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“I rented a car here because my girlfriend rented one a few months ago and they were super nice and helpful. I had the same experience this time. The manager and other employee helped me out perfectly. This is only place I will rent a car in the area.”
“Michael at the Enterprise Rent-A-Car in Troy, Michigan deserves the highest praise for his outstanding customer service and professionalism. From the moment I arrived, he greeted me warmly, took the time to clearly explain the rental options, and made sure I understood every detail before signing anything. He was patient with my questions, walked me through insurance and coverage in a straightforward way, and never made me feel rushed or pressured.”
“I definitely recommend this Enterprise location!! The staff was awesome!! Tanu, Will and Ross were all top notch and went above and beyond customer expectations!! I strongly recommend this Enterprise Car rental location!! Gold stars across the board! The Staff was outstanding!! Sincerely Doug Matthews”
“I've had multiple bad experiences at this location in the past from someone who told me they were the manager. I was forced to use this location again through a dealership and the experience was completely different. Treasure was great! Very friendly and helpful. Another employee that drove me to the vehicle was also great but I didn't catch his name. Hopefully they are under new management and the great service continues.”
“Best rental experience I’ve ever had and it’s 100% because of Brian and Keion (sp?). This dynamic duo went ABOVE AND BEYOND to make sure I was taken care of when picking up the car, while having the car, AND when dropping it off. Both men understand the importance behind great customer service and provide it consistently! Bravo!
Even if you’ve had a bad experience with Enterprise, I’m willing to bet you could give this location a second chance and you would completely change your mind about the brand.”
“I had a great experience Jalen helped me with my agreement understanding and also insurance help when it comes to rentals and Chloe was there assisting as well but thanks to Jalen I will be back to this particular enterprise”
“We had a fantastic experience with our rental. The pick-up and drop-off process was simple, and there were no additional charges added to our final bill. Highly recommend!”
“Major shout out to Eric!! Not only did he help make a horrible situation so much better. He personally detailed a van that just came in behind me, so that me and the kids could get on the road to Great Wolf for the weekend. He was so polite and an absolute pleasure. Def got a new customer and will refer you to everyone. From the bottom of my heart Eric thank you!!”
“This is a very busy location, but professional and each individual is treated with respect, kindness and a smile! Not easy in the service industry! Vehicles are clean, safe and secure!”
“The staff was wonderful, we couldn't ask for more polite accommodating people. However the choice of cars was too Limited. We had to choose from a car that was quite a bit smaller than the car we're used to driving or a minivan that was bigger than the vehicle were used to driving. This was okay for my six foot husband but not so much for my 5 foot frame especially considering I am a senior citizen, one of those short baby boomers.”
“I rarely write reviews these days because it seems like we’ve mostly forgotten how to treat other humans kindly. I met someone recently who manages this location & represents a class of customer service I thought was gone. Thank you David for being an empathetic and lovely person when I really needed it. Will always remember you guys as the coolest, most tight knit team out there and it starts w the leadership. ??”
“I had an easy and quick deal at Vyletel with Michael, hardest part was picking my color, they even picked me up after I drove it to my wives work for the surprise and drove me back. Kind and courteous and no games. Ill be back sooner than later. BTW its our first VW and we love it!”
“my experience with Sarah was wonderful. My car had an issue and she was able to swap me out for a new one and give me a couple of upgrades. Next time I get a car, I will ask to work with her directly, and I hope that you do as well. She went above and beyond to make up for the issues caused by other enterprises.”
“We rented the Lamborghini Urus for the weekend! So much fun cruising around the city in it. Would definitely rent from these guys again, they also gave us a great deal.”
“Alfred is a hero. What a wonderful employee you have in Alfred. This location saved the day for me when the airport location couldn't get their act together to have cars available for people with reservations. Thanks so much!”
“This is the second time we rented a van and I will always come back great people to deal with in and out service super friendly staff. If you are in need of a rental this is the place to get it from.”
“very reliable clean Camry. atual was a friendly and caring associate. the ride was very smooth and comfortable for me and the family. would recommend this to all those that are new in town who are looking for a car for a few days”
“I loveeeeee the manager and staff here! They are so understanding calm and cool. One time I was freaking out bc I thought I lost the keys and the manager told me a bring th cat back and he will help me find they’ll keys! Needless to say, lol they were in the car the entire time and I’m dumb but thank you again so much everything”
“I couldn’t be more impressed with this company! Their professionalism is unmatched, and their customer service team is top-notch—friendly, helpful, and always responsive. They were punctual and delivered exactly as promised, which is rare to find these days. On top of that, their services were very affordable without compromising on quality. I highly recommend them to anyone looking for reliable transportation.”
“I've rented cars from this Avis 3 times. I start out with a Ford Edge, (nice car by the way). By the 2nd and 3rd car I was offered an upgrade for no additional charge. The owner and his employees are very nice, they work hard to get you into the car you want and on the road quickly. Very reasonable. Please note that their immediate inventory is fluid and always changing depending on the time that their rentals are returned, if you can hold off until late morning they will often come up with an upgrade for you. This is the nature of the business keep that in mind whenever you rent and you will be very satisfied.”
“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGE THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”
“I recently had the pleasure of renting a car from Executive Car Rental, and I couldn't be happier with my experience! From the moment I walked in, the staff greeted me with warm smiles and made the rental process a breeze. The car I received was not only clean and well-maintained but also surprisingly fuel-efficient, saving me money on my trip. The cherry on top was their excellent customer service, as they went above and beyond to ensure my trip was smooth and enjoyable. I highly recommend this car rental company for their cute cars and even cuter service!”
“I rented a pickup truck for thirty days. The truck I was given had a lot of miles on it and I was going on a very long trip. Shannon took over as my rental rep and did an amazing job making things right. Shannon was very professional and sweet. She gave me a few upgrades and a SUV with low miles. It was a game changer and made my trip to Cape Cod a total pleasure! Thanks Shannon, Birmingham Avis is my 1st choice for rental cars…
David Perkins”
“Even though they were very busy, they managed to get me through and into a car at a great rate. They were exceptionally friendly and professional. I would highly recommend this office!”
“Desmond was wonderful to work with!! Me not knowing the manager special was an electric vehicle which I wasn’t comfortable with.. he offered me an option I liked that was within my budget! Great customer service, highly recommended!”
“Sam was excellent; super friendly, helpful, and accommodating the whole time. You can tell he really cares about what he does and takes pride in helping customers. I’m sure he’ll have a great future in whatever he decides to do.”
Open 24 hours
4900 Heather Dr, Dearborn
Car Rental
“I work for a package delivery company over the last 20 years, Budget has the nicest trucks....highly recommend Budget to my colleagues at work especially around Christmas were our reputation is on the line for speedy service Thank You Budget of Sterling Heights.”
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“All of the guys here offer great customer service. Scott is super friendly and goes above and beyond to help. The car I rented was in great shape and rode great. Check in/check out was easy. Great experience at Ferndale enterprise.”