - 4:30PM
2431 4th St, Detroit
Shipping Centers
“These guys are not kidding about being fast! We had an event and needed some super last minute signage done and they got it to us in under 24 hours - and they looked great! Really glad we found them!”
“Everyone was very respectful in the store except for one worker name Dom he lost my package and wouldn’t answer me at all. He was very rude and that is someone that doesn’t need to be working in customer service at all”
“Devyani assisted me in shipping an auction item I purchased from DuMochelles auction. The package arrived safely and was well packaged. I will definitely use their services again if the need arises.”
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“Great customer service. Really nice people. The prices were a tad high for some services but overall you cant beat the service. The inside needs a bit of organization etc. however I think the place is nice!”
“I ship alot of golf clubs thru out the year always used fed ex in roseville by accident I needed to ship a golf club I was getting a haircut across the street and the barber suggested I go across the street to ship I was skeptical at first best thing I ever did haven't use fed ex since I would say Helen is the gold standard for shipping don't hesitate to use her services”
7AM - 11:30PM
9027 Joseph Campau Ave, Hamtramck
Shipping Centers
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“I am so thankful to have Pakmail downtown SCS! It is such a great place for all of my mailing needs and I definitely frequent here weekly. Whether it’s an amazon return or needing to mail out a package, I can count on them!”
“I’ve had nothing but great experiences with wonderful staff! I will always choose this location, despite it being a much further distance from me than many other FedEx locations. By far the best and most helpful experiences I’ve ever had with FedEx have been at this location!”
“I am writing this review in the summer of 2024 and noting that the current staff is much better than the former staff. I have been going to the UPS store regularly for several years. My experience with the former staff was not good at all. The current team that runs this store is very polite and hard-working. With Amazon and all of the online shopping that goes on in today's world, the volume for these workers is very high and demanding. This team handles these challenges far better than any other team I have seen in the past.”
“I needed something printed on cardstock last minute and was incredibly stressed out. Madash was incredibly patient helping me get the prints I needed, even learning how to use the new machine that cuts documents in half. Madash provided the BEST customer service and I hope Fedex sees the treasure she is and promotes her!”
“I visited the store for fingerprinting, and the owners here were so helpful and kind. They went above and beyond not only to provide their own phone for my calls but also took out colored copies for my personal work for no charge. Seeing me new in the area, they understood and helped me a lot. God bless them.”
Open 24 hours
13950 Frazho Rd, Warren
Shipping Centers
“Good company it all depends on us as drivers if we want tu drive or not lazy drivers lazy checks and the company understands every issues u have so far it's a good starting company for me”
“Great customer service Joseph was helpful and did great job .this location offering faxing and printing services.also Amazon and temu and shein returns . positive experience . highly recommended .thank you .”
“The team over here is always so knowledgeable and helpful! Oh and I have seen them be so very patient with people and tasks. In a world where we need more understanding, it’s refreshing when you see this type of behavior in action. Thank you”
“It’s great to have a neighborhood store that offers excellent service and has a lot of what I need that I can only not get quickly, but also see what I’m buying.”
“This Fed Ex location was incredibly helpful and quick while I was making some first time postcards for my business.
Both Derek and Erica took me through the entire process of creating a postcard and got my rather large job completed within a half hour.
I was extremely thankful and while this location is a bit farther away than others from me, I will be coming back here. There’s a large variability in the help at these Fed Ex locations, and this one is one of the greats. Thank you so much!”
“On July 20, 2024, I experienced a low emotional state due to personal challenges. However, upon visiting the office, I had the pleasure of receiving assistance from an exceptional individual named Hillary. Her amiable disposition and knowledgeable guidance on the process of printing my own label significantly improved my well-being. Thanks to her attentive service, all necessary tasks were efficiently resolved, and I departed the premises with an uplifted spirit. Hillary's exemplary conduct embodies the essence of outstanding customer service.”
11:30AM - 5:30PM
12111 Conant, Hamtramck
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“I've been going to the UPS store since 2007 and I get my mail there do my xeroxing my faxing my notaring everything all the employees are very helpful friendly courteous respectful cuz I am handicapped they always help me when I have problem or something I don't understand I make phone calls to them if something come in very important they take time out for me to check the owner is very sweet and kind and understanding has always been there for me during the times I had hard time and worked with me all I can say is I appreciate UPS I appreciate everything about you PS and I'm thankful that they are there it's my One Stop Shop returning packages receiving packages receiving mail answering any question I need shredding mail I am very blessed to have them thank you UPS Store for staying open and assisting customers but wasn't for you I would have had to go to many places to get individual things done thank you”