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“My husband and I needed new phones. Terrill and his coworkers set us up with new phones at the best deal we could find. He transferred all the info from old phone to new, and answered all of our questions. When I went back to the store with a question about syncing calendars, his coworker was able to take care of it quickly and successfully. Any time I've gone to that store, everyone has been kind and most helpful. Thank you!”
“Wonderful place to go to, they take care of you immediately if it's possible. The gal here, very intelligent and knows what she's doing. Good place to go.”
“Took my new phone in to have the data transferred. Watched Max help a couple of people ahead of us. He was patient, polite and efficient. When it was our turn, he did the job perfectly and quickly. He was friendly and knowledgeable. We couldn't be happier with the service we received today.”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“I came in with a phone issue after 3+ hours on the phone with various support specialists.
After coming in person, Alex was very helpful. She clearly knew what she was talking about but got it across in a way that I understood what to do next. Shoutout to them for their help!”
“"I had the pleasure of visiting boost mobile recently and I must say, it was a fantastic experience. Mo I call him Dobay the owner, is an exceptional individual who goes above and beyond to provide top-notch service. His expertise and passion for phones are unmatched. Not only does he offer a wide range of products at competitive prices, but his friendly demeanor and willingness to help make the shopping process enjoyable. The store itself is well organized, clean, and inviting. I highly recommend visiting boost mobile for all your phone needs, you won't be disappointed!"”
“I've come to this location twice - a couple of months ago to sign up for their internet, and again last week to add a family member to my plan. Both visits went extremely smoothly, I was able to get what I needed quickly and with all of my questions answered thoroughly. T-Mobile as a company places a lot of restrictions on what customer reps can do in store versus what they make customers do over the phone, but these reps are very knowledgeable and can help guide you through the process. While waiting, I also watched them patiently help older customers with questions that are more technology based than phone service based, but they helped with a smile anyway. Wyatt was my most recent customer rep, and I had a 5-star experience. Thank you, Wyatt!”
“Was paying way too much with Verizon and didn’t even get that good of a service with them so I switched and guess what... my iPhone7 plus is working better where i live and thats just what I needed.”
“Nice caring person works there he helped me a lot at the Burton and Kalamazoo area he the dude to go to he will hook you right up the nicest person in the world I ever met”
“This location is always so busy, but the staff is so friendly and knowledgeable. Kori is especially pleasant and helpful. She's always smiling, friendly and goes above and beyond to make sure her customers are happy when they walk out the door. Definitely recommend this location and recommend you see Kori for the best customer experience.”
“Chad and Jeriko were great. Jeriko saved us almost $40 on our monthly bill by reviewing our current family plan and that wasn’t even why we went in. Jeriko also sports a great stash. Said he works there 5 days a week. Best Verizon experience I’ve had.”
“Great experience getting a new phone today! Donte was kind, helpful, and efficient. He reminded me to use my rewards to get a discount on a new case and some chargers, too!”
“As an existing Verizon customer, I visited this store after a frustrating experience at the Apple Store regarding the battery life on your IPhone SE. After a short wait, Charles approached me and carefully listened to my issue. He immediately acknowledged my stated desire not to buy a “new phone” as Apple had pushed. He looked through my settings and made some VERY astute observations and modified some settings with my permission. I am happy to report these changes were effective and I am one VERY satisfied customer. Thank you CHARLES!”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
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“I have been a customer for 15 years. Kristin is such an amazing person. She is an asset for the company. Kristin is always willing to help and answer questions. We are very lucky to have a person that we love to come back to. Everyone should purchase from this company. They really care about their customers.”