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“I had the nicest cashier EVER. She patiently answered all of my questions and was sure to explain things. Heather is definitely a positive vibe for this story....”
“Had a problem with my cub cadet hydrostatic drive, they told me to bring it out and I did, explained what went wrong, he took a few minutes to check it and did some magic and got it working on the trailer, charged me nothing and sent me on my way, I will be taking my stuff to them for my maintenance from now on, excellent customer service and didn't try to sell me what I didn't need. Highly suggest you give them a try.”
“Purchased a new oven that was installed today. The installation process was fast, professional and on time. They removed our old oven, installed the new one and thoroughly tested it snd explained the break in process and cleaned up. Very happy and impressed.”
“You know, for being a small town hardware store, they always seem to have what I need. Even the most random fittings, screws or tools, they seem to have it. It's a big bonus that the staff are very knowledgeable as well. Definitely lucky to have something like this nearby, because who wants to drive to Lansing for a simple connector or bolt?”
“Marco Flores in kitchens and bath provided design help and developed my estimates/orders for 3 bathrooms. Smart, experienced, pleasant. Great guy, GREAT service.”
“I want to thank Mr. Edgar for being so kind and professional in his work. When you're in the store, ask for him; he'll attend to you with all the kindness a customer deserves. 100/100”
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“I like going to Grand ledge Hardware because I can get personalized service. The staff will take the time to answer questions and help you find items that you are looking for, if you are unable to find these items they can order them for you and they will be in the store with the next couple of days.”