Hyatt Place Grand Rapids/Downtown
Hotels ,
Venues & Event SpacesHours:
140 Ottawa Avenue Northwest, Grand Rapids MI 49503 Hours
About Hyatt Place Grand Rapids/Downtown
Hyatt Place Grand Rapids/Downtown is a modern and well-maintained hotel located in a convenient area near the river, Rosa Parks Circle, bars, and restaurants. It features clean, comfortable rooms with amenities like a mini fridge, coffee station, and a TV that swivels for easy viewing. The rooms are generally spacious and well-stocked, making it a good choice for travelers who value comfort and cleanliness. The hotel offers a basement pool at a comfortable temperature, a small workout room, and a lobby with a bar, common area, and a kitchen serving complimentary breakfast, which is appreciated for not using powdered eggs. Pets are welcome, and the hotel is praised for its cleanliness and lack of pet odor, though there isn’t much outdoor space for pets. The location is walkable to many attractions, and parking is available in an attached garage for an additional daily fee, though parking costs and elevator wait times can be minor inconveniences. Staff members, particularly Jack and Mo, receive high praise for their helpfulness and friendliness, contributing to positive guest experiences. Security measures are strict, requiring multiple scans to access different parts of the hotel, which some may find excessive. While the hotel meets expectations with main amenities and a good location, some guests note shortcomings like limited TV channels, no microwave in rooms, and a small pool without a hot tub. The breakfast is generally considered good, though the bar service can be inconsistent. Overall, Hyatt Place Grand Rapids/Downtown offers a comfortable stay with friendly service, making it a reliable choice, though a bit costly considering some missing amenities.
Most Recent Reviews
September 2026
Great place to stay only gave location 4 stars because parking is terrible and expensive
September 2026
Only bad thing is now all the sudden they don't serve coffee anymore
July 2026
Had a great anniversary stay in downtown Grand Rapids. Highly recommend Hyatt Place for every reason, but most especially Kaylynn who was outstandingly helpful and friendly. Could not have been happier with her outstanding customer service.
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