1135 South Milford Road, Highland MI 48357
“I had to quickly replace my pressure tank that was well over 20yrs old and with little to no information the staff there, (Paul) was able to run me through everything I needed to know about buying a new tank. I was nervous going in not knowing much about what was needed and he took the time to explain every aspect. I left there not only happy but more knowledgeable about how my home plumbing works. They have definitely earned a live long customer out of me!”
2850 East Highland Road, Highland MI 48356
“They were so helpful. I had a light bulb that was hard to find a comparable for and the man went way above expectations and found me a bulb that would work. Love this store!”
46845 12 Mile Road, Novi MI 48377
“Congratulations for the 2025 distributor show Once again hat off to you, the nicest people welcoming all of us who attended ,excellent concrete demo Good food and full of products and materials for the construction trade Cougar is the best Best regards from Dynamic innovations Concrete”
530 Highland Avenue, Milford MI 48381
“Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable.Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.”
NEW LOCATION, 4910 Moviter Dr, Wixom MI 48393
“I’ve had a great opportunity interacting with Deb over the years not only is she courteous, she is very professional as well. She is confident what she is doing. has a lot of knowledge in her life long field. I hold a lot Respect and admiration for her. Great attitude and bubbly personality says a lot about her character & business. My sincere blessing & prayers to you & yours,,, Big Successes in your,,, life, health & happiness. Stay blessed.”
706 N Pontiac Trail, Walled Lake MI 48390
“A true community staple and easily the best local hardware store in Walled Lake. Why walk miles down big-box aisles at Home Depot or Lowe's when you can get personalized help the second you walk through the door here? Outstanding selection, fair prices, and genuine customer service. Skip the big chains and support local—you won't be disappointed. Highly recommended!”
1154 East West Maple Road, Walled Lake MI 48390
“Bought the cheapest weed eater available(wired connection) at this store, it stopped working 3/4 ways through my yard. Returned it to the store without a receipt (used my account) they promptly refunded me, I was on my way within 5 minutes of arrival.”
48565 West Rd, Wixom MI 48393
“First time at this store. Called looking for a particular TIG rod this morning. Did not ask the young lady to pick the rod for me just mentioned I would try to make the drive sometime today to the store. Rod was waiting on the counter when I arrived 4 hours later. Great customer service.”
2800 Pleasant Valley Road, Brighton MI 48114
“Rusty and a gentlemen came out and spent most of the day probably 5 or 6 hours. They thought it was my pump so they put in a refurbished but look like brand spanking new pump in a 5-in well. The pump was not bad it was the plug the pump was plugged into. But they didn't figure out why it didn't work till after putting in the new pump and wiring and all kinds of stuff. They didn't put my old pump back and they left the new good one in and now they are not charging me. They are a beautiful wonderful Christian family run business. I keep trying to pay them but they won't take any money from me. I'm in tears right now what a blessing.”
10400 Highland Road, Hartland MI 48353
“Rural King is one of my favorite stores to visit. They have a ton of stuff! They also are home to RK Guns,the in store gun shop. I always enjoy checking them out, and usually, I never leave there empty handed. I picked up a beautiful semi auto shotgun, some ammo, bottles water, deer feed, and really enjoyed watching the baby chickens run around inside their enclosures. Rural King is my GO TO place. Check them out, you won't be disappointed.”
3455 Highland Rd, Milford MI 48380
“Spectacular service, bunches of obscure items and all the main stuff too. Carthartt, Weber, Stihl... paint, electrical, plumbing, cleaning, garden. ... and that sign, I never miss my turn, it's perfect.”
10400 Highland Rd, Hartland MI 48353
“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
530 Highland Ave, Milford MI 48381
“You have an All-Star in your store. I believe his name is Josh, roughly 5'9, slender, short dark hair, mustache. Super nice guy, patient, knew where the 3 items were the 3 separate times i asked. knowledgeable guy, he answered every question with patience and ease and knew every answer. I am not sure if this dude was on his A game, but, his "A" game, is superb. if I were Josh, I would get far away from retail and go to college for a technical degree. lawyer, doctor, accounting, pilot or something.”
30547 Lyon Center Drive, New Hudson MI 48165
“I purchased a new washing machine and had the pleasure of being helped by Mark B. He was able to find the exact model I saw online and promptly brought it out. He even helped me with the discounts I couldn’t get to load at check out. He was extremely knowledgeable and helpful and never came off as pushy. I believe the other associate was Mary who was also very personable. As soon as I was done with my purchase, Mark already had someone to help load the machine in my car right away. What I thought was going to be a daunting process was made so much easier thanks to him! I was in and out in under an hour! Thanks again Mark for making it such an easy and enjoyable experience!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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