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“Professional and prompt service every time. Reserve a vehicle and submit information online ahead of time to expedite the check-in process. Clean and convenient location.”
“As someone who rents over 100 cargo vans a year. This is without a doubt the best enterprise truck rental I’ve ever been to. Nathan, Christian, and their team go above and beyond for my business needs. Their inventory is the best I’ve seen in the country. their customer service is incredible and Im always relieved when I get to rent from this location. I couldn’t recommend them enough.”
“The truck we reserved was not returned by another customer. We were able to get another truck, but larger then we reserved, at the same cost. That is all good, but we do wonder if the larger truck used more gas, which then added to our over-all expense. The location tried to get the previous customer on the phone to get it back, but there was no answer. Hopefully they got the truck back eventually!”
“Both of the women at this location were extremely friendly and helpful. This was definitely my best U-Haul experience ever. Really liked the fast check-in/check-out.”
“Haviairre is awesome, these guys jump right on you and get the job done and you're out of there. Keep up the good work guys. And, don't ever leave anyone behind. Thumbs up 5.0”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
3815 28th St SE, Grand Rapids
Truck Rentals
“Everything went smoothly from start to finish. The truck was clean, ready on time, and the check-in/check-out process was fast and painless. I especially want to mention Michael, he was incredibly helpful and patient with all my questions. Walked me through everything I needed to know, and made sure I left feeling good about the whole process. Explained the differences between the insurances and was just great. You can tell he actually cares about the customer experience... which is almost a rare level of service these days. Keep up the great work and thank you again.”
Truck Rentals
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Truck Rentals
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Truck Rentals
“Samantha and Danielle were great to work with. They figured out a way to accommodate a difficult situation and we're super friendly. They took the time to hear what we needed and make helpful suggestions that really ended up being a great solution. I would be happy to work with Devon anytime for my storage needs!”