Auto Repair in Frankenmuth, MI

“I cannot say enough good things about Schaefer & Bierlein. From management and sales to the service department, every experience I have had with them has been exceptional.

I spent quite a bit of time working with their sales team, looking at vehicles, discussing different options, and going through the car buying process. What stood out immediately was how professional, knowledgeable, and straightforward everyone was. There was never any unnecessary pressure or typical dealership runaround. They listened to what I was looking for, answered questions honestly, and genuinely seemed more interested in helping me make the right decision than simply pushing a vehicle.

Management deserves a lot of credit as well. They are accessible, involved, and clearly set a high standard for how customers should be treated. You can tell that customer service is part of the culture there, not just something they talk about.

My experience with their service department has been equally impressive. They have been responsive, accommodating, thorough, and excellent about communication. Every interaction has left me feeling like my time and business were genuinely valued.

Schaefer & Bierlein has been part of this community for generations, and after dealing with them firsthand, it is easy to understand why. They have built their reputation by treating people well and standing behind the level of service they provide.

Whether you are shopping for a vehicle or looking for a service department you can trust, Schaefer & Bierlein is absolutely worth your time. Great people, great management, and an organization that understands how customers should be treated. Five stars without hesitation.”

“Our first experience with Weiss was when we took my snowmobile in to have the top end of the motor rebuilt. We dealt with Jeff, who is extremely knowledgeable, easy to talk to, and fantastic to deal with! We had such a great experience with them that my husband bought his next snowmobile from them. When we've had questions about our sleds, they've been happy to answer them, or even offer advice. 6500 miles later, I've been back to have the motor on my sled rebuilt and we've bought another sled from them. Our salesman, Matt, was quick, responsive, patient, and pleasant to work with. Weiss has earned our loyalty and we look forward to working with them for years to come!”

“Super friendly, efficient and reasonable prices. If I have any repairs needed in the future, I will definitely bring them here. Thank you for the above excellent customer service.”

“The team here at Mike Young collision absolutely outdid themselves. From the start Jasmine confirmed all the proper steps that would be taken to ensure it was done properly. We have a rare pearl blue color and between Ray and David they made sure it was an exact perfect match. Not to mention the smooth transistion from the accident site to towing our vehicle and then ensuring we were in a nice brand new Buick we couldn’t be more impressed. They handled everything with our insurance company and communicated weekly with updates. They made a very tense situation bearable. Grateful for the professionalism and humanity from the entire team. Do yourself a favor and allow the most professional, best team in the game handle your vehicle.”

“Shout-out to Mike Young's GMC for their excellent customer service! On vacation and had error codes pop up on dash. They were quick to get us in, found the issue,found a recall that we weren't aware of, corrected it. All within an hr. We are truly grateful. Now we can enjoy the rest of our vacation and drive home with peace of mind. Highly recommend!!!”

“I rented a push chair two days running to get my father around Frankenmuth easier and it couldn't have been easier. I called to ask about the chair and get information on pricing and he told me when I was ready give him a 5 minute head start and he'll meet me there and that's exactly how it went, easy peasy.”

“Didn't get service but your guy stopped to check on us! We had family helping us out. Didn't catch his name but give him a thank you. Really loved that he stopped & checked us. Nowadays not many will do that”

“The guys are always friendly and kind. They actually WASH your car with a brush first. Others just pretend to do it. The machine appears to be maintained and does a good job.”