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“Every time I go here, it’s not too busy. If you’re from the Roseville Fraser area, I highly suggest going an extra mile to Fraser rather than Roseville post office. You won’t regret it friendly as well.”
“Love going here for all my postal service. It's clean and great lighting. The postal clerks are very cordial, friendly and helpful. Professional and knowledgeable. Appreciate them for taking care to getting everyone in and out at a reasonable amount of time. Good job ?”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“Are mail lady is so prompt and very kind. But she is taking a leave of absence because she is having hip surgery. The subs this past week messed up on some of our parcels. But inside the post office the front desk worker Rob is very good. I recommend the Lincoln Park Michigan Post office. A+++++”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“Just gave this post office a visit and the woman that helped me was awesome. She had really great customer service skills and did not mind helping me by giving me details on sending priority mail and explaining to me my best options for mailing out a package. I was a little skeptical because of the reviews but my experience was great.”
“We made an appointment for a new passport. They were very timely. The atmosphere was calm. The employee was professional and clear. The whole process took 15 ́minutes. It was perfect!”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
9:30AM - 6:30PM
18640 Mack Ave, Grosse Pointe Farms
Post Offices
“I’m shocked by the 2.7 rating! The staff at this location are all very friendly and always helpful. I visit this location multiple times weekly. I actually bypass the post office for my home address and drive here because it is so much more pleasant. You guys are doing a great job!!”
“Asha Benson the clerk was extremely nice and provided excellent service at the window. She was friendly, patient, and made sure everything was handled quickly and correctly. It’s always good to be helped by someone who knows what they’re doing and treats customers with respect. Great experience — she definitely deserves recognition!”
10AM - 4:30PM
16847 Kercheval Ave, Grosse Pointe
Post Offices
“The staff is always helpful. Nice place to get stamps if you are a collector; the sheets are not bent and damaged like you sometimes find at the bigger post offices.”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin ?”
“This is the best USPS location I have ever been to. I use it regularly and the staff are so friendly and efficient. Going there brightens my day. I think all the 1 star reviews are due to impatience and condescension--painful to read them.
Respect ALL federal workers!!
Thank you John R team!”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“Although there was a difficult client at the counter when I arrived, the worker was very pleasant and patient with them. I appreciated how kind the worker was and how efficient they were. It was quite a pleasant experience!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I want to thank the postal worker! Very kind and professional, helped us quickly with everything, explained everything clearly, and made the process very easy. Excellent service, we really appreciate your help!”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”
“Hey guys with negative reviews, this isn't a mailing facility, this is where the carriers go to sort and deliver your mail. It isn't meant for customers.”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
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“Always busy. The clerks do the best they can with it - a lot of the customers do not know how to mail packages and bring unlabled, unpacked items to the counter, or other things that are not post office business.”