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“Easily the best post office I have ever been to (and I used to ship products for a living). The only post office where the employees don't seem to hate their jobs. Don't ever change a thing.”
“Love going here for all my postal service. It's clean and great lighting. The postal clerks are very cordial, friendly and helpful. Professional and knowledgeable. Appreciate them for taking care to getting everyone in and out at a reasonable amount of time. Good job ?”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“My package was supposed to be delivered on Friday. It did not arrive on Friday. I called and spoke with someone and told him do not deliver my package that I would not be at home that I do not want my package delivered. The man that I spoke with that day did that. I was crying this morning. It said it was out for delivery. I wanted a supervisor. It was not it was on hold for me to pick up. It was a $2k LV bag could not risk that. Thank you so much. So scary.”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“I needed to get my fingerprints done and there are only two USPS locations near me that offer it. The Southfield location’s machine had been down for days so I came to Royal Oak. I was in and out in less than 10 minutes. There’s street parking on the front and side plus a parking garage across the street. Shanika was great! She explained the process and what to expect once my prints were finished.”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
9AM - 5:30PM
26056 Van Dyke Avenue, Center Line
Post Offices
“Just gave this post office a visit and the woman that helped me was awesome. She had really great customer service skills and did not mind helping me by giving me details on sending priority mail and explaining to me my best options for mailing out a package. I was a little skeptical because of the reviews but my experience was great.”
“SERNA is awesome! I had a passport appointment for my nephew and she made everything so simple. She talked to me with much respect and with calmness and explained everything in detail. The total for everything costed me close to $140. Should’ve tipped her honestly.”
9:30AM - 6:30PM
18640 Mack Avenue, Grosse Pointe Farms
Post Offices
“I’m shocked by the 2.7 rating! The staff at this location are all very friendly and always helpful. I visit this location multiple times weekly. I actually bypass the post office for my home address and drive here because it is so much more pleasant. You guys are doing a great job!!”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“Asha Benson the clerk was extremely nice and provided excellent service at the window. She was friendly, patient, and made sure everything was handled quickly and correctly. It’s always good to be helped by someone who knows what they’re doing and treats customers with respect. Great experience — she definitely deserves recognition!”
“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin 📦”
“Got in, got out, no issues.
Had a difficult package going overseas to the military; Tim was very knowledgeable, quick, and kind through the whole process. I have gone to a few other USPS’s in the area for the same reason and had so many issues that just didn’t exist here.
Tim is the man!”
“I’ve had a PO Box at this location for about a year now. My packages are always secure and handled with care. The staff is polite and responsive and friendly. There is a sense of community and for a relatively mundane task I enjoy my trips.”
“The staff is always helpful. Nice place to get stamps if you are a collector; the sheets are not bent and damaged like you sometimes find at the bigger post offices.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“Although there was a difficult client at the counter when I arrived, the worker was very pleasant and patient with them. I appreciated how kind the worker was and how efficient they were. It was quite a pleasant experience!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I want to thank the postal worker! Very kind and professional, helped us quickly with everything, explained everything clearly, and made the process very easy. Excellent service, we really appreciate your help!”
“I've been dropping packages off here for the last couple weeks on my way to work, and they are always as fast as they can be, and I feel like they care a lot about the customer's time being valuable. If there's ever a line, it's been someone coming in and not understanding how to do something, or just having a big order (so that's out of the post office's control on timing) but I can still feel the ladies working with a sense of urgency to get to the next guest. They're always matter-of-fact here and haven't treated me like I'm stupid (I don't know how shipping things works, or at least, I didn't at first - I'm better now), and have gotten my packages their printed labels and scanned in just as fast. They also tend to pay attention to the packages I send having custom writing on one side, and make sure to put the shipping label on the other side, so nothing is covered up :)
This location is very easy to get to as well, at the end of a dead end, so there's almost no traffic to worry about when coming or going except other post office errand folks. The parking lot is large, but the lobby is small. The double doors before entering make a VERY warm / humid entryway, so be warned if you are sensitive to that especially in the summer time; otherwise the building is set up like a normal post office inside! Both doors have push buttons to operate, and the interior doors are always propped open when I've gone, so this is a fairly accessible location I believe (though the entryway vestibule portion is very small and may pose a bit of maneuvering to get a powerchair through with the door swinging clearance).
Thank you, Oak Park USPS :)”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“I bring packages almost every day to send out with QR codes. They're always helpful. Occasionally I'd come in and there'd be a handwritten note taped to the window announcing they were all on 15 minute break. I wonder why they don't take their breaks separately.”
“Hey guys with negative reviews, this isn't a mailing facility, this is where the carriers go to sort and deliver your mail. It isn't meant for customers.”
9:30AM - 4:30PM
3434 Chene Street, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
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“Always busy. The clerks do the best they can with it - a lot of the customers do not know how to mail packages and bring unlabled, unpacked items to the counter, or other things that are not post office business.”