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“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“The screen on my Samsung A20 has been cracked for the last year and went completely black last week after I added another crack to the growing spider web that is my touchscreen. It took less than a day for James to get the materials needed and only 20 minutes for him to repair my phone. The phone looks better than new and now I'm annoyed that I bought a new phone before taking my A20 to A+.
I'll be going back to A+ for future phone repairs.”
“Stopped by the other day to add a tablet, store is super clean and organized. Customer service was fantastic I highly recommend you come here they really do try to give the best experience and also save you some ??”
“Grateful with my service they are hands down the fastest and the easiest way to get a new phone or even add a line or even the latest fastest internet come stop in and see hasan or mike”
“Jay is one of the best that helped me a lot on my account and troubleshooting for my phone. He deserves great recognition and I’m very thankful for that! I hope this reflects on his performance review! More power Jay! Appreciative, thanks!
-Oliven”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Steve worked hard to get my phone up and working. We appreciate all the help. I am sure I will be back... especially since this phone has a mind of its own. You were very helpful and very nice.”
“GO SEE JESSICA NOW TF DON'T WAIT ?SHE IS A LITTLE LADY WITH A LOTTA BEAUTY AND BRAINS... SHE WILL FIX/REPAIR YOUR CELL PHONE AND SHE WAS FAST AND SWEET AND PROFESSIONAL AND KIND TO ALL OF THE PPL IN THE STORE. iWORKED IN RETAIL AND WHEN A PERSON CAN MAINTAIN PROFESSIONALISM AND PATIENCE UNDER PRESSURE (MEANING A BUSY STORE) THAT PERSON IS A WINNER ? 10 STARS ?”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“Amadeo helped us upgrade our phones and understand the costs associated with each decision. We really appreciated his help and expertise to walk out with our new devices in under 1.5 hours.”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”
“Anthony Hoang is a Spectacular Representative. This was the absolute Best Service and Experience I've ever had at any phone store ever. He was so knowledgeable and experienced as a representative everything went so smooth and quickly I actually couldn't believe it. He is Great. Your company made an Excellent choice in hiring him he blows everyone else in all the other stores out of the water with his Knowledge and Persona. Wow he needs a Promotion and Acknowledgment for his Work efforts. He is definitely a hard worker and Cares about his job and it really shows in how he handles business and customers. I highly recommend. Thank you”
“Moe and Richie were very helpful and friendly in giving me the service and phone I wanted thank you both for all your help and being polite and informative ?”
“Metro PC T-Mobile very nice been with Metro PC for over 20 years then they joined in with T-Mobile and they still nice also giving out free tablets and also $20 a month for the tablet one per household”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
“I love this store! Dee and Phil were so helpful and gave me the best price and all of their undivided attention making sure I was good to go before I left! I will be sending all of my friends and family to this amazing location!”
“I like this location because the owner and employees are honest and will make sure that you leave a happy customer no trying to make extra sales here like some locations do. This will be my boost go to place”
“I AM SUPER EXCITED THAT I CHOSE TO GET SERVICE WITH CRICKET. BEST SERVICE AND CUSTOMER SERVICE EVER! IM MAD THAT I Didn't CHOOSE THEM OR KNEW ABOUT THEM A LONG TIME AGO. MORE THAN ANYTHING, MY VIDEO AND PICTURE QUALITY IS UNMATCHED! I CAN LITERALLY SHOOT A MOVIE FROM MY PHONE . I LOVE IT AND THE SERVICE RUNS VERY SUCCESSFULLY. I TALKED WITH MELVIN AND MAYO AND THEY ARE GREAT! ! ANDREA FINALIZED THE SALE AND GAVE ME A GREAT DEAL! MELVIN WAS WILLING TO GIVE ME A NICE DEAL ON A PHONE CASE AND WAS SUPER FRIENDLY! JUST SO SATISFIED!”
“I am extremely satisfied with the service that I received in this store... The staff was extremely kind, and went above and beyond to answer my questions and even research potential solutions to mind current needs.
I don't know what I was expecting, but the customer service, and affordability has made not only cricket, but this exact location my " go to store " for all of my cell phone/mobile hotspot needs.
Special thank you, Queen.
#AaronGTV”
“I had to replace my phone which is like a terrifying thing, since we have so much dependence on our phones now. It was not as bad as I thought due to the professional handling of my situation by the employees. Thanks again!”
11:00 AM - 6:00 PM
28835 Gratiot Ave, Roseville
Mobile Phone Accessories
“I had an issue with my internet payment they figured it out for me and cleaned my phone and gave me a new case for free for the inconvenience I went through. Very appreciative”
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“I stopped into the AT&T store in Grosse Pointe Woods to switch my service from Verizon, and I have to say this was one of the best mobile provider experiences I’ve ever had. I first worked with Dalton, and then with Alec and Oz, and the entire team was outstanding from start to finish.
What really stood out to me was the realness of everyone there. No pressure, no upsell games, no confusing answers - just honest, straightforward people who genuinely want to help. It was easily one of the most simple, smooth, and transparent transactions I can remember when dealing with a phone carrier.
Usually, these kinds of experiences feel a bit… icky. You know the vibe—not quite “middle of the mall kiosk,” but most stores definitely have shades of that energy. This place was the complete antithesis of that. It felt clean, direct, and refreshingly human.
Without a doubt, I will recommend this location to anyone looking to switch or upgrade. Their ease of transaction, professionalism, and authentic desire to help customers is truly top-tier.
A+ team”