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“So far so good. Kovach had to perform a lot of work repairing my car. They performed it as timely as possible and the car much better now. I always have a great experience with Kovach. Very trustworthy.”
“I've been meaning to write this. Finally caught a break and wanted to acknowledge James, who was incredible. Helpful every step of the way and was, above all, considerate in both manner as well as character. My problem was fixed practically overnight, and he played a big part in that by going the extra mile. The whole team was magnificent as well.”
“The buying experience here was good. The actual service performed in the vehicle when service was needed was also good. Both were not exceptional.
What was exceptional was the customer support of the service department. In particular several advisors and a manager, with one service advisor who stood out.
Carissa provided excellent customer care during my service visit. She listened and noted a concern or two about my vehicle’s maintenance issues. She really excelled when I needed to return twice after completion of service as a result of two items the service tech did not accomplish. She handled both the reinstall of the 3M door handle protectors, and resetting the maintenance interval reminders.
She should be commended for her thorough action, genuine demeanor and respect for the customer. She provided exceptional service recovery and helped balance my negative opinion of the actual service work performed.”
“We found an amazing deal on a Jeep Wrangler. Our sales person Caleb was great. He worked through the numbers with us. Drives a Jeep and understands Jeep culture. He was patient when our schedule for pick-up went sideways. If you are buying a new car, be sure to ask for Caleb. Highly recommended. Fantastic car buying experience.”
9AM - 6PM
57495 Lyon Center Dr, New Hudson
Auto Parts
“Had to take my Jeep Wrangler in to diagnose Engine light. Jennifer in the Service area called the next day, said it was going to take longer than expected and offered me a rental asap. Got it the same day! Super helpful… thanks for making this process very easy and stress free Jennifer.”
“I’ve had our Ford Edge repaired here 2 times. I appreciate the quality of work, ability to get the car in and out in a reasonable timeframe. All the people working here are very nice, helpful and trustworthy. I recommend!”
“Body by Mark helped me out after a deer strike...they performed excellent service, got me back on the road when they promised, and even did a little extra from some previous issues. I hope you never need collision repair, but if you do, go to Body by Mark!”
“Excellent communication and workmanship! My job was what they call a "Bumper Job" so fairly easy and quick to complete. Not only does the new bumper look excellent, but the inside and outside of my car was cleaned! I was astounded when I saw it. Highly recommend! A+”
8AM - 5:30PM
7385 N Old US 23, Fenton
Auto Parts
“Once again they knocked it out of the Park. We went there yesterday to look at dump trailers. Mark and His team got everything done and we left with an awesome dump trailer. Gotta love the small town hospitality and Service.”
7:30AM - 10PM
110 West Grand River Avenue, Brighton
Auto Parts
“Silas was super helpful and nice today. I went in for a new battery and he installed it! It was a great help knowing that I wouldn’t have to figure it out. Now I won’t be late for work.”
“Serra got me in at the end of the day without an appointment because my door couldn't close. They were able to get it to close and explain next steps. I am so grateful”
“Cannot recommend Carnell Collision more honestly! They're a small family owned shop, the owner Chris was upfront about pricing, turn around time and made sure to give me updates throughout the entire repair process. The quality of parts he was able to secure was top notch along with the required paint work.
Having to deal with insurance after a collision is stressful enough, and I was extremely grateful for Chris' work and how easy he made the repair process. Most of all my truck looks absolutely brand new!”
“The folks at Campbells have fixed up or dealt with totalling out 5 wrecked cars for my family in the last year and half. In the last decade, we have had at least one car a year in for collision damage.
Update: With the new owners with Gerber, the same friendly service is still there. They did a wonderful job on Traverse after a small front end collision. I'm very grateful for putting it back together.”
7AM - 6PM
9827 E Grand River Ave, Brighton
Auto Parts
“Overall, I would have given this dealership a 5-star review if it weren’t for the service department.
My brothers, cousins and friends lease their vehicles from this dealership, and they’ve always had a great experience. I’ve also referred several friends here to purchase new and certified pre-owned vehicles, and the sales team has consistently gone above and beyond. That’s why this experience has been so disappointing.
The service department is a completely different story. They rarely answer the phone, and communication has been extremely poor. I dropped off my wife’s Jeep for a simple steering recall that, according to a service advisor, should take only 30–45 minutes. It’s now been three days, and the vehicle still isn’t ready.
I’m extremely frustrated because I’ve recommended this dealership to everyone I know, only to have an experience like this. I was planning to trade and purchase a newer Ram 1500 from this dealership, but after this experience, I’d rather take my business elsewhere—to a dealership that honors its word and communicates honestly with its customers.”
“I would like to give a big shout out to Allison. Thank you so much If I have an engine light on, if it's freezing cold. She comes out with a positive attitude and checks it for me. She knows where everything is located in the store. Excellent customer service. I'm sure everybody's fantastic. So far I feel lucky i've got Allison To help me out with parts and where things are in the store.”
8AM - 6PM
7885 W Grand River Ave, Brighton
Auto Parts
“Have to give Steven fabits a 5 star review. I came into the dealership to get help on navigating through my new buick envision screen. I didn't even buy the car from this dealership and he went above and beyond to answer all my questions. Even took my car through the car wash. Excellent customer service!”
7:30AM - 6PM
3501 Highland Rd, Milford
Auto Parts
“Love this business! They are exceptional with customer service and the store is really clean and organized. They helped me with my wiper blades and I never would have been able to do it myself.
Thank you so much!”
“Excellent communication throughout the process and the car came out beautifully. Highly recommend you take your vehicle here if it needs to be repaired after a crash!”
“They did an excellent job on my spray-in bedliner. Looks better than the ones I see from the factory. Scheduled an appointment for the next day and it only took a few hours.”
“I 100% trust their work and honesty. Even when I had to go elsewhere in a pinch, I go to Rich to get his opinion. I'm sadly a repeating customer and have a thick file on the work they've done on my Acadia; practically rebuilt it. Love love love their integrity~”
8AM - 6PM
5000 E Grand River Ave, Howell
Auto Parts
“They get the job done in a professional and timely manner. The staff are very knowledgeable, friendly, and make your repairs easy. Tom does a fantastic job communicating and keeping you updated on your vehicle. Highly recommended.”
“Mike @ Diversified Creations went OUT of his way to look up and research the precise part I needed to repair my wife’s (diesel) Jeep Grand Cherokee. Mike found the exact part, gave me ALL the information about said part and helped me get it for an unbeatable price!!! This is the place to go if you’re having ANY trouble at all with finding quality parts, or if other places are charging you too much! Go see Mike @ Diversified Creations and he will make SURE you are being taken care of! Diversified Creations is a great place, managed by great people!! I highly recommend this shop ?%!!!”
7:30AM - 6PM
9964 Weber St, Brighton
Auto Parts
“This place is outstanding!! Very responsive, Reasonable and fair pricing. HONEST! Guys in the office were super nice, personable and friendly!!! I would not hesitate to go back!”
“What I like about maxi is that they actually have parts (sometimes hard to find parts) in stock. Prices are pretty good and they don’t even bother selling the cheap junk that you can buy from the other auto parts stores.”
“The service department at Brighton Serra is amazing. Jade and Tristan are incredible with communication. I am kept up to date on all service needs as well as timing to complete them through text. I am not car savvy, but the team at Serra takes care to explain with video what recommendations they have to keep my car running great. Not high pressure...they totally respect my decision to follow or not follow their recommendations. And as an added benefit, the waiting room has great coffee. I highly recommend the service department for your Mazda's needs.”
“Excellent service and a great team! Steve was very helpful with inspection and estimate, even going the extra mile to make sure I got my parts at the cheapest price possible. Thank you!”
“Very good experience working with Scott collision to get warranty work performed on my Ram. Once they received the parts, the work was done quickly and turned out great. Thanks to the friendly staff.”
8:30AM - 6PM
30400 Lyon Center Dr, New Hudson
Auto Parts
“Easy to get an appointment. Service Department is very professional and seem to address all issues. One issue didn't happen while it was there, so will have to take it back in when it happens again. I feel confident in the service they perform. Would probably not buy another car from there but would take car there for service.”
8AM - 6PM
9827 E Grand River Ave, Brighton
Auto Parts
“Excellent service, and top notch body work. Took my truck to Tom and his team after another "body shop" poorly fixed my truck from a deer strike. Tom assured me he could return my truck to factory condition, and I'm here to tell you, Champion delivered on that promise. I should have brought them my truck in the first place. 10/10 would recommend.”
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“Kyrri was extremely helpful to find me a battery and he put the battery in my truck. He was friendly, courteous, and respectful. Chatted with me and explained what he was having to do as there were a few problems. He worked thru them without causing complaint. Absolutely excellent service. Thank you Kyrri”