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“Born 1958, raised in Fraser. With my children and grandchildren living out of state I'm sending gifts regularly from this location and I'm alway treated with respect. I've been to the surrounding Post Offices out of convenience for one reason or another and haven't experienced the same level of curtious. Fraser has a great crew at our USPS.”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Are mail lady is so prompt and very kind. But she is taking a leave of absence because she is having hip surgery. The subs this past week messed up on some of our parcels. But inside the post office the front desk worker Rob is very good. I recommend the Lincoln Park Michigan Post office. A+++++”
“I've been here 20 years, we have the best mail carriers ever, all bad weather they show, Todd was many years ago 2013, Tammy and today Frank, thank you for all you do and your kind words today Frank, just so glad I never have to worry about my mail and I miss you Tammy keep up the good work”
“The blonde lady is NOT rude, y’all just ask silly questions and don’t know how to read. She always greets me with a warm welcome, and is always happy to help me with all of my packages. I’ve been going to Patricia, Wu and the rest of the ladies for all of my postal needs for years now, and they make me look forward to coming in every time. They do a great job every time. Thanks, sincerely a satisfied, returning customer. God bless.”
“Tracey was absolutely wonderful! She helped me find the best way to mail a very special item to a very dear friend of mine. I couldn't help but give her a hug after! Thank you thank you thank you, Tracey!!!”
“Prompt, friendly, and reliable. The staff are pretty knowledgeable in regard to rates, best way to send your package, etc. The place could use a face-lift but the staff are great!”
“I had a really excellent visit experience to apply for a new passport. I was assisted by Shanika who is the nicest and most helpful person you could ever wish to deal with. She’s a huge asset for USPS. The appt started on time and I was done inside 10mins. Fantastic !!!”
“The staff here are friendly most of time, helpful, and knowledgeable. I drop off large amounts of packages here daily and not once did one get lost yet from here.”
“pretty neat place to deliver. first time here. it is very tight, watched the day cabs have a hard time. they're helpful with getting you to where you need to be.
** unload was about an hour.**
having a 53' you have the option to sit at a 90° angle with your trailer or disconnect otherwise no one can get by.
ENTRANCE OFF 10TH & JEFFERSON.
GIANT ORANGE ROLL UP DOOR.”
“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”
“Today, I had the pleasure of working with Ms.Williams. She helped me and my daughter change our address and pick up our accumulated packages and mail. She was very kind, helpful and thoughtful. Thank you!!”
10AM - 4:30PM
16847 Kercheval Ave, Grosse Pointe
Post Offices
“The staff is always helpful. Nice place to get stamps if you are a collector; the sheets are not bent and damaged like you sometimes find at the bigger post offices.”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I am only giving this location a 5 star because of Gary Hicks. Why is he the only employee ever working the counter ? This location has no staff except for this one employee. If your employees call off get the supervisor to help . I come into this location once a month with 100 certifies hold the line up out the door and no one ever comes to help. Gary is patient and kind all I can do is work along side with him while he services me and other customers. Give this man a raise he deserves it!”
“Our Post Office is the best.Everyone is friendly and Helpful .There job is not easy dealing with most people who do not even have knowledge of the English launguage let alone how to properly go about packaging and addressing mail.One employee is continuously doing passports.This post office deserves a award.There patience is absolutely amazing.”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“After reading many rants, negative reviews and a long thought of coming here. I still gave it a go! Why? Because I woke up with such a good vibe this morning. It must have been the nice weather. And it’s just a few blocks away from my place. It was at 10:30 am (May 10,2024) that I was there. Upon entering I was greeted with a smile and a good morning by this woman at their check out counter. It wasn’t that busy so I proceed at their Canada Post at the back. I picked up a bubble envelope for I still need to prepare my documents. The guy who was there looked at me as I set everything on a corner of the counter. I told him “Do I need to pay this (pertaining to the bubble envelope)right now?” He quickly replied “ Oh no we can do it all together once you’re done.” After finishing up there were 3 customers ahead of me but all done so fast. When it was my turn he offered me if I want it to be registered w/ tracking number. I took his offer. It didn’t cost that much and I was after my mail getting to its destination without any problem or issue. Before he hand me the receipts he shown me where the tracking numbers can be found. I bid him bye after thanking him. And so did he. It was a good experience. I guess it pays to be positive at times.”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”
“Hey guys with negative reviews, this isn't a mailing facility, this is where the carriers go to sort and deliver your mail. It isn't meant for customers.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”
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“Always busy. The clerks do the best they can with it - a lot of the customers do not know how to mail packages and bring unlabled, unpacked items to the counter, or other things that are not post office business.”