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“We had a big box of returns and Isabella took amazing care of us. She made sure everything was returned properly and helped us with anything that we were exchanging. She even helped us find everything in the store and even found alternatives if there was something that she couldn't find. I would highly recommend shopping at this location.”
“Great service and goods. We went in for bats not knowing anything about length, drops, etc. Eden in the Wyoming (Michigan) store was so kind, so patient, and very, very knowledgeable. It was so great. We ended up buying a bat, some batting gloves and the protection plan on both of them as there is such a great value in them. Thanks, Eden!
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On 4/18/26 we came in again and worked with Jacob tonight. He was very kind, helpful, knowledgeable and professional. He taught us about several items that could help us with baseball and did a wonderful job helping to steam my son's new glove!!! Thanks, Jacob!!! You rock!!!”
“This is the best Cabela’s I’ve been to. Megabass, Great Lakes finesse, queen tackle, just about anything you could ever need here. They had ample supplies of almost everything and had a wide selection of baits. However, the lady who rang me up charged me twice for my tungsten weights, so I had to get a refund through customer service. Still, this place amazed me with its options. Much better than the Cabela’s in chesterfield that I often go to.”
“I bought a shotgun here. The general manager was the one who helped me with the transaction. It was extremely smooth very simple. All of your background check information is taken on a tablet which is so much better than having to fill it out by hand. I was impressed at the general manager as willing to work with customers, unlike so many other businesses”
“The workers at this location tonight were so helpful and got me my size from the back room:) I love their $25 jeans sale and have been going here for years. Only downside is they run small so you always have to get a larger size.”
“Bri at the Granville MI location at the rivertown mall was so helpful. She had great customer service and new her products. She made sure we were satisfied and took good care of us. I have never experienced customer service at that level. I can't leave out her General Manager, he greeted us during our purchasing transaction leaving us with confidence that we made the right shoe purchase for our son. He was very knowledgeable and made our buying experience well worth it... thanks to the both of you.”
“Just stopped in earlier looking for a shirt I thought I saw in their window. Turns out I was looking at the wrong store the whole time. The girls working were so sweet and helpful. One of them even walked me over and pointed out which store the shirt was actually from. These girls were of the most attentive PacSun employees I’ve met. I’m super appreciative of them for not making me feel bad and lending a helping hand!”
“The staff here is great! Not only were they helpful with back to school shopping, we left a bag there. After realizing it hours later and calling, they had it and held it for us! We live over an hour away but when we went back to get it, they had it! Thanks so much!!”
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“I went in looking for Hokas after hearing great things about them and they fitted me for New Balance 1080 Fresh Foamx. I LOVE THESE SHOES! I walk 2+ miles a day in them and I’m going back to get another pair. Striders is great!”