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“I've been here 20 years, we have the best mail carriers ever, all bad weather they show, Todd was many years ago 2013, Tammy and today Frank, thank you for all you do and your kind words today Frank, just so glad I never have to worry about my mail and I miss you Tammy keep up the good work”
“I’ve had several great experiences with this post office. I send a LOT of packages through them. They’re always happy to take my bags of packages, dump them, and bring me back my bags. When I recently accidentally dropped my check for my water bill in the blue bin outside, they were technically closed but still one employee was there and let me leave a note about what had happened. I came back the next day at the time they empty the bin and the guy came right up with my check!”
“Our Post Office is the best.Everyone is friendly and Helpful .There job is not easy dealing with most people who do not even have knowledge of the English launguage let alone how to properly go about packaging and addressing mail.One employee is continuously doing passports.This post office deserves a award.There patience is absolutely amazing.”
“The staff here are friendly most of time, helpful, and knowledgeable. I drop off large amounts of packages here daily and not once did one get lost yet from here.”
“Prompt, friendly, and reliable. The staff are pretty knowledgeable in regard to rates, best way to send your package, etc. The place could use a face-lift but the staff are great!”
“Today, I had the pleasure of working with Ms.Williams. She helped me and my daughter change our address and pick up our accumulated packages and mail. She was very kind, helpful and thoughtful. Thank you!!”
“I unknowingly walked in right at closing time and Will still offered to help me with what I needed to mail when he absolutely could have turned me away. A few minutes of his time made things a lot easier for me. It’s really a reminder that we all have the ability to make a difference in the lives of those we interact with. Thanks, Will!”
“I walk in with 2 boxes at 10 pm. Was directed by a greeter to the customer service counter that was closed and had an envelope slot for UPS. As I’m walking back out the doors A random employee asked if I would like her to drop them for me. She was SO nice. Just happened to be walking by me pushing a cart. Towards the counter. Thank you to that woman.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“Yesterday I was at this USPS to get my children's passports and I was attended by Mr. Robert! We were super satisfied with his excellent customer service, his kindness and good disposition... I would love to see this excellent service in all USPS!”
“After being turned away at another USPS location for being just a few minutes late, I walked into the Shelby USPS hoping to get my passport taken care of. Sudie was absolutely amazing! She was super kind, friendly, and took my passport appointment walk-in right away without hesitation. Her extraordinary customer service and willingness to help truly made my day. I can’t thank her enough for going above and beyond—this is the kind of service that makes a real difference. Highly recommend this location!”
“I’ve been coming to the Mount Clemens Post Office since I started selling on eBay over 20 years ago. The building hasn’t had any major upgrades and there’s never more than 3 people working at a time, but I don’t really mind any of that. There’s something comforting about the old school familiarity.
The self-serve kiosk in the front lobby is a nice addition. I don’t have a printer, so I when I buy postage for a package online I get a QR code. You can scan it at the kiosk for a label and receipt, and I’ve never had to wait in line to do so.
One star off because the mail is often SLOW and poorly sorted. I receive coupons after they’ve expired, bills once they’re almost overdue and frequently get mail addressed to my neighbors. I always, ALWAYS deliver the mail to the correct person, but no one has ever once brought my mail to me. And I know my mail has gone to the wrong place because I’ve not received anticipated important pieces before like checks, credit card statements and Social Security notices.
Since my neighbors are apathetic, selfish jerks I really need my post office to get things right.
Not about this location, but I do recommend getting a USPS account online. You receive email notifications about packages coming to your address. I’ve found this service to be really accurate and prompt.”
“Had a more than pleasant experience filling for my son’s passport. The young lady who helped us was more than considerate and polite. Gave us the information we needed plus some smiles! Thank you for making it a lot easier for my family ?”
“Always busy. The clerks do the best they can with it - a lot of the customers do not know how to mail packages and bring unlabled, unpacked items to the counter, or other things that are not post office business.”
“I know there are a lot of negative reviews for this location, and I'm sure it's not great all of the time, but I have never had a bad experience at this location (minus long lines) in the 6+ years I've been coming here. The employees I've dealt with have all been friendly and helpful, and as soon as I get through the line I'm not there long at all. The employees that are doing a good job deserve some praise because I've witnessed some pretty nasty/difficult customers while I was in there.”
8:30AM - 5PM
15285 Samohin Dr, Macomb
Post Offices
“Not a regular post office so you can't do anything but drop off ready items and check mailboxes, but the staff are very kind and helpful. Thanks for the tape.”
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“Born 1958, raised in Fraser. With my children and grandchildren living out of state I'm sending gifts regularly from this location and I'm alway treated with respect. I've been to the surrounding Post Offices out of convenience for one reason or another and haven't experienced the same level of curtious. Fraser has a great crew at our USPS.”