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“I'd like to give a big shout out and say thank you so much to Corey who helped with my elderly parents. Incredible customer service we received. Thank you so much for going above and beyond!!!”
“We love lake trust credit Union. They take care of all of our financial needs and the customer service is by far one of the best I've ever experienced through a credit union or a bank and they're pet friendly ?”
“The staff of Lake Trust are so kind and helpful! Even though there are banks that offer slightly higher rates for savings accounts, I will not transfer because Lake Trust is so helpful. Thank you especially to Danielle at the Brighton branch--she is a gem.”
“MECU has always provided fantastic customer service. They are always very helpful whenever I have any questions. Love that you can receive a new debit card at the branch and don't have to wait for a new one in the mail. I prefer the personable customer service at MECU over any where else.”
“I have to say this is probably the best hunnington bank, Sean and Grace are very very nice and great energy people.. Very consistent with fantastic customer service...”
“Fifth Third Bank has been very gracious and helpful with handling my aging mothers accounts. They have been patient and responsive to our needs and have made her comfortable and us educated. Since her passing they continue to step us thru the process and have been very open with scheduling. Thank you”
“They did my mortgage and my son got a mortgage too. Grant is truly amazing I mean AWESOME!! He really cares and goes above and beyond. He is always available and responds even after you close. The customer service is the best!! Therefore I highly recommend them.”
“I needed to make a cash deposit today, that option was not available at the bank's ATM. It was 9:00 am, I was on my way to work and didn't have time to run through the drive-through or go in and deal with people. How can a cash deposit not be an option at 9:00 am? Frustrating.
53rd needs a second ATM in Howell on the west-side and gives people another option than just the one at the bank.”
“I like having a bank with friendly tellers and managers that fix my problems, answer my questions and do what they say they’re going to do. I know online banks have some advantages but having a place you can walk into and find a human to talk to is important to m.”
“I don’t belong to this bank, but stopped in to break a large bill. I know it’s not standard practice to serve people who aren’t your customers, but I was in a pinch and this bank really helped me out! Kindness goes a long way!”
“They handle banking for our small business. The experience is how banking used to be! The staff makes everything easy and makes you feel like your business actually matters. A great partner for us!”
“Lisa, thanks for helping us open our teen's first account! I know the foster situation and my closed account from 7-8 years ago presented their challenges. The last minute accommodation was so appreciated- and especially after LOC CU turned me away for being a nurse!”
Open 24 hours
10014 Grand River Ave, Brighton
Banks
“The PNC ATM is a great feature. You don't have to round up to the nearest twenty dollar bill, it will give you ones. I do wish they would clean the machines from time to time.”
“We went there to pay off our mortgage and everyone was so nice and accommodating! Molly, the banker we dealt with, was absolutely fantastic!! Very professional and just so sweet! Overall, great experience!”
“The banks where the money's at the longer I stay at the bank the more money I make . I definitely like everybody that works at this Bank. Same with the other one that's down the road. Plus everybody knows me. ❣️❣️❣️”
“Everyone here is really nice! 10/10 recommend. It's A LOT better than the poor customer service one that I live closer to (New Hudson) so I definitely don't mind driving to Brighton! Definitely worth going to.”
“The woman who helped me was extremely calm, collected, and patient. I cannot thank her enough. Everyone that I’ve interacted with during my visits here have been extremely nice and helpful.”
“A big thank you to Tracey Keller at Huntington Bank in Pinckney for assisting my wife in opening a bank account for our teenage son. This was his first bank account and he was thrilled! Tracey made the process enjoyable and effortless.”
“Heatherly was super cool and helpful! She made our day—instilled our bureaucratic nightmares with at least some humor. Give Heatherly a raise or I’ll cancel my account”
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“Smaller bank but quick and courteous services during business hours from my experience. Leslie is awesome! She is so sweet, upbeat and talks with a smile when she's on the phone which makes calling in so much more pleasant.”