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“Phenomenal service. You guys gotta go check out Trade home at Rivertown mall. Jason took care of me with that good ol fashion Courtesy that seems to be fading. Most comfortable pair of shoes I've ever worn. I could tell immediately before even taking a step.”
“Marcus was awesome! I wasn't paying attention to the time and showed up 5 minutes before closing. Marcus was very patient and friendly! His advice helped me find the perfect boot. I highly recommend this Red Wing location!”
“Uncord I love shopping there I forgot I even had a discount there beautiful place use your discount on your shoes whatever from you buying all the time and save even more money shop”
“Jayden assisted me and son and was very welcoming and polite. Made things 100% easy for my son and helping him with his clothes. Keep up the great work 🙌”
“There was a younger kid working here that kind of messed up with helmet sizing, and an exchange process, but the manager Isaac and the store totallllly helped out and made it right. They were great.”
“We will be back! Brought my six year old in for a skateboard. He was so excited, but I feel the employee was as or more excited than my son. Amazing, friendly service that made a first time skateboard purchase enjoyable. They are clearly passionate about what they sell and enjoy sharing with others. I would highly recommend this store and as I said we will be back! Thank you for making a six year olds day!”
“I've received excellent customer service at J Jill. Found some really cute dresses and other essentials. This Grandville store has very sweet and helpful salespeople! Thanks a bunch!”
“Good service nice selection and nice people.
I think "carnival" might be overeating the experience of buying my 2, 5, 8 and 11 year old shoes.
But then again "Shoe S*** Show" probably wouldn't help from a marketing perspective.
Only good things to say about the store, just my posse of small children that made it feel a little less then a carnival.
I do appreciate you dealing with us.”
“My first experience here was amazing! This was my first time buying a pair of cowgirl boots so I absolutely lost on how they should properly fit. I lost a lot of weight and am now able to wear a regular pair of boots. And I have always worn a wide shoe so I was stuck on finding a wide size. Well, that's not the case anymore. I can now wear a standard width boot. I am so happy that I chose the Boot Barn as my first experience buying boots!! They have a customer for life!”
“The staff here is great! Not only were they helpful with back to school shopping, we left a bag there. After realizing it hours later and calling, they had it and held it for us! We live over an hour away but when we went back to get it, they had it! Thanks so much!!”
“I went to Tilly’s today bought some dope kicks, the store was so fresh and so clean. The staff was very helpful when the card reader was having issues. Lily and Landon were sweet and very helpful. Definitely recommend stopping in!”
“I loved this store. I came here a lot while I was attending middle school with friends. I was always excited that someday I would get a new pair of shoes from this store but never had the money to buy anything.”
“Bri at the Granville MI location at the rivertown mall was so helpful. She had great customer service and new her products. She made sure we were satisfied and took good care of us. I have never experienced customer service at that level. I can't leave out her General Manager, he greeted us during our purchasing transaction leaving us with confidence that we made the right shoe purchase for our son. He was very knowledgeable and made our buying experience well worth it... thanks to the both of you.”
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“This was my first time at a professional running store and I couldn't be happier. The sales associates were very knowledgeable and helpful. I went in with a general idea of the shoes I was looking for, I was fitted for my shoe size and width, and they grabbed a half dozen different styles and brands for me to try on and run in to find my best fit. I look forward to coming back again for my any of my running needs!”