Auto Parts in Frankenmuth, MI

“I cannot say enough good things about Schaefer & Bierlein. From management and sales to the service department, every experience I have had with them has been exceptional.

I spent quite a bit of time working with their sales team, looking at vehicles, discussing different options, and going through the car buying process. What stood out immediately was how professional, knowledgeable, and straightforward everyone was. There was never any unnecessary pressure or typical dealership runaround. They listened to what I was looking for, answered questions honestly, and genuinely seemed more interested in helping me make the right decision than simply pushing a vehicle.

Management deserves a lot of credit as well. They are accessible, involved, and clearly set a high standard for how customers should be treated. You can tell that customer service is part of the culture there, not just something they talk about.

My experience with their service department has been equally impressive. They have been responsive, accommodating, thorough, and excellent about communication. Every interaction has left me feeling like my time and business were genuinely valued.

Schaefer & Bierlein has been part of this community for generations, and after dealing with them firsthand, it is easy to understand why. They have built their reputation by treating people well and standing behind the level of service they provide.

Whether you are shopping for a vehicle or looking for a service department you can trust, Schaefer & Bierlein is absolutely worth your time. Great people, great management, and an organization that understands how customers should be treated. Five stars without hesitation.”

“The team here at Mike Young collision absolutely outdid themselves. From the start Jasmine confirmed all the proper steps that would be taken to ensure it was done properly. We have a rare pearl blue color and between Ray and David they made sure it was an exact perfect match. Not to mention the smooth transistion from the accident site to towing our vehicle and then ensuring we were in a nice brand new Buick we couldn’t be more impressed. They handled everything with our insurance company and communicated weekly with updates. They made a very tense situation bearable. Grateful for the professionalism and humanity from the entire team. Do yourself a favor and allow the most professional, best team in the game handle your vehicle.”

“These guys are the bomb. Chris was extremely helpful. I had a caliper blow on my way back to Grand Rapids with my 2 month old and wife in the car. He had the part in stock and I was able to fix it and get home by 9pm. Chris and Kaleb were absolutely legends. Don’t know what I would have done without them. O’Reilly showing it how it’s done. Thank you so much gentleman!”