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“They are short staffed and you have to wait a lot of the time but the people that work there are always very kind and sweet. I feel bad that they don't have enough help, but they still have a smile day in and day out. Viola is the best!!”
“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”
“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”
“The whole team here is top notch! I won't go to any other office, even if a branch opened closer I would still go here. Always attentive to my questions and needs.”
“I had to go to this location 2 times today. After being closed yesterday for Veterans Day, they were extremely busy each time. They moved very quickly, professionally and were beyond friendly. Despite a few Karen's or Negative Nancy's complaining about the line of people (6-8 people). I mean for heaven's sake it took 5-10 minutes to move through the whole line. Kudos to an amazing staff. Shame on the lady threatening to leave a bad review after receiving incredible service. Get a life!”
9AM - 5PM
17101 Mack Ave, Detroit
Investing
“Only giving 5 stars so people can read it. I WOULD NOT GO HERE IF YOU'RE FROM THE LGBTQ COMMUNITY. Went up their with my girlfriend, who is transgender, to cash her check. Was told EBT was not a valid form of identification after she realized my significant was a ts. Little did the ignorant teller know we were told by another PNC that it was. I couldn't believe that an African-American woman could be so hateful and persecute someone for being different. Needless to say we've put in a complaint with both the BBB and PNC higher ups. Such bigotry shouldn't be allowed in a professional business.”
“Went to get something notarized with my husband. Didn’t have an appointment (because we didn’t know an appt was required) so we asked to make one and we were accommodated right away. Rachel at this location was awesome!! She’s friendly and helpful and she made the process for us stress free! 10/10 would recommend making an appointment with her!”
9AM - 5PM
31200 Mound Rd, Warren
Investing
“This PNC Bank branch has amazing staff who are friendly, professional, and genuinely helpful. I would especially like to recognize Saima Jerin, who is a tremendous asset to PNC Bank. Her strong institutional knowledge, patience, and willingness to take the time to answer questions have made a significant difference for our nonprofit organization. Saima does an excellent job connecting with people, clearly explaining options, and ensuring everything is handled with care and accuracy. Her dedication toward work and banking is inspiring, and her professionalism and positive attitude make every interaction a pleasure. Thanks to her guidance and support, we have been able to manage our finances more efficiently and confidently with trust. We are truly grateful for her outstanding service and continued commitment.”
“I came in right before you'll closed and a young lady helped me. She was so nice and was super fast but still professional. Sorry these reviews are so bad but I didn't have that issue. Thank you”
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“Banker Nozmul Hoque is very professional, very thorough and explains clearly, shows caring and takes care of needs with care. Banker deserves high praise for his professionalism, honesty and for taling care of our needs, he understands and very knowledgeable. Thank you for excellence of service. Very happy to have banker that truly cares and takes care of all banking needs.”