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“Amazing experience! Day after Christmas had a ball in stock with the color and weight. Drilled the holes and offered fast, knowledgeable service! Would highly recommend”
“We had a big box of returns and Isabella took amazing care of us. She made sure everything was returned properly and helped us with anything that we were exchanging. She even helped us find everything in the store and even found alternatives if there was something that she couldn't find. I would highly recommend shopping at this location.”
“There was a younger kid working here that kind of messed up with helmet sizing, and an exchange process, but the manager Isaac and the store totallllly helped out and made it right. They were great.”
“The workers at this location tonight were so helpful and got me my size from the back room:) I love their $25 jeans sale and have been going here for years. Only downside is they run small so you always have to get a larger size.”
“I had to return and exchange a defective basketball hoop. It was a large box. The associate was incredibly helpful replacing and helping me the load the new one in my truck. Excellent customer service!”
“Just stopped in earlier looking for a shirt I thought I saw in their window. Turns out I was looking at the wrong store the whole time. The girls working were so sweet and helpful. One of them even walked me over and pointed out which store the shirt was actually from. These girls were of the most attentive PacSun employees I’ve met. I’m super appreciative of them for not making me feel bad and lending a helping hand!”
“I went to get my fishing pole restrung as I am brand new fisher and needed some assistance. I was helped by a very knowledgeable and kind man named Mitchell. He helped me tremendously. I got the right equipment needed AND some tips from a pro! Thank you Mitchell!”
“The staff here is great! Not only were they helpful with back to school shopping, we left a bag there. After realizing it hours later and calling, they had it and held it for us! We live over an hour away but when we went back to get it, they had it! Thanks so much!!”
“Bri at the Granville MI location at the rivertown mall was so helpful. She had great customer service and new her products. She made sure we were satisfied and took good care of us. I have never experienced customer service at that level. I can't leave out her General Manager, he greeted us during our purchasing transaction leaving us with confidence that we made the right shoe purchase for our son. He was very knowledgeable and made our buying experience well worth it... thanks to the both of you.”
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“This was my first time at a professional running store and I couldn't be happier. The sales associates were very knowledgeable and helpful. I went in with a general idea of the shoes I was looking for, I was fitted for my shoe size and width, and they grabbed a half dozen different styles and brands for me to try on and run in to find my best fit. I look forward to coming back again for my any of my running needs!”