Car Rental near Ferndale, MI

28 locations found near Ferndale
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“Great customer service from beginning to end. Everyone I interacted with was pleasant and accommodating. I worked with Harini, Peter, and Mike. Thank you all for all your help!”

4.4 Superb45 Reviews

“Derwin and Ivan are the Super Stars of Hertz at the new 8mile location. My husband and I drove down from Genesee county to pick up a rental. We we’re on our way to St. Louis, MO for a funeral. These gentlemen were so gracious and personable. They made our experience so much more pleasurable with their compassion. Thank you again! We Only Rent with Hertz 5-Star member⭐️”

2.9 Average40 Reviews

“I was recently involved in an accident in November, in which my vehicle has been in the shop since then, and I discovered this location on 14 Mile Rd and VanDyke in Warren, MI. I have to admit it's been the best service I've ever received. The service from Tristian, Bill, and their manager has spoken volumes, I could not thank them more and this Enterprise location for making me feel comfortable after an accident. I have rented 4 cars from them, and the customer service is absolutely amazing every time! I work for a high-volume mortgage company in downtown Detroit, in which I believe the client always comes first, and these 3 have gone out of their way to prove my point that clients do always come first! Even with other customers that I've noticed while I've been in the location, I've noticed that the customer service they provide to everyone is amazing. They've gone out of their way to prove this to me, and a perfect example of helping every client, every time! And in turn, the great customer service they provide reaches further than just myself. With me being able to arrive at work with the cars I've rented from them, that not only assists myself, but it assures that I can help to make sure that the clients of company I work for receive a great experience as well, and that speaks volumes, I highly recommend this location, it is always an amazing experience and I will continue to recommend this location, Tristian, Bill, and their manager to anyone!”

4.2 Good87 Reviews

“This is the best rental company in the country. I travel frequently for business and have used them all. If their daily cost is a few bucks more than the competition, PAY IT. I promise you it is more than worth it. From the staff to the vehicle condition.”

4 Good148 Reviews

“Had to rent a car in a pinch, but MekiYah (love that The Most High's name is in yours) helped to make a tough situation smooth. Exceptional customer service!The vehicle was really clean and provided a great ride.”

4 Good99 Reviews

“AMAZING customer service!! My car was totaled and my experience began when Mia answered the phone. When I walked in the door i was greeted by Morgan and she got me set up and out the door quickly. I had the rental for 3 weeks and was greeted by Mia to check out upon my return. In a day where customer service doesn’t exist, these ladies were incredible and made me feel like a valued customer! Well done!!”

4 Good72 Reviews

“Bryan was great! He was able to answer all of our questions and I did not feel pressured or rushed at all. Overall, one of the best car buying experiences I’ve ever had. It was very quick and simple.”

3.8 Good114 Reviews

“I had a great experience here! Rob was the person who helped me pick out a car—since I’m 5 ft tall, I was looking for something I would feel comfortable driving while my vehicle was in the repair shop. He was patient and very helpful. The car was very clean and rode beautifully. Colleen called me to let me know how many days insurance would cover the car and gave me an update about when I had to return it. When insurance extended the return date, she gave me another call to let me know and I really appreciated her keeping me updated. Mohammed helped with the return and he was very kind and efficient and arranged for a drop off.Overall, would highly recommend this branch! They’re busy but super helpful!”

3.7 Good160 Reviews

“Great customer service from start to finish. When the vehicle I was initially provided did not meet my needs, the staff was quick to find one that did and made the transition easy!”

4.3 Superb26 Reviews

“Safe-T has provided amazing service to our patients. The office staff are caring and able to help arrange transport last minute for unexpected needs. The drivers are always on time and patient. They really take the time to make sure their rider is comfortable.”

4.5 Superb19 Reviews

“I came to rent a car here and everything went great. The employees there were really kind and helped answer all of my questions. The car drive was real smooth with no problems at all.”

3.6 Good104 Reviews

“We rented a car for the day to explore Dearborn and Toledo, Ohio. It was super easy and cheap to book with this location. Corey, our customer service representative, was very friendly and helpful. We definitely would recommend this car rental company to anyone looking for an easy day rental option. It's much better than going to and from the airport!”

3.8 Good49 Reviews

“Rented and the customer service was exceptional. Polite, respectful, and personable staff on pick up and return.When I returned the vehicle I accidentally left something of value in the vehicle and Kenneth reminded me and ensured that it was returned to me.”

3.8 Good48 Reviews

“Update: When picking up my car I mentioned my dissatisfaction of what took place and Ben did everything that he could to make it right. He called around to other Enterprises looking for something comparable but they were already taken. He ended up discounting my reservation and said we could always try back to those places over the weekend to swap out. However, we would already be on our way and that just wouldn't work. I appreciate Ben trying to make it right which is why I'm changing how many stars I'm giving. He was very professional, very polite understanding and I just found that to be exceptional customer service and refreshing since it's so hard to find great customer service anymore. Thank you, Ben! If more companies had employees that represented their place of employment, the way that Ben represented Enterprise, there would be happier customers. I still believe Enterprise should not be advertising something that they really do not carry and if they're going to be out of what they do, have to update their records as soon as possible. This was a special occasion and we wanted something nice.I booked a vehicle several weeks ago. A premium full size Infinity QX80 or something comparable only for this company to call me today at 1:50 pm, 25 hours before all of my family is here that they don't have that vehicle and they don't carry them but they have a Lincoln Nautilus that's comparable. They closed at 5:00. Not knowing that it wasn't comparable and also in the middle of my work day I said that would be fine. It wasn't until later when I was able to get online and check I realized the vehicles are not comparable. The Nautilus only seats five. What am I going to do now? They didn't even offer a discount.”

4.4 Superb19 Reviews

“We rented the 12 seater Chevy Van. It was clean and very nice van.The staff was very professional and friendly.Pickup and drop off was very smooth and I was able to leave my vehicle there.I highly recommend renting from this place..”

3.6 Good86 Reviews

“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGH THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”

4.1 Good19 Reviews

“very reliable clean Camry. atual was a friendly and caring associate. the ride was very smooth and comfortable for me and the family. would recommend this to all those that are new in town who are looking for a car for a few days”

4.6 Superb11 Reviews

“My wife could not find our confirmation information, she could not connect with the website. The Manager of Avis, saw how stressed she was, and took care of everything, she was so kind and understanding and wonderful, she made the process pain free, got us everything that we needed. Hugged my wife. I could not have asked for better service. All we could to for her was say thank you and we bought her lunch. thank you again for you kindness.”

3.6 Good13 Reviews

“I would highly recommend this store and Chris P. He was very polite and helpful. My experience with hertz was not very pleasant until I came here, I appreciate that”

3.4 Good20 Reviews

“The customer service is amazing, and the whole entire fleet of cars are one of a kind and some of the most luxurious cars in the state of Michigan. I enjoyed renting so much I turned it into months of Renting from these guys they are so nice and they work with your budget”

3 Average107 Reviews

“I'm a Avis preferred plus member and this location doesn't have all the features of the airport. Al was my agent and he made me feel special. He gave me service to the best of his ability as if I was at the airport. He's very friendly and professional. I was running a little late and he stayed to finish my rental. Great job. I'm so thankful.”

3 Average35 Reviews

“Just had a wonderful experience at this location. We were helped by Chanel, who went above and beyond to help meet our needs. Would absolutely use this location again. Thanks again for the help!”

2.9 Average43 Reviews

“Always accommodating and professional. I have used their service a few times per year for the past 5 years including the quarantine and I have never been disappointed. Parking can be a little tight. Lately they have your rental waiting for you just outside the door when you are done with the paperwork.”

2.9 Average93 Reviews

“Casey was amazing along with his managers Jon and Yusuf. Casey got me there safely and with great conversation. Sold me on a truck that I didn’t even consider. These guys have excellent customer service.”

2.6 Average10 Reviews