“I had the nicest cashier EVER. She patiently answered all of my questions and was sure to explain things. Heather is definitely a positive vibe for this story....”
“Had a problem with my cub cadet hydrostatic drive, they told me to bring it out and I did, explained what went wrong, he took a few minutes to check it and did some magic and got it working on the trailer, charged me nothing and sent me on my way, I will be taking my stuff to them for my maintenance from now on, excellent customer service and didn't try to sell me what I didn't need. Highly suggest you give them a try.”
“Store Manager Shelia went above and beyond to help find answers to my carpet installation. She was patient, gave me next steps, and even included her phone number and work schedule that week if things did not go according to plan. Once I hung up with her, I had a phone call from the installation provider within minutes. She handled the situation with professionalism and provided an outstanding experience. Thank you, Shelia!”
“I want to thank Mr. Edgar for being so kind and professional in his work. When you're in the store, ask for him; he'll attend to you with all the kindness a customer deserves. 100/100”
“You know, for being a small town hardware store, they always seem to have what I need. Even the most random fittings, screws or tools, they seem to have it. It's a big bonus that the staff are very knowledgeable as well. Definitely lucky to have something like this nearby, because who wants to drive to Lansing for a simple connector or bolt?”
“I wasn't sure if they would have the bathroom fan (motor only) in stock but was in and out successfully in less than 5 minutes. The young man helping me used his noggin to figure out what I was looking for. Way to go Ace GL!”